un. 顾客时间

商务英语词汇客服：售后服务

[00:03.81]assemble :v.聚集，组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(175) / 评论(0)

商务英语分类核心1000词汇

A Difficult Customer

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(156) / 评论(0)

初级口语教程

纯正地道美语第1期(讲解篇):Difficult Customer

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(73) / 评论(0)

纯正地道美语

每天一课英语口语 UNIT 039-056

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(82) / 评论(0)

每天一课英语口语365

金融英语 chapter5

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权（I） [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(193) / 评论(0)

金融英语

BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(120) / 评论(0)

商务电话英语

BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(115) / 评论(0)

商务电话英语

英语博客-北美风情 245 Customer service

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(81) / 评论(0)

英语博客-北美风情

办公室英语口语第187:An angry customer 气愤的顾客

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(66) / 评论(0)

办公室英语口语

礼节美语 Business Etiquette 235-Calling-Customer-Service-I

Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(65) / 评论(0)

礼节美语

2007年ESL之购物 03 Speaking to a Store Clerk on the Phone

03Speaking to a Store Clerk on the Phone GLOSSARY to carry to sell something at a store; to have an item in the store to buy* None of the stores in town carry Sakiras make-up, so shes going to buy itonline. selection variety; the number of different

发表于:2018-12-26 / 阅读(96) / 评论(0)

2007年ESL之旅行交通购物

【听英文对话做选择】运动鞋

1. What problem does the man have at the beginning of the conversation? A. The man is suffering from a foot injury. B. The man forgot his girlfriend's birthday. C. The man lied about his running ability. 2. What does the man want at the store? A. som

发表于:2018-12-28 / 阅读(53) / 评论(0)

听英文对话做选择

高中英语人教版高二下06

[00:02.55]第18单元总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(164) / 评论(0)

高中英语人教版高二

Any customer can get a 15,000-yuan insurance policy

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(95) / 评论(0)

英语新闻

商场/超市常见英语标识

01. 15% off with this flyer 凭此宣传品优惠15% 02. 50% off on selected lines 部分商品半价 03. Accessories spares delivered to your door 配件送货上门 04. All the range of ... available. 各种......有货 05. As many repairs as you n

发表于:2019-02-06 / 阅读(61) / 评论(0)

实用英语

ESL Podcast 243 – Speaking to a Store Clerk on the Phone

Clerk: Hello. Levins Music. Ariel: Hello. I was wondering if you carry classical CDs. Clerk: Yes, we have a pretty large selection. What are you looking for? Ariel: Im trying to find the latest Reunion Island Ensemble CD. Clerk: Im not sure we have t

发表于:2019-02-08 / 阅读(55) / 评论(0)

地道美语播客

商务礼节美语第188期:Calling Customer Service 客服热线(上)

Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(104) / 评论(0)

商务礼节美语

Lesson 39-2 Cooking 烹饪

Listen to the customer's complains to the foods and check the proper answers. 1.Excuse me. This chicken is undercooked. 2.Hmm... sir. Is the fish raw? 3.Sir, the steak is overcooked.lt's too hard to chew. 4.Excuse me, sir, this side of the bread is b

发表于:2019-02-17 / 阅读(66) / 评论(0)

英语听力练习题

商品买卖中的英语表达

15% off with this flyer 凭此宣传品优惠15% 50% off on selected lines 部分商品降半价 Accessories spares delivered to your door 配件送货上门。 All the range of available. 各种有货 As many repairs as you need, free of charge 随时

发表于:2019-02-17 / 阅读(57) / 评论(0)

实用英语

情景会话口袋书人际篇第359期:送货上门(3)

9. Every product purchased from us is delivered quickly to your door, sometimes in less than 24 hours. 凡购买我公司的商品均可快速送货上门，有时会在24小时之内送达。还能这样说： All goods bought from us can be delive

发表于:2019-02-22 / 阅读(57) / 评论(0)

情景会话口袋书人际篇

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