After-sale service 售后服务 A:Good morning, sir. May I help you? 上午好,先生。我可以为您效劳吗? B:Yes. I'd like to speak to the manager, please. 我想见你们的经理。 A:I'm sorry our manager has been out. What can I do for
Market research 市场调研 A:Did you get a good response from a discounted introductory? 你从定价打折之后得到好的反馈了吗? B:We've just carried out a survey of both consumers and retailers regarding our future sound cards. 我们已
Reasons for making a claim 索赔理由 A: We are sorry to you that the goods you sent us are not in conformity with the specifications of the contract. 我方很遗憾地告诉你,你方运来的货物与合同不相符。 B: You don't say. 不会吧
Make a claim 提出索赔 A:Three boxes of your product didn't coincide with your sample last time. 上次你们的货物中有三箱品质规格与样品不符。 B:I've no idea of what is happening. There hasn't been such a thing with us. Maybe the
Discussion about claims 索赔谈判 A:Mr. King, I'd like to discuss the indemnity clause with you. 金先生,我想和你谈谈赔偿条款的问题。 B:All right. What's your opinion. 好的,你有什么想法? A:You have probably been advis
Agree with the claims 同意索赔 A:Our investigation results tell us that the factory party is responsible for the cargo damage. We are so sorry for the inconvenience we brought to you in this matter. 关于货物破损一事,我方调查的结果表
Return of goods 退货 A: The painwork on the body of the cars has become discolored. 汽车上的外漆都褪色了。 B: We have looked into the matter and found it was due to a chemical imbalance in the paint used in spraying the vehicles. 这事我
货物保险 Are buyers responsible for the insurance charges? 附加险的保险费由买方来负担吗? Yes, this is a standard practice. 是的,这是惯例。 Yes, you are right. 是的,正是如此。 How long is the validity term of insu
Insurance types 险种 A: Mr. Wang, I'd like to have a talk with you over the question of insurance, if you don't mind. 王先生,如果您不介意,我想同您谈谈保险的问题。 B: No, not a bit. Go ahead, please. 一点也不介意,请说
To insure 投保 A: I am looking for insurance from your company. 我是来贵公司投保的。 B: Mr. Wang, Mr. William will meet you in the office. 王先生,威廉先生在办公室接待您。 A: By the way, what kind of insurance are you able
Coverage 险别 A:I am calling to discuss the level of insurance coverage you've requested for your order. 我打电话是想讨论您所要求的订单保险额的级别。 B:I believe that we have requested on amount twenty-five percent above the i
Pliferage insurance 盗窃险 A:Recently there has been a great increase in goods stolen abroad. 最近海外货物遭偷窃又增加的趋势。 B:If they steal the entire package, that would be theft, but they don't do that. Generally, thieves open
Have you found the cause of the breakage? 你们找到了破损的原因吗? It is obvious that it was due to careless packing. 很明显包装太马虎了。 Not yet, we'll let you know when we find out the reason. 还没,我们查明后会通知贵
Meet at the airport 机场迎接 A:Excuse me, but are you Mr. Green from Britain? 您好,您是从英国来的格林先生吗? B:That's it. I am Joe Green. You must be Wang Yong from the Textile Import and Export Corporation. 是的,我是乔格林
Could you find out the premium rate for porcelain? 您能查一下瓷器的保险费吗? OK, just a second. 可以,请稍等。 No problem. 没问题。 Can you tell me if particular average insurance includes compensation of goods damage? 请问单
Talks about fiancial insurance 商业保险对话 A: We'll be sending a consignment of 50 bicycles to Washington. Could you quote a rate covering all risks from port to port? 我们要把50辆自行车发到华盛顿。请问承保港到港一切险的
Business about financial insurance 商保事宜 A:This batch of goods will be expected to Korea. The details are all filled out on an application for insurance No. 4893032. 这批货出口到韩国。具体细节都填在4893032号申报单上了。
Choose a type of insurance 类型选择 A: Have you taken out insurance yet on the shipment? 您是否已经替这批货投保了? B: Yes, we talked about it with our underwriter, and we think that we should get a policy for total loss only. 是的,
Business insurance types 商保类型 A:Hello, Mr. Smith. How is business? 你好,史密斯先生。最近生意如何? B:Not so good, I have to say. 我得说,不尽如意。 A:Why, what has happened? 为什么?发生什么事了? B:Well,
Excuse me. Are you Mr. Baker from Willshire Fashion? 对不起,您是从威尔谢公司来的贝克先生吧? Yes, I am. 是的,我是。 Yes, I am Joe Baker. 是的,我是乔贝克。 Yes, I am. You must be Mr. Zhang Wei. 是的,你一定要
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