奥运英语58

Waitress: Can I take your order, sir? Waitress: 小姐，您可以点菜了吗？ Customer: Ill have the kung pao chicken, please. Customer: 我想要宫爆鸡

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Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

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Bad file organization A: Wheres the Jamess file, Christine? B: I had it right here a minute ago, Mr. Emory. Umm. Just a minute A: Christine, I know youre new here and theres a lot to learn, but you are going to have to learn to keep your work in bett

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Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

礼节美语 Business Etiquette 236-Calling-Customer-Service-II

Bob向一家软件公司订购的软件没按时到，Bob要求赔偿，但是对方热线客服Gloria却坚持说是Bob一方取消了订单。Bob生气地说： B: Look...if you review our file you'll find that we are long-term loyal customers who

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白领快餐口语第33期:给公司的文件正确归档

【Trancript】 Filing documents A：Please tell me how to file things according to the concerned rules. B: Well, all right. There are four points you should keep in mind when you file documents, information and other things. A：What are they? B: Th

外贸服装口语 第61期:电话订货之情景对话(1)

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Orderamp;Quantity下单及数量S: Salesclerk 售货职员 C: Customer 顾客实用句型 Practical Key Sentences对话2C: Do you have this style? 你们有这样的款吗？ S: Let me see. Yes, we have this style. 让我看看，是的，我们有这款

外贸服装口语 第51期:交货之实用句型(3)

交货 About DeliveryS: Salesclerk 售货职员 C: Customer 顾客实用句型 Pratical Key SentencesC1: Do you deliver? 你们送货吗？ C2: Is delivery extra? 送货要另外收费吗？ C3: Please make immediate delivery. 请马上发货。 C4:

2014年ESL之商务英语 18 Describing Order and Sequence

Describing Order and Sequence Patrick: Okay, your first task is to put all of these files in order. Maya: Wow, there must be hundreds of files in this storeroom. How am I supposed to organize them? Patrick: Create a basic filing system. Put things in

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Difficult clients

If your company offers a service, you may find that you have to deal with complaints from customers and clients. In this unit, we look at some phrases that may be helpful in this situation. 如果你们公司提供一项服务，你有可能发现你要处理来自顾客和代

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Unit 59 Filing Methods 第59课 归档方法 As you all know, in English things are filed by alphabetical order. But what some of you may not realize is that in English-peaking countries people's names are virtually always filed according to their fa

英语访谈对话 511 At the Restaurant

Waitress: Hi, welcome to our restaurant. Customer: Thank you very much. Waitress: How many people are there? Customer: Just the one. Waitress: Just one person, ok. Smoking or non-smoking? Customer: Non-smoking please. Waitress: Come along and have a

Filing 档案管理

Key Sentences（重点句子） 823．Did you look up those files I requested? 我要的那些档案资料都找到了吗？ 824．I couldn't find any information on that company, even though I checked all the cross-references. 尽管我查了全部的

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Bob向一家软件公司订购的软件没按时到，Bob要求赔偿，但是对方热线客服Gloria却坚持说是Bob一方取消了订单。Bob生气地说： B: Look...if you review our file you'll find that we are long-term loyal customers who

商务礼节美语第188期:Calling Customer Service 客服热线(上)

Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

Lesson 39-2 Cooking 烹饪

Listen to the customer's complains to the foods and check the proper answers. 1.Excuse me. This chicken is undercooked. 2.Hmm... sir. Is the fish raw? 3.Sir, the steak is overcooked.lt's too hard to chew. 4.Excuse me, sir, this side of the bread is b

英文幽默笑话：她要买什么？

A store manager heard a clerk tell a customer．No，maam， we haven't had any for a while， and it doesn't look asif we'll be getting soon． Horrified，the manager came runningover to the customer and said，Of course， we'll have somesoon， W