发展客户

[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(535) / 评论(0) 分类 商务英语分类核心1000词汇

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(544) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(325) / 评论(0) 分类 纯正地道美语

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(522) / 评论(0) 分类 金融英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(418) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(402) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(348) / 评论(0) 分类 英语博客-北美风情

Ross Dunn Israeli Prime Minister Ariel Sharon is developing a new plan to withdraw from Gaza, after his Likud Party rejected his original plan in a referendum. The news comes the day after more than 1

发表于:2018-12-08 / 阅读(408) / 评论(0) 分类 VOA2004(上)--巴以冲突

By Jessica Berman Washington 24 January 2008 Researchers say they have improved the accuracy of automatic face recognition systems, which are being used more and more by crime prevention and national security agencies. The investigators have created

发表于:2018-12-08 / 阅读(361) / 评论(0) 分类 VOA标准英语2008年(一月)

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(310) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(360) / 评论(0) 分类 礼节美语

[00:06.90]be busy with loaf grain wine [00:10.02]忙于 n.一个面包 n.谷物 n.酒 [00:13.14]fork steel flour farming [00:16.01]叉 n.钢铁 n.面粉 n.农事 [00:18.89]develop experience keep seed-head [00:21.86]vt.发展;开发 n.经验;经历 v

发表于:2019-01-10 / 阅读(518) / 评论(0) 分类 高中英语人教版高一

[00:02.55]第18单元 总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课 对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(427) / 评论(0) 分类 高中英语人教版高二

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(467) / 评论(0) 分类 英语新闻

If you want your life to stand for peace and kindness, it' s helpful to do kind, peaceful things. One of my favorite ways to do this is by developing my own helping rituals. These little acts of kindness are opportunities to be of service and reminde

发表于:2019-01-30 / 阅读(364) / 评论(0) 分类 实用英语

Kenya is joining a long list of countries planning to produce diesel fuel from the poisonous-but-oil-rich seeds of the jatropha tree, a plant indigenous to South America. The tree is at the heart of a five-year strategy to develop a bio-fuel industr

发表于:2019-02-06 / 阅读(478) / 评论(0) 分类 VOA标准英语2008年(八月)

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(430) / 评论(0) 分类 商务礼节美语

1. I will send you some brochures□if you are interested. 如果您有兴趣的话,我可以寄给您一些介绍产品的小册子。 2. Can you suggest an alternative﹖ 能否告知您其他方便时间? 3. As an alternative□I wish to propo

发表于:2019-02-15 / 阅读(366) / 评论(0) 分类 天天商务口语

1. I will send you some brochures, if you are interested. 如果您有兴趣的话,我可以寄给您一些介绍产品的小册子。 2. Can you suggest an alternative?t 能否告知您其他方便时间? 3. As an alternative I wish to propose M

发表于:2019-02-18 / 阅读(319) / 评论(0) 分类 英语口语

BEIJING, Sept. 2 (Xinhuanet) -- Firefighters who worked in the wreckage of the World Trade Center in 2001 were 19 percent more likely to develop cancer than those who were not there, according to a study. The study, published Thursday in the British

发表于:2019-02-19 / 阅读(364) / 评论(0) 分类 英语新闻
学英语单词
ABC Coding System
Annotto Bay
Arnay-le-Duc
at a burst
atarba (atarbodes) fuscicornis
Australioid
B encephalitis
ballanger
Baumkuchen
be hard to say
blow fly,blowflies
boricua
bottom-hopper barge
briddell
buona
Cargo Ship Safety Equipment Certificate
cercospora apii
chimings
chopped-liver
cold clean reactor
computer-controlleds
cooling means
crises
Cron
crystal probe
delusion of possession
devoirs
drama-schools
Ehretia formosana
eicke
Elverdinge
elway
epiblastic organ
fortified SB latex
frigore desert
full-duplex channel
funicule
genepool
genus pagophilas
glandulae sublinguales minores
grasp the thistle
grid technology
haricos
heel hang
high gastric ulcer
ice chute
idioheterolysin
iron-alumina catalyst
key note
Lumino
manganese diboride
Manitoulin
menarandra riviere
microbial indicator
Mumra
nervus abducenss
nuclear-shell theory
oat cell carcinomas
overhead wire locomotive
pariet
pharyngeal consonant
pilocarpa
planning premise
plyer
posthepatitic
prang
prehnite-pumpellyite metagreywacke facies
Publisher/Subscriber
purification tank
Raquelle
rath
religiousness
renal cystic disease
rhodesiella nitidifrons
roll packer
sacroiliac
sensitive-skin
silicone finishing agent
single-colour press
slug casting equipment
smoother
St-Jérôme
St-Martin-Valmeroux
st. ives
steric exclusion
sugar highs
telset
throw the book at
to one's face
train wheel bridge support
trechet
unaccepting
unconnectedness
ussuriana michaelis takarana
vacuum path
veneer budding
water-wall tube
Watercrest
wegge
weigh stations
whaleback vessel
Yukon Territory