外贸口语一点通第183期:市场调研之售后服务
时间：2019-01-23 作者：英语课 分类：外贸英语一点通
英语课
A:Good morning, sir. May I help you?
上午好，先生。我可以为您效劳吗？
B:Yes. I'd like to speak to the manager 2, please.
我想见你们的经理。
A:I'm sorry our manager has been out. What can I do for you?
对不起，我们的经理出去了，我可以帮助您吗？
B:I bought a computer from your company 3 the day before yesterday, but it doesn't work today.
我前天从你们公司买了一台电脑，可是今天就坏了。
A:So you are saying 4 you turn on the computer and see nothing.
您是说您开机后，什么都看不见？
B:Yes, it is so strange 5.
是的，就是那么奇怪。
A:From what you said 6, sir. I would 7 say that you have a larger problem 8 than just the monitor 9. It can be anything inside 10 the computer.
先生，从您说的情况看，这不仅仅是显示器的问题，可能是内部的故障。
B:No matter what problem is, I need the computer to work.
不管是什么原因，我需要电脑工作。
A:I see, is there any way you could 11 bring it in to be locked 12 at? If not, our repaireman can come to you.
我明白。您能够将电脑送来给我们看看吗？
B:I would prefer 13 if he comes here.
我倒宁愿他来。
A:No problem, sir.
没有问题，先生。
1.prefer something to something 选择某事物（而不选择他事物）
There's coffee or tea. Which would you prefer?
有咖啡或茶，你喜欢哪样？
I prefer walking to cycling.
我愿意步行，不愿意骑自行车。
2.don't work 不好使；背谬；不工作
List all the places and people you could potentially 14 work with if things don't work out.
如果万一事情没有成功，列出你所有有可能工作的地方和人物。
You sit near people you don't work with but you have to hear them and see them all the time.
你身边的人与你的工作没有关系，但你每天无时无刻不听到他们的声音、看到他们的面孔。
n.服务，公务部门，服役；vt.维护，保养
- The service in this hotel goes from bad to worse. 这个旅店的服务每况愈下。
- If I can help you,I am at your service.要是我能帮忙的话，我愿为你效劳。
n.经理；负责人
- The manager believes in him.经理信任他。
- In our company the manager has the last word.在我们公司经理有最后决定权。
n.谚语，俗话，格言；动词say的现在分词
- Saying and doing are two things.说和做是两码事。
- I know a chinese saying.我知道一句中国谚语。
v.动词say的过去式、过去分词
- He said to me that he could not come.他对我说他不能来。
- He said to his mother that he would do it by himself.他对他的母亲说他将自己独立做那件事。
aux.will的过去式；愿，要；常常；大概；将要，会
- Why would you say that?为什么你会这么说？
- Would you please help me?你能帮帮我吗？
n.问题；难题
- The problem is ongoing.这个问题尚未解决。
- This problem is too hard for me to solve.这个问题太难，我解决不了。
n.监督器，级长，监听员；v.监视，监听，监督；[计算机]显示器，监视
- Because computers will monitor their lives.因为电脑监控他们的生活。
- His work is to monitor a foreign broadcast.他的工作是监听某一外国的无线广播。
n.内部，内脏，内幕；adj.内部的，秘密的，户内的；prep.在...之内
- Two minutes later we were inside the taxi.两分钟以后我们已经坐在出租车里面了。
- He will be back inside two days.他将在两天内回来。
v.能，可能(can的过去式)；aux.v.(can的过去式)能；可以
- Could I open the window?我可以打开窗子吗？
- I could wait ten minutes.我可以等十分钟。
adj.上锁的；不灵活的；锁定的；下定决心的v.锁住( lock的过去式和过去分词)；卡住，不动；陷入；卷入（困境、争论、争执等）
- The family jewels are locked away in a safe. 家里的珠宝首饰都锁在保险柜里。
- The building was locked, and all of us within felt safe. 大楼被锁上了，我们在里面感到安全。 来自《简明英汉词典》
v.宁愿(选择)；更喜欢
- I prefer red to blue.我喜欢红色而不喜欢蓝色。
- I prefer tea rather than coffee.我喜欢茶甚于喜欢咖啡。
adv.潜在地；可能地；强有力地；权威地
- She was seen as a potentially subversive within the party. 她被看成党内潜在的颠覆分子。 来自《简明英汉词典》
- All polling methods are potentially open to abuse. 所有的民意调查方法都有可能被滥用。 来自《简明英汉词典》
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