[网络] 客户关系；顾客关系；虚拟主机客户关系

商务英语词汇客服：售后服务

[00:03.81]assemble :v.聚集，组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(173) / 评论(0)

商务英语分类核心1000词汇

A Difficult Customer

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(155) / 评论(0)

初级口语教程

纯正地道美语第1期(讲解篇):Difficult Customer

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(71) / 评论(0)

纯正地道美语

每天一课英语口语 UNIT 039-056

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(81) / 评论(0)

每天一课英语口语365

金融英语 chapter5

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权（I） [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(192) / 评论(0)

金融英语

BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(119) / 评论(0)

商务电话英语

BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(113) / 评论(0)

商务电话英语

英语博客-北美风情 245 Customer service

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(78) / 评论(0)

英语博客-北美风情

访谈录 2009-06-04&06-07 Ellen秀：帕丽斯•希尔顿谈论

I only use three letters to refer to our first guest--BFF. Please welcome back the one and only Paris Hilton. Hi, BFF. Hi, BFF. Im so glad you remember. We run into each other not as often as we should being BFFs, but when we do we remember the secre

发表于:2018-12-11 / 阅读(57) / 评论(0)

访谈录2009

办公室英语口语第187:An angry customer 气愤的顾客

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(61) / 评论(0)

办公室英语口语

礼节美语 Business Etiquette 235-Calling-Customer-Service-I

Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(64) / 评论(0)

礼节美语

标杆人生第20天　重建破裂的团契生活

[God] has restored our relationship with him through Christ, and has given us this ministry of restoring relationships. 2 Corinthians 5:18 (GWT) Relationships are always worth restoring. Because life is all about learning how to love, God wants us to

发表于:2018-12-27 / 阅读(170) / 评论(0)

标杆人生

高中英语人教版高二下06

[00:02.55]第18单元总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(163) / 评论(0)

高中英语人教版高二

OMG美语 Bi-coastal Relationship!

异地恋。Long distance relationship现在大家都知道了吧，但是因为美国的地理，有一个词叫bi-coastal relationship，是不是很独特呢？

发表于:2019-01-15 / 阅读(93) / 评论(0)

OMG美语

Any customer can get a 15,000-yuan insurance policy

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(91) / 评论(0)

英语新闻

China, US to Establish New Model of Major Country Relationship

The two-day China-US Strategic and Economic Dialogue has wrapped up in Washington. Officials attending this year's SED have been pushing to try to develop a new model for the relationship. CRI's Su Yi has more. As part of one of the sessions, Chinese

发表于:2019-01-19 / 阅读(80) / 评论(0)

世界各地新闻集锦

2016年CRI Premier Li: Sino-Lao relationship is like a full moon

The Lieu Tou School opened in 1937. It's the oldest Chinese school in the Lao capital of Vientiane. Upon his arrival on Friday, the Chinese Premier received a warm welcome. In a classroom, Li Keqiang encouraged the students to study Chinese thoroughl

发表于:2019-01-19 / 阅读(102) / 评论(0)

2016CRI中国国际广播电台

CCTV9英语新闻：China-Mozambique relationship status officially raised

China and Mozambique have raised the status of the their relationship to a strategic cooperative partnership. The announcement comes during Mozambican President Filipe Jacinto Nyusis visit in China. China and Mozambique have decided to raise the stat

发表于:2019-02-05 / 阅读(90) / 评论(0)

cctv9英语新闻2016年

a successful vote precursor to US-Sudan relationship

KHARTOUM, Jan. 5 (Xinhua) -- Chairman of the U.S. Senate Foreign Relations Committee John Kerry on Wednesday said that a successful referendum(公民投票权) in south Sudan would be the precursor（先驱,前导） to a stronger new relationship be

发表于:2019-02-05 / 阅读(67) / 评论(0)

英语新闻

商务礼节美语第188期:Calling Customer Service 客服热线(上)

Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(104) / 评论(0)

商务礼节美语

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a fine pass

absolute electromagnetic unit

acetyl esterase

action state

air traffic control specialist

Amenophis

ammonium molybdotellurate