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商务英语词汇客服：售后服务

[00:03.81]assemble :v.聚集，组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(372) / 评论(0)

商务英语分类核心1000词汇

A Difficult Customer

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(364) / 评论(0)

初级口语教程

纯正地道美语第1期(讲解篇):Difficult Customer

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(216) / 评论(0)

纯正地道美语

每天一课英语口语 UNIT 039-056

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(246) / 评论(0)

每天一课英语口语365

金融英语 chapter5

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权（I） [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(352) / 评论(0)

金融英语

BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(262) / 评论(0)

商务电话英语

BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(246) / 评论(0)

商务电话英语

英语博客-北美风情 245 Customer service

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(211) / 评论(0)

英语博客-北美风情

办公室英语口语第187:An angry customer 气愤的顾客

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(161) / 评论(0)

办公室英语口语

礼节美语 Business Etiquette 235-Calling-Customer-Service-I

Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(224) / 评论(0)

礼节美语

外贸服装口语第88期:感谢与送别之实用句型

Thanks amp; Seeing Off 感谢与送别S: Salesclerk 售货职员实用句型 Practical Key SentencesS1: Take care of yourself. 请多保重。 S2: Don't forget to call me. 别忘了给我电话。 S3: Bring your friend here. 带你朋友来我这里。

发表于:2018-12-26 / 阅读(154) / 评论(0)

外贸服装口语

外贸口语一点通第89期:贸易类型之加工贸易

加工贸易Processing and assembling trade A: Hello, Mr. Brow. Nice to see you again. 您好，史密斯先生，见到您很高兴。 B: Hello, Mr. Wu. It's really a pleasure to meet you at the Guangzhou Fair. How's business? 您好，吴先生，在

发表于:2018-12-28 / 阅读(205) / 评论(0)

外贸英语一点通

VOA英语2010年-Thailand Spain Foil Passport Forgery Ring

Police in Thailand say they have coordinated with Spanish authorities to bust a passport forgery ring that allegedly supplied terrorist groups, including those blamed for deadly attacks in Madrid and Mumbai. Thai police say they arrested two Pakistan

发表于:2019-01-09 / 阅读(160) / 评论(0)

VOA标准英语2010年(十二)月

高中英语人教版高二下06

[00:02.55]第18单元总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(292) / 评论(0)

高中英语人教版高二

高考英语作文高分必备实践篇 034

All for money. One day, I was going to travel by train. After I got on the train, I put tea into my mark and wait for an attendant to pull a water.minutes later,from the voice speaker : all passenger, may I have your attention pls, we are sorry to te

发表于:2019-01-10 / 阅读(317) / 评论(0)

高考英语作文高分必备

留学必备词汇：经济学相关

雅思口语考试很多同学面临词穷的问题，考官问个问题，就点头答good...再问个问题还是good...一句话形容词重复多次。其实，很多同学并不是词汇量不足，很多时候是不注意积累.网雅思频道就

发表于:2019-01-17 / 阅读(183) / 评论(0)

雅思英语

Any customer can get a 15,000-yuan insurance policy

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(301) / 评论(0)

英语新闻

外贸英语话题王第86期:加工贸易

Processing and Assembling Trade 加工贸易 Hello, Mr. Brow. 您好，史密斯先生。 Nice to see you again. 见到您很高兴。 Hello. Mr. Wu. It's really a pleasure to meet you at the Guangzhou Fair. 您好，吴先生，在广交会上再次见

发表于:2019-02-08 / 阅读(244) / 评论(0)

外贸英语话题王

商务礼节美语第188期:Calling Customer Service 客服热线(上)

Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(277) / 评论(0)

商务礼节美语

Lesson 39-2 Cooking 烹饪

Listen to the customer's complains to the foods and check the proper answers. 1.Excuse me. This chicken is undercooked. 2.Hmm... sir. Is the fish raw? 3.Sir, the steak is overcooked.lt's too hard to chew. 4.Excuse me, sir, this side of the bread is b

发表于:2019-02-17 / 阅读(177) / 评论(0)

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black-and-white all plastic photographic paper

bus bar current transformator

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cibisotome

clockwise ratation