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Decade Later, Debate Goes on Over US Government Faith-Based Partnership A truck filled with food boxes arrives at the doors of the Church of the Nazarene in the Philadelphia suburb of Colingdale in time for the weekly Family Dinner. Neighborhood fami

发表于:2018-11-29 / 阅读(229) / 评论(0) 分类 VOA标准英语2011年(十二月)

[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(280) / 评论(0) 分类 商务英语分类核心1000词汇

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(302) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(159) / 评论(0) 分类 纯正地道美语

[00:00.00] [00:00.00]1 Attending Customers [00:06.87]Good afternoon, may I help you? [00:08.86]Welcome to our shop. [00:10.50]Anything I can do far you ? [00:12.70]What kind would you like ? [00:14.39]A: Good afternoon, madam. [00:19.17]What can I do

发表于:2018-12-02 / 阅读(151) / 评论(0) 分类 每天一课英语口语365

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(190) / 评论(0) 分类 每天一课英语口语365

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(263) / 评论(0) 分类 金融英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(199) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(196) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(156) / 评论(0) 分类 英语博客-北美风情

Broadcast: Jan 20 2003 India has tested its most 1) sophisticated surface-to-air missile on the country's east coast. The test of the

发表于:2018-12-08 / 阅读(143) / 评论(0) 分类 VOA2003(上)-国际时讯

Dialogue 5 (between customer and repairman) Laurance- How long do you think it'll take to fix it? Soony- Hard to tell. Sometimes we can find the problem right away and sometimes it may take an hour or

发表于:2018-12-10 / 阅读(169) / 评论(0) 分类 英语经典听力对话

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(126) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(133) / 评论(0) 分类 礼节美语

[00:02.55]第18单元 总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课 对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(239) / 评论(0) 分类 高中英语人教版高二

DEVELOPMENT REPORT - Home-Based Management of Malaria By Karen Leggett Broadcast: Monday, May 31, 2004 This is Robert Cohen with the VOA Special English Development Report. Malaria is estimated to kil

发表于:2019-01-10 / 阅读(199) / 评论(0) 分类 农业与发展

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(206) / 评论(0) 分类 英语新闻

By Deborah Tate Capitol Hill 09 March 2006 A company based in the United Arab Emirates, Dubai Ports World, says it is transferring management operations at six U.S. ports to a U.S. entity. The surpris

发表于:2019-02-05 / 阅读(227) / 评论(0) 分类 2006年VOA标准英语(三月)

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(194) / 评论(0) 分类 商务礼节美语

Listen to the customer's complains to the foods and check the proper answers. 1.Excuse me. This chicken is undercooked. 2.Hmm... sir. Is the fish raw? 3.Sir, the steak is overcooked.lt's too hard to chew. 4.Excuse me, sir, this side of the bread is b

发表于:2019-02-17 / 阅读(140) / 评论(0) 分类 英语听力练习题
学英语单词
a most
aggregate demand behavioral parameter
aircraft ceiling
associated emission
banos de molgas
Bantva
belly cutting
benchpresses
binary isomorphous alloy system
boundary face
Capros aper
cardgame
CASHD
cell baffle
channel-select signal
chiral molecular
chirrup
codefest
coframe
conformal ionic solution theory
cyanato-complex
didymium microcarpum rost.
electrohydraulic valve
electron interferometry
environmental pattern
experimental tnak
filtering area
fine-tuning control
frame accumulator
fringing field
geometric concentrating ratio
gnath
goal oriented
hackbutter
handling station
heaved block
high pressure polymerization
i-taried
inert conductor
infundibular eminence
INTECOL
integrated circuit test clip
intermediate frequency (if)
kitist
LaVeyan Satanists
loosening of tooth
magnetic pumping heating
mavericks
mean highest water level
metamorphosed sedimentary ore deposit
meteer
microcin
molten rock
motion oculi
muralis
Neutroflavin
nevrorthid
nip in the bud
non Euclidean
nonactors
normal curve of distribution
off-cuts
on impedance
onan
ophthalmoneuromyelitis
optical images
parasitic chain
parchmyn
petrovskaite
phase transformation toughened ceramic
ploppers
prison-breakings
projection display
radionavigational warning
re-boiler
rediminishing
ribbon bomb
ROC (Rate Of Change)
rolling-stock
Romany rye
shortest spanning subtree
simple heteroscedastic model
sinictinogomphus clavatus
soft abrasives
sounding plummet
spectral dimension
spring return valve
synovianalysis
Sædder
taro
ternary fission
tigernuts
to the turn to a hair
tone channel
topological sort
towel clamp towel forceps
transvascularly
unconsulted
virus adsorption
walx
wire telephony
woodfordite