电灯用户

[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(527) / 评论(0) 分类 商务英语分类核心1000词汇

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(536) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(320) / 评论(0) 分类 纯正地道美语

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(384) / 评论(0) 分类 每天一课英语口语365

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(510) / 评论(0) 分类 金融英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(409) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(395) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(341) / 评论(0) 分类 英语博客-北美风情

Dialogue 5 (between customer and repairman) Laurance- How long do you think it'll take to fix it? Soony- Hard to tell. Sometimes we can find the problem right away and sometimes it may take an hour or

发表于:2018-12-10 / 阅读(449) / 评论(0) 分类 英语经典听力对话

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(304) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(353) / 评论(0) 分类 礼节美语

A: I would like to speak with the manager about some safety concerns. B: This is the manager. What can I do for you? A: I was parking my car last night in the garage area, and it was very dark out there. B: Is this the first time you noticed this? A:

发表于:2018-12-26 / 阅读(396) / 评论(0) 分类 租住公寓-Renting an Apartment

A: Could I speak with the property manager about a problem I had last night? B: I am the property manager. What was the problem that you experienced? A: Have you noticed that the lighting in the garage area is almost nonexistent? B: Has this been a p

发表于:2019-01-05 / 阅读(332) / 评论(0) 分类 地道英语对话-租房

A: I would like to speak with the manager about some safety concerns. B: This is the manager. What can I do for you? A: I was parking my car last night in the garage area, and it was very dark out there. B: Is this the first time you noticed this? A:

发表于:2019-01-05 / 阅读(417) / 评论(0) 分类 地道英语对话-租房

[00:02.55]第18单元 总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课 对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(416) / 评论(0) 分类 高中英语人教版高二

Dual Tree Lighting Illuminates Annual Holiday Debate It's the Christmas holiday season in the United States, and with it comes an annual argument: Should local, state and federal governments put up Christmas trees, or even call attention to Christmas

发表于:2019-01-13 / 阅读(388) / 评论(0) 分类 VOA标准英语2011年(十二月)

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(459) / 评论(0) 分类 英语新闻

Improving Productivity by Improving Lighting We all know that our surroundings affect our ability to get work done, from that irritating buzzing from the next cubicle over to the uncomfortable chair causing our back pain. But what about lighting? Has

发表于:2019-02-04 / 阅读(450) / 评论(0) 分类 阅读空间

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(426) / 评论(0) 分类 商务礼节美语

Listen to the customer's complains to the foods and check the proper answers. 1.Excuse me. This chicken is undercooked. 2.Hmm... sir. Is the fish raw? 3.Sir, the steak is overcooked.lt's too hard to chew. 4.Excuse me, sir, this side of the bread is b

发表于:2019-02-17 / 阅读(308) / 评论(0) 分类 英语听力练习题
学英语单词
acertain
acid steel
administrative net
ALGOL-like language
annoyware
apanaging
art direction
Arthropleurida
ashbees
batching equipment
Beloit
bloodfests
breeder's association
brumoides lineatus
burny
Busra
chronology of development of flower and ovule
co-plotter
constant power operation
coreshine
crackalackin'
cullying
D.B.Tourist Card
diaphragm pressure ga(u)ge
didrachms
digital to analog conversion
elemol
endocrinolog
equal quantity exchange
eyeshield
Falso Azufre, Nevado
foxsport
Fredet
furapromidum
fuse protection
fusion alloying
gaalas surface-emitting led
genus Pluteus
Golden Leaf
gray heron
gusting
Haitienne
hessenberg
homoscedasticities
Indianize
internal search
Jenning's tests
Kreva
leather paper
lichen pilaris
Limaciopsis
limeyard waste
line-pair
LMRCP
make and break
massive head buttress dam
material charge number
methylene dioxyamphetamine
methylyohimbane
micro-basin
mopied
of service
opalescent lacquer
part paid stock
passive repeater
pelligrini
portable trailer mounted drill rig
post-tours
potential labor force
presphenoid bone
pseudo tensor
pulvilliform
Rathkes pouch
reapproximate
redefying
rfa (radio-frequency authorizations)
roles in groups
roseac
roustabout
seam elongation
see with one's own eyes
seed husking plant
shunt leads
significations
spousal equivalent
st. petersburg m. mussorgsky opera and ballet theatre
strond
strontium tartrate
suspended idler structure
symmetric (al) vibration
taps us
temporal horn
thallous pyrophosphate
the atlantic
the thick mass of leaves at the base of the trees
third triad
tirrit
trustification
v. gastroepiploica dextra
visual/aural range (var)
wet scrubbing
winna