Section 7. Dealing with customer complaints 处理客户抱怨 - Hello, Is this EYG computers? 喂,这里是EYG电脑公司吗? - Yeas, It is. Sewen jes speaking. How can I help? 是的,我是Sewen jes。有什么 我可以为你服务? - Act

发表于:2018-11-28 / 阅读(252) / 评论(0) 分类 英语口语王-想说就说(四)

MR. SMITH: Well, Yuri, tell me about it. YURI: I'm sorry I can't bring better news, sir. The site is a disaster. MR. SMITH: That's what I was afraid of. YURI: It is not only the earthquake, sir. But the mudslides. Much of the north half of the site

发表于:2018-11-28 / 阅读(204) / 评论(0) 分类 商贸英语口语

IVY: Excuse me. I need to refill this prescription. KAREN: It says on the bottle here that you can have two refills. IVY: Yes, I need to refill it today. KAREN: Alright. I'm sorry, Miss. According to our file, this prescription has already been refi

发表于:2018-11-28 / 阅读(330) / 评论(0) 分类 应急英语口语

[00:05.15]Good luck. In your meeting. Not that you need it. You'll be great. 祝你开会好运 你应该用不着,你会很棒的 [00:14.53]I'm sorry. 对不起 [00:21.16]You've got to be kidding me. 一定是在开我玩笑 [00:26.46]Oh no, the stu

发表于:2018-11-30 / 阅读(134) / 评论(0) 分类 听电影学英语-如果能再爱一次

赖世雄旅游观光英语通教你学会观光旅游的各种对话、句子。 Asking for ID 检查身分证明 A customs officer stops Evan's car and asks him to step out. 一名海关官员要艾凡停车并且请他走出车外。 C:Excuse me,

发表于:2018-12-09 / 阅读(130) / 评论(0) 分类 赖世雄旅游观光英语通

3 你说地太多了,闭嘴! You talk too much, shut up! 4 我想去法学院,那是我的梦想。 I want to go to law school, that's my dream. 5 我从没想过我会出国。 I have never thought that I would go abroad. 6 晚饭后,他总是

发表于:2018-12-15 / 阅读(185) / 评论(0) 分类 李阳标准美语

Hello again and welcome back to English at Work. 大家好,欢迎再次回到职场英语。 Last time we heard the team from Tip Top Trading having a smashing time at the launch of its plastic aubergine. 上次说到Tip Top Trading团队在塑料茄

发表于:2018-12-16 / 阅读(46) / 评论(0) 分类 职场英文口语

Yeah, now, after the emergency trip to that salon. 现在才不错,多亏了我跑去发廊紧急补救。 When you got done with me, I looked like a baby bird on chemo. 你刚剪完我头发时,我就像一只在化疗的小鸟。 I'm sorry I ha

发表于:2018-12-18 / 阅读(80) / 评论(0) 分类 打工姐妹花第四季

星级典句: 第一句:Mr. Brown, my colleague Ms. Green deals with delivery. She has called you back. 布朗先生,我的同事格林女士负责发货。她已经给您回电话了。 A: Mr. Brown, my colleague Ms. Green deals with delivery.

发表于:2018-12-26 / 阅读(46) / 评论(0) 分类 天天商务口语

第71期:Shorted-Changed X:Excuse me.I bought this just now and here's a receipt. 对不起,我刚买了这个东西,收据在这里。 Y:I'm afraid I was short-changed .Could you look into it? 恐怕你少找我零钱了。你可以查一下吗?

发表于:2018-12-26 / 阅读(41) / 评论(0) 分类 出国旅游口语一本通

unit 136 遗忘物品致歉 dialogue 英语情景对话 A:I'm terrible sorry. I seem to have mislaid your MP4. A:抱歉至极,我不知道把你的MP4放到哪里了。 B:Don't worry about that. B:没关系。 A:Very sorry that I have caused you so

发表于:2018-12-26 / 阅读(186) / 评论(0) 分类 高频英语口语对话

生活大爆炸第一季第四集_3: The Luminous Fish Effect You know, you two make a cute couple. 知道吗,你俩真是可爱的一对。 -Leonard:Uh, no. We'r e not... we're not-not a couple. We're singles. Two 不,我们不是...不是一对

发表于:2019-01-01 / 阅读(78) / 评论(0) 分类 生活大爆炸第一季

向陌生人问路可能会使人感到紧张。你不确定他们是否会理解你。而且在大街上行走时,几乎每个人都低头看着手机或者是带着耳机。不要着急,在这里我们会给大家提供一些短语,这些短语

发表于:2019-01-08 / 阅读(52) / 评论(0) 分类 英语口语

在餐厅吃饭,偶尔会遇到上菜慢,上错菜等问题,那么你知道该如何用英文和商家抱怨吗? 不知道?那还不快来看看! I've been waiting for half an hour, but my order hasn't come out. 我已经等了半个小时了,但

发表于:2019-01-08 / 阅读(174) / 评论(0) 分类 英语口语

生活中我们难免会犯些大大小小的错误影响到别人,诚恳道个歉也许就能将尴尬化解。Sorry一词很多人常常挂在嘴上,当然英语中表示道歉的不只它一个,还有apologize, excuse me等,那么什么情况

发表于:2019-01-08 / 阅读(83) / 评论(0) 分类 英语日常口语

【生词预览】 appliance store 家用电器商店,blonde 金发碧眼女人,dye 染色, disguise 化妆/假扮,frustrated 沮丧的,exclaim (由于痛苦、愤怒)呼喊 【笑话原文】 We Don't Sell to Blondes A blonde went to

发表于:2019-02-15 / 阅读(42) / 评论(0) 分类 英语笑话(MP3+文本)

情况 (八) 对方希望留话, 怕听错了, 不想接受对方的留言 打电话来的人 你 (接电话的人) May I leave a message? 我能否留个话? You know what? My English is not that great, and I don't want to miss anything. Would you m

发表于:2019-02-20 / 阅读(43) / 评论(0) 分类 实用英语

【打招呼九句】 : 打招呼,除Greetings 之外九句最常用的招呼语 。 只要是朋友都能用的: How's everything? 一切都好? What's up? 近况如何? What's new? 有什么新鲜事? What's happening? 在忙什么? 任何时后都

发表于:2019-02-22 / 阅读(51) / 评论(0) 分类 英语口语

当客人向你说明什么的时候,得体的回答也很重要。下面是一些酒店服务中常用的回答用语。 1.一般性的回答 I see, sir.我明白了,先生。 Certainly, sir.好的,先生。 2.请对方再等一会儿 Just

发表于:2019-02-25 / 阅读(58) / 评论(0) 分类 实用英语

I'm curious,do you ever bulk up for a role,like do you bulk up for Game of Thrones? 我想问 你是否曾为角色锻炼身材 你为《权利的游戏》特意锻炼身材了吗 No,I mean,last year I did a movie coming out next year called Gods of

发表于:2019-03-04 / 阅读(176) / 评论(0) 分类 柯南脱口秀