单词：customer rate
单词：customer rate 相关文章
What is Your Recovery Rate ? By Graham Harris What is your recovery rate? How long does it take you to recover from actions and behaviors that upset you? Minutes? Hours? Days? Weeks? The longer it takes you to recover, the more influence that inciden
王强英语美文
[00:03.81]assemble :v.聚集，组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo
商务英语分类核心1000词汇
Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.
初级口语教程
Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and
纯正地道美语
[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5
每天一课英语口语365
[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权（I） [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue
金融英语
Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit
商务电话英语
This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step
商务电话英语
Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers
英语博客-北美风情
The Federal Reserve, the U.S. central bank, on Wednesday cut short-term interest rates in an effort to boost the slowing economy. VOA's Barry Wood reports it was the eighth cut in the overnight federal funds rate in the past year. United States Fede
VOA标准英语2008年（十月）
An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to
办公室英语口语
Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis
礼节美语
Exchange 换汇S: Salesclerk 售货职员 C: Customer 顾客情景对话 Dialogue对话1C: What's the exchange rate today? 今天的汇率是多少？ S: Six point nine Yuan equals one dollar. 6.9元换1美元。 C: Can you change Dollars to RMB? 你能
外贸服装口语
[00:02.55]第18单元 总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课 对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f
高中英语人教版高二
By Al Pessin Pentagon 29 May 2008 The U.S. Army reported Thursday that the suicide rate among its soldiers continued to rise last year, and is now nearly double the rate recorded before the invasion of Iraq. But they say last year's increase was not
VOA标准英语2008年（五月）
Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He
英语新闻
Customer: Excuse me , but can I draw on my account for payment of things I buy in China ? 顾客：劳驾，请问我能不能提取存款尝付我在中国买东西的费用？ Clerk: Certainly, sir.
实用英语
Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan
商务礼节美语
[00:00.00]What's the interest rate for the savings account? [00:01.93]储蓄存款的利率是多少？ [00:03.85]Interest is calculated at the rate of 0.8% per annum at present. [00:06.61]目前每年的利率是按０.８％计算的。 [00:09.36]Y
英语杂谈
WASHINGTON, Sept. 16 (Xinhua) -- U.S. poverty（贫困） rate climbed to 14.3 percent in 2009, the highest level since 1994, as households' incomes were squeezed by the deepest recession（衰退） since the 1930s and high unemployment（失业率 ）
英语新闻