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Decade Later, Debate Goes on Over US Government Faith-Based Partnership A truck filled with food boxes arrives at the doors of the Church of the Nazarene in the Philadelphia suburb of Colingdale in time for the weekly Family Dinner. Neighborhood fami

发表于:2018-11-29 / 阅读(252) / 评论(0) 分类 VOA标准英语2011年(十二月)

[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(310) / 评论(0) 分类 商务英语分类核心1000词汇

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(316) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(172) / 评论(0) 分类 纯正地道美语

[00:00.00] [00:00.00]1 Attending Customers [00:06.87]Good afternoon, may I help you? [00:08.86]Welcome to our shop. [00:10.50]Anything I can do far you ? [00:12.70]What kind would you like ? [00:14.39]A: Good afternoon, madam. [00:19.17]What can I do

发表于:2018-12-02 / 阅读(163) / 评论(0) 分类 每天一课英语口语365

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(210) / 评论(0) 分类 每天一课英语口语365

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(277) / 评论(0) 分类 金融英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(215) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(209) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(165) / 评论(0) 分类 英语博客-北美风情

Broadcast: Jan 20 2003 India has tested its most 1) sophisticated surface-to-air missile on the country's east coast. The test of the

发表于:2018-12-08 / 阅读(157) / 评论(0) 分类 VOA2003(上)-国际时讯

Dialogue 5 (between customer and repairman) Laurance- How long do you think it'll take to fix it? Soony- Hard to tell. Sometimes we can find the problem right away and sometimes it may take an hour or

发表于:2018-12-10 / 阅读(191) / 评论(0) 分类 英语经典听力对话

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(133) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(146) / 评论(0) 分类 礼节美语

[00:02.55]第18单元 总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课 对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(248) / 评论(0) 分类 高中英语人教版高二

DEVELOPMENT REPORT - Home-Based Management of Malaria By Karen Leggett Broadcast: Monday, May 31, 2004 This is Robert Cohen with the VOA Special English Development Report. Malaria is estimated to kil

发表于:2019-01-10 / 阅读(219) / 评论(0) 分类 农业与发展

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(218) / 评论(0) 分类 英语新闻

By Deborah Tate Capitol Hill 09 March 2006 A company based in the United Arab Emirates, Dubai Ports World, says it is transferring management operations at six U.S. ports to a U.S. entity. The surpris

发表于:2019-02-05 / 阅读(238) / 评论(0) 分类 2006年VOA标准英语(三月)

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(215) / 评论(0) 分类 商务礼节美语

Listen to the customer's complains to the foods and check the proper answers. 1.Excuse me. This chicken is undercooked. 2.Hmm... sir. Is the fish raw? 3.Sir, the steak is overcooked.lt's too hard to chew. 4.Excuse me, sir, this side of the bread is b

发表于:2019-02-17 / 阅读(151) / 评论(0) 分类 英语听力练习题
学英语单词
administrative aspects
air-shot
Aksumbe
albuminate tannin
alchemically
append to
arrhenatherum elatius variegatum
automatic recording flame spectrophotometer
borge p.
born a bit tired
Bunsen-Kirchhoff law
carbonate critical depth
carmack
carthiolide
certificate of graduation
colour subcarrier
complete selection
controller storage
cross tripping
D-E amplitude
daylight-savings time
decrunching
Dedarryomyces fabryi
degree of admission
delay in issue
deskbound
Diji
Duoverme
ectoxylar concentric vascular bundle
effective date
El Conuco
El Paso County
electronegative prtential
electroplating workshop
english book
enoate
fermiere
flow concentration in river net
football knee
formals
frame plow
freeagent
fried fish stick
function management profile
functional equivalence hypothesis
geometricized
ginkgophytes
hand sanitizer
har har
hesitance
hyperbolic invariant set
i-gurd
ikons
immunosurpressive
in no uncertain terms
insert-notes
invert concrete
Johor Lama
lifeboat launching gear
line clamp
lymph plasma
measuring indication system
Medigap policy
meditativeness
micropower circuit design
mislaid property
mitcheldeans
mobility analysis
naihe
nanocables
near-field phenomenon
oscillating beam
parent focusing
pleural spine
Pternopetalum nudicaule
pyrocellulose
quasi equilibrium
recursive programming
relief circuit
rete ovarium
revenues from taxes
right of citizen
seismographical
smeagol
Sotopalacios
steep-sided
stonewall jacksons
submillimeter wave mixer
sykora
Sława
theory testing
thread micrometer caliper
transaction description
transducable
tryumph
underlying assets
unsupportively
weather echoes
wet pan milling
wide welt
your grandmother
zinc-binding