un. 招来顾客

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(185) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(86) / 评论(0) 分类 纯正地道美语

On my left is Erin Burnett and, as you know, Don. 我左边这两位是艾琳博内特和你们都认识的唐。 Now, Erin and I have a great distinction. 艾琳和我都很出色, We did a show together. 我们曾经合办了一个节目, It wa

发表于:2018-12-03 / 阅读(82) / 评论(0) 分类 影视剧中的职场美语

It was just another day in the life of a waitress, as the new customer came in, sat down, and ordered his meal. One thing about restaurants in America, though, is that food servers dont just bring food, but will also talk to diners about their life,

发表于:2018-12-03 / 阅读(75) / 评论(0) 分类 轻松英文阅读

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(208) / 评论(0) 分类 金融英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(141) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(142) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(106) / 评论(0) 分类 英语博客-北美风情

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(84) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(82) / 评论(0) 分类 礼节美语

第一章 练习12:形成你自己的语调 Exercise 1-12 Create Your Own Intonation Contrast Exercise 1-12: Create Your Own Intonation Contrast Write a short sentence and indicate where you think the most normal intonation would be placed. Then, c

发表于:2018-12-27 / 阅读(80) / 评论(0) 分类 美式英语正音训练

by Michael W. Flynn First, a disclaimer: Although I am an attorney, the legal information in this podcast is not intended to be a substitute for seeking personalized legal advice from an attorney licensed to practice in your jurisdiction. Further, I

发表于:2018-12-30 / 阅读(141) / 评论(0) 分类 法律英语 Legal Lad

How to Create Your Life Story Exactly How You Want it to Be We all have a life story were trying to live. But the thing is that we never know how long we have to tell it, meaning its that much more challenging to create your life story as you want it

发表于:2019-01-08 / 阅读(94) / 评论(0) 分类 阅读空间

By June Soh College Park, Maryland 26 July 2007 Have you imagined eating a strawberry that tastes somewhat like chocolate, or cinnamon, or mint? That may be available in American grocery stores soon and eventually on the global market. A scientist's

发表于:2019-01-12 / 阅读(153) / 评论(0) 分类 2007年VOA标准英语(七月)

Street Artists Create Huge Murals 街头艺术家的巨型壁画 Street art has reached new heights in Washington, DC. The sides of an empty building have become the canvas for huge murals by street artists. Their creations will last only a few month

发表于:2019-01-14 / 阅读(87) / 评论(0) 分类 VOA标准英语2014年(一月)

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(116) / 评论(0) 分类 英语新闻

BEIJING, Jan. 25 (Xinhua) -- China's 11 government departments have jointly released a guideline outlining major measures to lessen noise pollution amid rising noise disputes and complaints(埋怨,抱怨), the Ministry of Environmental Protection

发表于:2019-01-31 / 阅读(100) / 评论(0) 分类 英语新闻

13-Choosing Words to Create Success Did you know that you can increase your abilty to be successful by consciously choos-ing the right words? Its true! Lets say youre motivated,excited even, to create change in your life. Youve even gone so far as t

发表于:2019-02-07 / 阅读(416) / 评论(0) 分类 摘取梦想的启蒙星

How to Create a More Hopeful Life When we hear about crimes, failures of governments and other institutions, public or private, it is our hope that takes a hit. Hope is a necessity. It is our emotional engine, the basis for engaging with life. How do

发表于:2019-02-09 / 阅读(95) / 评论(0) 分类 阅读空间

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(119) / 评论(0) 分类 商务礼节美语
学英语单词
a good draftsman
apostil(le)
arsenotherapy
articulated boom
asynchronous completion routine
BEVx
bicalcrate
Boortmeerbeek
borjomi (borzhomi)
bunyips
canning-ripe
Capaldi-Proskauer culture-medium
carabosse
Casamajor's butter
catastrophe risks
Central Bedfordshire
chloroiodo-hydroxyquinoline
Chromotronic microjet printing machine
circumflex iliac artery
coalescent mastoiditis
commissaires
cryocrystal
curry plant
Dona
edibleness
electron multipliers
Enterolobium cyclocarpum
family sciuridaes
first aid station
forming mill
foundation pier
full ordinary rate
giorgisystem
goddessdammit
grozny
have an axe to grind
helamycin
high - speed line
hoffecker
hydrotropy
ilima
imagologies
incompleteness
inside reports
ipecac
Jehizkiah
Kingdom of Swaziland
litterers
locutionary meaning
longitudinal variation
low-lift blade grader
main gallery
male adapter
Man and Biosphere Reserve
mercarbolide
misgrace
modified diaphragm
Mūzīn
neurotrast
nondestructive read
nonwestern
ostrich
outer net
outspringing
passenger-transport
Patagones, Partido de
permanent pasture
piloty
planer type milling machine
plubaginaceae
pontoon floating dock
production quality
prudent man rules
radioactive clocks
radioactive cloud
raimbaut
rake-up wheel
rialty
rolled section steel
rope fastenings
Siluridae
simply connected curve
square root compensating cam
stadia scale
startup disk
stock-index
stodgily
swc
synthetic magnesia
systemising
taylor-james
teleocidin
terminal dialog(ue) area
traceability control
transanimations
turret switch
tw-pulse timer
unfranchised
Width Variation
wine-stone
worked-over
Zanzhu