[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(175) / 评论(0) 分类 商务英语分类核心1000词汇

When taking delivery, we found that the cargo had been seriously wet by fresh water and putrefied. 提货时我们发现货物被水浸透并且已经腐烂了。 So whats wrong with our goods? 我们的货物怎么了? When taking delivery, we fou

发表于:2018-12-18 / 阅读(53) / 评论(0) 分类 玩转商务英语900句

I understand why you're upset, sir. 先生,我明白您为什么恼火。 I understand why you're upset, sir. 先生,我明白您为什么恼火。 Well then, do something about it! 那好,想想办法吧! I realize that we've started off bad

发表于:2018-12-18 / 阅读(57) / 评论(0) 分类 玩转商务英语900句

Well, it will probably take another few weeks. 嗯,这可能还需要几个星期的时间。 When exactly are you going to finish this job? 具体哪天你们能完成这项工作? Well, it will probably take another few weeks. 嗯,可能还需要

发表于:2018-12-18 / 阅读(56) / 评论(0) 分类 玩转商务英语900句

We just wanted to come by and thank you for using our company. 我们只是拜访一下,感谢您选择了我们公司。 Good morning, Mr. Black. Is there something I can do for you? 早上好,布莱克先生。我能为您做些什么吗? We

发表于:2018-12-18 / 阅读(47) / 评论(0) 分类 玩转商务英语900句

商务口语大全 partⅡ 商业服务 Unit 7 售后服务

发表于:2018-12-26 / 阅读(58) / 评论(0) 分类 商务口语大全

阿美的衣服刚穿了一周就发现线头松了。她拿到店里要求退货,但是事情似乎并没有预想的那么顺利。问题究竟是怎么解决的呢?往下看吧! Listen Read Learn Salesclerk:Can I help you? May: Yes, I have a complaint to make. Salesclerk: What's the problem? May: I b

发表于:2018-12-26 / 阅读(78) / 评论(0) 分类 英语口语大赢家

Sorry,there is not text temporarily, Please help tingroom to look for it! 如果您能找到更好的听力原文,请发贴到 听力原文收集区 ,您将会获得10到30积分的奖励! Thank you!

发表于:2018-12-30 / 阅读(88) / 评论(0) 分类 商务交际英语

阿美的衣服刚穿了一周就发现线头松了。她拿到店里要求退货,但是事情似乎并没有预想的那么顺利。问题究竟是怎么解决的呢?往下看吧! Salesclerk:Can I help you? May: Yes, I have a complaint to ma

发表于:2018-12-31 / 阅读(191) / 评论(0) 分类 英语大赢家上册

Sorry,there is not text temporarily, Please help tingroom to look for it! 如果您能找到更好的听力原文,请发贴到 听力原文收集区 ,您将会获得10到30积分的奖励! Thank you!

发表于:2019-01-20 / 阅读(78) / 评论(0) 分类 365天英语口语大全

After-sale service 售后服务 A:Good morning, sir. May I help you? 上午好,先生。我可以为您效劳吗? B:Yes. I'd like to speak to the manager, please. 我想见你们的经理。 A:I'm sorry our manager has been out. What can I do for

发表于:2019-01-23 / 阅读(64) / 评论(0) 分类 外贸英语一点通

It's the newest model and has alt the latest functions. 这是最新的款式,有所有最新的功能。 It's the newest model and has all the latest functions. 这是最新的款式,有所有最新的功能。 Can you explain it in detail? 可以

发表于:2019-01-27 / 阅读(124) / 评论(0) 分类 玩转商务英语900句

(167) A: I'm sorry, but I don't think this damage is our fault. B: What do you mean? A: It looks like the shipping company did this. B: We'd better take it up with them, in that case. A:抱歉,不过

发表于:2019-02-02 / 阅读(110) / 评论(0) 分类 实用英语

(161) A: Yes, may I help you? B: We had a damaged shipment from you. A: We'll look into it right away for you. A:有什么事吗? B:你们送来的货有损坏。 A:我们会立刻调查清楚。

发表于:2019-02-02 / 阅读(94) / 评论(0) 分类 实用英语

The China Consumer Association has asked tech-giant Apple to sincerely apologize to Chinese consumers, after the US firm took little action to address criticism of its after-sales policy. 前不久,中国就苹果公司对中国消费者实行歧视性

发表于:2019-02-05 / 阅读(96) / 评论(0) 分类 CCTV9英语新闻2013年04月

用简单英语谈生意-售后服务篇 A: Yes, may I help you? B: We had a damaged shipment from you. A: Well look into it right away for you. A:有什么事吗? B:你们送来的货有损坏。 A:我们会立刻调查清楚。

发表于:2019-02-06 / 阅读(67) / 评论(0) 分类 实用英语

Persuasion 劝解说服 The market is really becoming more and more competitive. 市场竞争变得越来越激励了。 Exactly. 的确如此。 So we must know how things stand with us and do something to keep our head. 因此我们必须认清我们

发表于:2019-02-15 / 阅读(59) / 评论(0) 分类 外贸英语话题王

(1) A: Was the damage extensive ? B: I'd say about half of the shipment is unusable . A: We'll send a man right out to look at it . B: Good ,we'll be expecting him . A:坏得很多、很严重吗? B:我看大概有一半的货不能用了。 A:我们马

发表于:2019-02-18 / 阅读(84) / 评论(0) 分类 实用英语

9. We are competitive in our excellent after-sale service. 我们有非常卓越的售后服务。 还能这样说: We provide good customer service. We have sound customer service. 10. What is your after-sale service hotline? 你们的售后服务热

发表于:2019-02-22 / 阅读(84) / 评论(0) 分类 情景会话口袋书人际篇

13. When shopping, after-sale service should be considered as an important factor. 购物时,售后服务是一个重要因素。 还能这样说: After-sale service is an important consideration when go shopping. After-sale service takes up an i

发表于:2019-02-22 / 阅读(65) / 评论(0) 分类 情景会话口袋书人际篇