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A Beautiful Trap英语话剧剧本 by Ms. Lu Ying-Hsiu? 盧盈秀 两位女大学生出去找兼职,却被欺骗。 Cast Gwen: Senior high school student Rita: Mom / Customer A Fanny: Waitress Ivy: Gwens friend David: Father / Customer B Willie: Bo

发表于:2018-11-29 / 阅读(311) / 评论(0) 分类 英文剧本

[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(351) / 评论(0) 分类 商务英语分类核心1000词汇

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(347) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(203) / 评论(0) 分类 纯正地道美语

[00:00.00] [00:00.00]1 Attending Customers [00:06.87]Good afternoon, may I help you? [00:08.86]Welcome to our shop. [00:10.50]Anything I can do far you ? [00:12.70]What kind would you like ? [00:14.39]A: Good afternoon, madam. [00:19.17]What can I do

发表于:2018-12-02 / 阅读(198) / 评论(0) 分类 每天一课英语口语365

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(238) / 评论(0) 分类 每天一课英语口语365

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(315) / 评论(0) 分类 金融英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(241) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(229) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(194) / 评论(0) 分类 英语博客-北美风情

Dialogue 5 (between customer and repairman) Laurance- How long do you think it'll take to fix it? Soony- Hard to tell. Sometimes we can find the problem right away and sometimes it may take an hour or

发表于:2018-12-10 / 阅读(254) / 评论(0) 分类 英语经典听力对话

[00:04.70]Lesson 37 [00:08.25]1.Dialogue [00:12.20]A shop assistant (SA) in a clothes shop is speaking to a customer (C). [00:18.68]Good morning.Can I help you? [00:22.83]Yes.I bought this blouse here last week, [00:27.79]but there seems to be someth

发表于:2018-12-13 / 阅读(293) / 评论(0) 分类 高中英语人教版高二

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(153) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(206) / 评论(0) 分类 礼节美语

Dialogue 5 GETTING SOMETHING FIXED (between customer and repairman) Laurance- How long do you think it'll take to fix it? Soony- Hard to tell. Sometimes we can find the problem right away and sometime

发表于:2018-12-27 / 阅读(250) / 评论(0) 分类 听力每日练习

[00:02.55]第18单元 总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课 对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(283) / 评论(0) 分类 高中英语人教版高二

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(271) / 评论(0) 分类 英语新闻

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(258) / 评论(0) 分类 商务礼节美语

Listen to the customer's complains to the foods and check the proper answers. 1.Excuse me. This chicken is undercooked. 2.Hmm... sir. Is the fish raw? 3.Sir, the steak is overcooked.lt's too hard to chew. 4.Excuse me, sir, this side of the bread is b

发表于:2019-02-17 / 阅读(169) / 评论(0) 分类 英语听力练习题

Operator: Pacific Bell. May I help you? Dave: Yes, I'd like to set up a telephone service, please. Operator: Do you presently have service? Dave: No, this is new. Operator: All right! I'll connect you with our customer service department. Please hold

发表于:2019-02-27 / 阅读(215) / 评论(0) 分类 英语对话对对碰
学英语单词
absorbent papers
add/drop multiplexers
air lift type agitator
almehs
antherigona (acritochaeta) puncata
apathy indifference
aquae foeniculi
arbitration in equality
authoritative leader
auxiliary telescope
aviation grease
B. & I.
beezy
bright-field imagery
bring something home to somebody
buttillary
bysterical hemianesthesia
carebaria
cathode ray
chirus
chromotype
circulation frequency of the word classification
citrates
codaless
come down to sth
compound grain structure
concomitant evidence
contemporaneous calcification line
Cupressns funebris Endl.
debtor account
dexterest
DNVT
dolly dancer
drainage boundary
eight-cylinders
elephant trunk spout
faced-lined
festivalists
free-run
fuguelike
gas-pressure meter
gTLDs
guggenheimer
instrument of punishment
into water
kavapyrones
laissez-aller
LUSL
Manetho
mercurialiss
mid-oceanic
MIPK
misano
mob out
musculi brachialis
nitracidium ion
non-prime
not clear
Ombredanne's mask
orange lead
parieto-
payroll slip
pedestal server
pepperworts
peroneal veins
piesmatid
positive conditioned connection
potecaries
Primula wilsonii
pulpalgia
radiosities
reap one's laurels
refrangibility
relimed
reserve shortcut keys
roentgenodiagnosis
roll - on roll - off
sawn face
self-repairing fault-tolerant system
session low
shanghai shih wu tao hs?eh hsiao
shot tongs
solvent petrol for rubber
soul-stirring
spessartine
spheroidizing of powder
starlite
tailings in floatation
the sands of time are running out
till planting
Treaty of Guadalupe Hidalgo
tryndall
tryptases
vitti
water cooled ignitron
water-mark
wayfarage
weak-tea
West Sumatra
Xuan paper
Yahwist