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商务英语词汇客服：售后服务

[00:03.81]assemble :v.聚集，组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(178) / 评论(0)

商务英语分类核心1000词汇

A Difficult Customer

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(170) / 评论(0)

初级口语教程

纯正地道美语第1期(讲解篇):Difficult Customer

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(76) / 评论(0)

纯正地道美语

每天一课英语口语 UNIT 039-056

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(89) / 评论(0)

每天一课英语口语365

金融英语 chapter5

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权（I） [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(199) / 评论(0)

金融英语

BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(126) / 评论(0)

商务电话英语

BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(124) / 评论(0)

商务电话英语

英语博客-北美风情 245 Customer service

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(92) / 评论(0)

英语博客-北美风情

VOA慢速英语2013 Education Report - UNICEF has reported good news about education in Somalia

Education Report - UNICEF has reported good news about education in Somalia From VOA Learning English, this is the Education Report. UNICEF, the United Nations Childrens Fund has reported good news about education in two regions of Somalia. The two -

发表于:2018-12-16 / 阅读(62) / 评论(0)

2013年VOA慢速英语(四)月

办公室英语口语第187:An angry customer 气愤的顾客

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(71) / 评论(0)

办公室英语口语

礼节美语 Business Etiquette 235-Calling-Customer-Service-I

Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(69) / 评论(0)

礼节美语

外贸服装口语第59期:营业时间之情景对话

Business House 营业时间S: Salesclerk 售货职员 C: Customer 顾客情景对话 Dialogue对话1C: Excuse me, what time do you open? 请问你们的点从几点开始营业？ S: We open at 9:00 o'clock. 早上9点开门。 C: What's your closing

发表于:2018-12-26 / 阅读(54) / 评论(0)

外贸服装口语

EDUCATION REPORT - Electronic Games in Education

EDUCATION REPORT - Electronic Games in Education By Nancy Steinbach Broadcast: Thursday, May 27, 2004 This is Steve Ember with the VOA Special English Education Report. For some educators, there is no

发表于:2019-01-07 / 阅读(100) / 评论(0)

教育与新闻

高中英语人教版高二下06

[00:02.55]第18单元总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(169) / 评论(0)

高中英语人教版高二

Any customer can get a 15,000-yuan insurance policy

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(101) / 评论(0)

英语新闻

EDUCATION REPORT - International Education Program Aims for

EDUCATION REPORT - International Education Program Aims for Worldly Students By Nancy Steinbach Broadcast: Thursday, September 15, 2005 I'm Shep O'Neal with the VOA Special English Education Report. I

发表于:2019-01-30 / 阅读(111) / 评论(0)

教育与新闻

EDUCATION REPORT - New Reports Look at Education for Hispani

EDUCATION REPORT - New Reports Look at Education for Hispanics in the U.S. By Nancy Steinbach Broadcast: Thursday, November 10, 2005 I'm Steve Ember with the VOA Special English Education Report. The

发表于:2019-01-30 / 阅读(116) / 评论(0)

教育与新闻

商务礼节美语第188期:Calling Customer Service 客服热线(上)

Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(111) / 评论(0)

商务礼节美语

英文简历：应聘酒店文职人员

Sandy Lin 15/F，TOWER2 ，BRIGHT CHINA，BUILDING1，BEIJING. OBJECTIVE：To contribute developed customer relations and administrative skills to a challenging in a hotel. SUMMARY OF QUALIFICATIONS： Developed interpersonal skills，having dealt wi

发表于:2019-02-21 / 阅读(61) / 评论(0)

实用英语

愉悦口语:第580期常客英文怎么说

讲解文本： regular 常客，定期的，经常的 Mike is one of our regulars. 麦克是我们的一位老主顾。 The food here is great. I am a regular customer. 这里的食物很棒，我是这里的常客了。

发表于:2019-02-23 / 阅读(106) / 评论(0)

愉悦口语

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