[网络] 客户特定的;客户专用;客户专属

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(362) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(212) / 评论(0) 分类 纯正地道美语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(259) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(243) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(210) / 评论(0) 分类 英语博客-北美风情

ROBERT SIEGEL, HOST: There are museums, and then, there are wonderfully specific museums. We're talking about such institutions as the American Toby Jug Museum, the German Watering Can Museum and, of course, the U.S. National Tick Museum. All of thes

发表于:2018-12-18 / 阅读(225) / 评论(0) 分类 2017年NPR美国国家公共电台6月

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(161) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(223) / 评论(0) 分类 礼节美语

Using the Right Article What word appears most often in English? It's the, also known as the definite article. Its partner, the indefinite article a, is also among the top 10 most frequent words in English. According to Professor Elka Todeva of the S

发表于:2019-01-12 / 阅读(212) / 评论(0) 分类 2016年VOA慢速英语(三)月

托福写作的规范思维模式:Audience--Purpose--Organization--Style--Flow--Presentation.首先考虑自己写作的读者群,也就是Audience,托福写作当然就是机改和评卷者,托福的阅卷人员基本为Lingustic,ES0L(Engl

发表于:2019-01-14 / 阅读(173) / 评论(0) 分类 托福英语

李华正在兴致勃勃地给Larry将她去看医生的经过,没想到被Larry泼了一盆冷水。李华今天要学两个常用语,TMI和PDQ 。 LL: Oh, Li Hua, that is really TMI. I'm sorry you had to go to the doctor, but I really don't wan

发表于:2019-01-15 / 阅读(193) / 评论(0) 分类 美国之音《流行美语》

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(298) / 评论(0) 分类 英语新闻

For our 10th anniversary my wife and I vacationed in Hawaii, where we went snorkeling. After an hour in the water everyone got back on the boat, except for one beautiful young woman and me. As I conti

发表于:2019-01-29 / 阅读(226) / 评论(0) 分类 趣味英语

第十二部分: Dialogues /monologues: 1, It severs as a bridge for southern goods to enter northern markets and vise versa. 2, Yup! Or Best Buy. 3, Every once in a while. 4, Most mothers dream about the flowery pink frocks, smart and cute pants for

发表于:2019-02-01 / 阅读(247) / 评论(0) 分类 四六级写作指导

It seems like everyone is using Twitter these days. You know, sharing little messages with each other on phones and computers. It turns out that all these little messages, if you look at them all at once, become an easy way to find people, news and t

发表于:2019-02-05 / 阅读(171) / 评论(0) 分类 英语万花筒

According to Ric Edelman, author of Ordinary People, Extraordinary Wealth, the purpose of a rsum is not to get a job, it's to get an interviewyou will get the job. A rsum should not list all your skills, but rather tease the employer with your achiev

发表于:2019-02-06 / 阅读(219) / 评论(0) 分类 实用英语

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(276) / 评论(0) 分类 商务礼节美语

The purpose of a letter of applicationis to help the applicant obtain the job he is interested in. It should state clearly what position the applicant wants, and should tell what his abilities are and what he has to offer. It should provide a quick,

发表于:2019-02-18 / 阅读(257) / 评论(0) 分类 实用英语

大家在平常的托福写作中,也只是了解到了普通的写作模式和手法,而比较少考虑到,而其实在ETS的考官眼中托福写作是属于美国学术作文的范畴。 托福写作的规范思维模式:Audience-----Purpo

发表于:2019-02-21 / 阅读(189) / 评论(0) 分类 托福英语

Larry告诉李华他连续几天给他哥哥打电话,可是总也找不到他。 LH: Larry, 你那么急着找你哥哥,有要紧的事吗? LL: No, not really. I just want to chit chat. LH: Chit chat是什么意思啊? LL: To Chit Chat is to t

发表于:2019-03-12 / 阅读(318) / 评论(0) 分类 英语口语
学英语单词
.in
a piece of the puzzle
a word of advice ...
annular green space
Apoclada
appealings
artificial light source
Astrupa, Gora
basic set theory
besots
bolsinger
bomp
brush-offs
calendar call
chest-bursters
chroma gain set
cold light
compensate semi-conductor
cone pressure
contaminated washings
cosmic cyclotron
cosmoramic
crank end
crossbeams
deanol
decicaine
demodulate
docetists
drossing
edittin'
Erythropsis colorata
fenz
field-effect chopper
fuel and reactivity control
genus Lepidobotrys
hail imprint
health economics
id
igniting plate
internal module
isothermal weight-change determination
jasminum mesnyis
jaundice occult
kothari
lambda lifting
lassie come home
lautering
lchthyostega
lung Qi obstruction
m-Hydroxyphenylglycine
marasin
money-box
monocrystal
nazim
non expanding exit nozzle
Oreoloma
out-of-core thermionic reactor
overlay handler
parallel grading method
parishin
peak velocity
periodic interrupt
permise
power-actuated control
preuremic stage
primary sorbite
Primazin dyes
quick-active vise
rcopy
refuge track
regular meeting
reservative
resultant intensity
Rhynie chert
rubster
Saji-dong
sharp-bowed
shaving cylinder
shipshaw
singapore dollar
single-chain enmasse conveyor
sophojaponicin
spatterer
spherical optics
spongiosaplasty
stepwise development
synthetic organic pigment
tattershalls
tert-butyl peroxyisobutylate
testing track
thladiantha verrucosa cogn.
transitway
underhand flip
unmeritable
usdas
Venae perforantes
vibrating-reed type
view-based
waxen-kernel
wfsp
yttrium-aluminum garnet
Zabrus