[网络] 客户体验；顾客体验；顾客经验

求职英语口语-应聘保险代理人

应聘保险代理人中国加入世贸组织后，外国保险公司在几年内将进入中国市场，与国内保险公司争夺高级人才。作为一个合格的保险代理人，应当增加经济学和保险学知识，并增强法律观念和敬业精神。 BASIC EXPRESSIONS 基本句型表达 1) I抦 looking for a position in which

发表于:2018-11-28 / 阅读(222) / 评论(0)

求职英语口语

A Difficult Customer

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(144) / 评论(0)

初级口语教程

纯正地道美语第1期(讲解篇):Difficult Customer

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(66) / 评论(0)

纯正地道美语

金融英语 chapter5

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权（I） [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(186) / 评论(0)

金融英语

BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(111) / 评论(0)

商务电话英语

BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(104) / 评论(0)

商务电话英语

英语博客-北美风情 245 Customer service

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(76) / 评论(0)

英语博客-北美风情

127 A Shocking Experience p.373

Taking a taxi in a certain Eastern European country can be a shocking experience. It is said that some taxi drivers have metal wires stuck into the passenger seats. And when a button is pushed,the sea

发表于:2018-12-08 / 阅读(201) / 评论(0)

赖世雄中级美国英语

147 Let Experience Be the Teacher

It has often been said that there's no better teacher than experience. So how does a student of English learn the language through experience? Obviously,to

发表于:2018-12-08 / 阅读(195) / 评论(0)

赖世雄中级美国英语

VOA 商务英语 lesson31

Tip(诀窍)，resistance F: take up(获得) any sales tips? M: sure, give you 10% off and let you loose (放任自由)in my store F: I admit it. My sales resistance（对推销的抵制力） is low. M: your sales resistence is not existent. F: Im a pushover（容易被

发表于:2018-12-16 / 阅读(148) / 评论(0)

VOA 商务英语

办公室英语口语第187:An angry customer 气愤的顾客

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(55) / 评论(0)

办公室英语口语

礼节美语 Business Etiquette 235-Calling-Customer-Service-I

Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(57) / 评论(0)

礼节美语

美语三级跳 Go English：014A 找工作: 初级课程

Toby刚刚大学毕业，急着找工作，不过他遇到了一个大问题，我们一起听听看。 Denise: Hi Toby, how are you doing? You don't look very well. Toby: Hey Denise. I'm just sad because I can't find a job. Denise: Yeah, it's hard t

发表于:2018-12-25 / 阅读(86) / 评论(0)

美语三级跳

体验篇—应聘保险代理人

应聘保险代理人中国加入世贸组织后，外国保险公司在几年内将进入中国市场，与国内保险公司争夺高级人才。作为一个合格的保险代理人，应当增加经济

发表于:2018-12-30 / 阅读(61) / 评论(0)

求职英语300句

纯正地道美语第62期(外教讲解):Job Interview II

The Office - Job Interview II (C0062) A: Thanks for coming in today, did you have any trouble finding us? Please take a seat. B: Thank you. A: So, lets get started; tell me a bit about your educational background. B: Sure! Well, I graduated with hono

发表于:2019-01-08 / 阅读(70) / 评论(0)

纯正地道美语

工作中切忌把话说得太满

Last week, I took a sales class for female business owners. The first thing the instructor did was ask if anyone had been the victim of a bad sales experience. Every person in the room raised her hand. When she probed for details, we learned that the

发表于:2019-01-08 / 阅读(48) / 评论(0)

实用英语

英文面试如何聊经验

求职面试英语对话实例，当面试官要求介绍一些关于你的情况时，回答不是永远是我是谁，我多少岁，我来自哪里，可以简要的说明自己的性格在工作中的优势以及经验。 Karl: Tell me about your

发表于:2019-01-08 / 阅读(49) / 评论(0)

面试英语

Any customer can get a 15,000-yuan insurance policy

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(81) / 评论(0)

英语新闻

商务礼节美语第188期:Calling Customer Service 客服热线(上)

Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(98) / 评论(0)

商务礼节美语

英语角-圆桌会议 RoundTable0113 - 单身？全怪你宅

Topic1 E-Commerce Tax looms largeThere are signs that e-commerce tax is becoming a real thing in China. The State Council has recently publicized a draft amendment to the Law on the Administration of Tax Collection for public opinions. The draft is r

发表于:2019-03-05 / 阅读(97) / 评论(0)

英语角-圆桌会议

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