新视野大学英语视听说教程 4 Unit 1-14

Task3: Anger Script Anger is an emotion that can be hard to control. Despite this, we should learn how to manage anger in a constructive manner. In the most intense moments of anger, we usually have two choices: to fight or to run. Some choose the op

BEP182 Handling a Crisis 4: Moving Forward

This Business English Pod lesson is the final part in our series on handling a crisis. Well see how to start moving forward after the first phase of a crisis has passed. A crisis is a stressful situation. People are under pressure and meetings or con

BEP 15 – Telephoning: Handling a Problem

Problems, and more problems. Sometimes business seems to be all about dealing with problems. And when dealing with problems in a second language over the telephone, we need to be especially careful in our discussions, since we cannot see the reaction

BEP 23 Telephoning: Handling a Difficult Customer

In a recent Business English Podcast (BEP 22), we looked at how to deal with technical problems when speaking on the telephone in English. Today, were going to talk how to deal with problems with the caller, which are of course much harder to handle!

39. At the Foreign Exchange p.259

When you go abroad, what's the thing you need most? Money, of course! You'll need to go to the bank to buy some traveler's checks. Then when you arrive at your destination, you'll have to go to a bank

AP美联社一分钟新闻 2008-07-31

1.At least 90 aftershocks have followed yesterdays 5.4 magnitude quake in southern California. Its caused only limited damage and a few injuries, but officials say cell phone service was greatly affected. 2.Israels prime minister says he plans to re

外贸服装口语 第54期:处理客户的抱怨之情景对话(1)

处理客户的抱怨 Handling the Customer's ComplaintsS: Salesclerk 售货职员 C: Customer 顾客情景对话 Dialogue对话1S: Good morning, sir. Can I help you? 早上好，先生。我能帮忙吗？ C: I hope so. I'd like to make a complaint,

外贸口语一点通第103期:货物装运之货物损失

Damage 货物损失 A: I regret to tell you that quite a number of the records and tapes were damaged. 很遗憾告诉你，许多唱片和磁带都损坏了。 B: I'm sorry to hear that. But the goods left here were in perfect condition. It was poss

词汇大师-- Handling Sensitive Topics in the Classroom

AA: I'm Avi Arditti with Rosanne Skirble, and this week on WORDMASTER: how should a teacher handle controversial topics in the classroom? Rutgers University professor Barbara Lee gets asked that question all the time, as she recently did through an o

BEP181 Handling a Crisis 3: Gaining Perspective

This is the third in our Business English Pod series on handling a crisis. In the first part of a crisis, there may be a lot of confusion and activity. But if you make it through that part okay, what comes next? At a certain point after the critical

精品五句-18-Talk sb out of

Talk sb out of/劝说某人不要做某事---talk sb into sth/劝说某人做某事 [大家仔细看看这对反意句型，一个out of，一个into还真是形象生动、易于理解呢。如果，你

China hopes "appropriate" handling of Singapore bus drivers case

China hopes

职业技术英语口语 第39期:供货商和承包商 投保单

An insurance policy 投保单 A:Bad news, I'm afraid. Our supplier has gone bust. The parts you ordered have arrived at the docks but the handling agent won't release them until someone pays the invoice. We also need to arrange transport to the facto

美国国家公共电台 NPR New York District Attorney On The Defense Over Handling Of Weinstein Allegations

KELLY MCEVERS, HOST: This week, The New Yorker released an audio recording of movie mogul Harvey Weinstein. He's heard trying to lure a model into his hotel room. She doesn't want to go. The tape was recorded by the New York police as part of a sting

玩转商务英语900句 第311期:商讨细节(6)

A large number of the bed spreads we ordered from you last year were found soiled when they reached us. 我们去年从你方定购的大量床罩到达我方时发现有污渍。 A large number of the bed spreads we ordered from you last year were f

【英语趣味课堂】阳台上的小花园-Balcony Garden

Mike: So Dusty, you told me that you tend to grow your own kind of plants and things, and you're into kind of greenery and into kind of like ecology. Dusty: Yeah. Mike: You grow your own plants on your balcony, is that right? Dusty: Right, yeah. Well

Handling Business Documents处理商业文件

Key Sentences(重点句子) 846．You signed the delivery note, don't you? 是你签收的那张货运通知，对吗？ 847．Don't you know that's the only proof the accounts department has that the goods were delivered? 难道你不知道那是财务

英语单词大师：Handling Sensitive Topics in

AA: I'm Avi Arditti with Rosanne Skirble, and this week on WORDMASTER: how should a teacher handle controversial topics in the classroom? Rutgers University professor Barbara Lee gets asked that question all the time, as she recently did through an o

学个词Learn a Word 第397期 Jam

今天我们要学的词是jam。 Jam, 大家都知道，Traffic jam,是堵车的意思。I was caught in a traffic jam, 意思是我正好赶上塞车。Jam还有困境的意思，就好像是被卡在那里，进退两难。I am in a bit of a finan

【跟着美剧练发音】吸血鬼日记36

文本： Elena: You don't look surprised. Stefan: Um... I'm handling it. Elena: Handling it? Stefan, you should be having him arrested. Stefan: Elena, please. I... I don't expect you to understand. Elena: I don't understand anything, Stefan. So why