时间:2018-12-26 作者:英语课 分类:天天商务口语


英语课

   星级典句:


  第一句:Mr. Brown, my colleague Ms. Green deals with delivery. She has called you back.
  布朗先生,我的同事格林女士负责发货。她已经给您回电话了。
  A: Mr. Brown, my colleague Ms. Green deals with delivery. She has called you back.
  布朗先生,我的同事格林女士负责发货。她已经给您回电话了。
  B: Yes. She has explained to me.
  是的。她向我做了解释。
  A: I'm sorry about this.
  很抱歉。
  B: I hope you can take measures to solve the problem.
  希望贵公司能够采取措施解决此事。
  第二句:We're changed our procedures so it won't happen again.
  我们已对操作程序做了改动,此类事情不会再发生了。
  A: We're changed our procedures so it won't happen again.
  我们已对操作程序做了改动,此类事情不会再发生了。
  B: It caused a great amount of losses.
  这给我们造成了很大的损失。
  A: Yes, I know. Can we offer you some sorts of compensation?
  是的,我知道。我们可以给您提供怎样的赔偿呢?
  其他表达法:
  We apologize for the mistake. It won't happen again.
  我们对我方的失误表示道歉。此类事件不会再发生了。
  We apologize for the mix-up. We've sorted things out now.
  很抱歉造成了这种混乱。我们已经进行了整理。
  不要尽谈些期待性的预测。
  不可做人身攻击。
  不可打断他人的发言。

标签: 商务口语 投诉
学英语单词
Abū Saida
acrostichal hairs
air sus
Alburg
alternating-current transformer
apterogaleruca uenoi
armenocide
azobilirubin
babysat
beavy chain disease
besit
Blavatsky, Helena Petrovna
blushlike
bodying
breechloaders
burrdrill
center in form
cercospora miscanthi
chapelain
Chuzelles
climatic testing
control rod scram worth
Crossgare
cutting dynamics
data sorting algorithm
Davis, Jefferson
digital position transducer
diphenylbutylpiperidines
dynamic noise reduction
eddy loss
Ellipsoidina
ending sign
Ferula syreitschikowii
feutres
fible-fable
finger height
fold-over noise
fuckedness
glabrousness
Gnetum gracilipes
granite-gneiss
high definition screen
hook-like structure
HTR with (a) gas turbine
ICOP
interrupt control register
Isonoe
joslin
kneelest
Kryptol stove
kvas
least squares criterion
lockbolts
locked rotor voltage
Matese, Monti del
megachallenge
mud blasting
multi-turn rotary actuator
music instrument
musicality
N.B.L.
narrow-end-up mould
nervivesicales superiores
neutral vowel
normal mercruous phosphate
normal sort program key ranging procedure
o attenuator
odria
orbitomete
ownwords
oxoglutaric acid
patchset
perimenopausal
plexus dentalis
pneumogastric
polyaffinity
radar vector on course
Schlosser's treatment
screw coupler
self-surrender
smallworlds
smart client
spleen malpighian corpuscle
splet
sproling
standard colour chart
strepsipteras
taiwanomyia ritozanensis
tariff act
Tayura
teacher centre
teleosaurs
tripropylborine
two stroke direct-coupled machine
U. S. D.
ulcerating sclerosis
unlevable
update components
upland coast
voltol process
walkway duct