[贸易] 顾客流动交叉区

美语听力 English Café 442

Topics: American Presidents Woodrow Wilson; junction versus intersection versus interchange; proprietary versus patent; to bluff (ones) way into a secure area Words: income tax salary graduated antitrust market to merge to campaign league occupation

发表于:2018-11-30 / 阅读(131) / 评论(0)

美语听力 English Cafe

商务英语词汇客服：售后服务

[00:03.81]assemble :v.聚集，组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(179) / 评论(0)

商务英语分类核心1000词汇

A Difficult Customer

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(170) / 评论(0)

初级口语教程

纯正地道美语第1期(讲解篇):Difficult Customer

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(77) / 评论(0)

纯正地道美语

每天一课英语口语 UNIT 039-056

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(89) / 评论(0)

每天一课英语口语365

金融英语 chapter5

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权（I） [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(199) / 评论(0)

金融英语

BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(126) / 评论(0)

商务电话英语

BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(124) / 评论(0)

商务电话英语

英语博客-北美风情 245 Customer service

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(92) / 评论(0)

英语博客-北美风情

GETTING SOMETHING FIXED

Dialogue 5 (between customer and repairman) Laurance- How long do you think it'll take to fix it? Soony- Hard to tell. Sometimes we can find the problem right away and sometimes it may take an hour or

发表于:2018-12-10 / 阅读(101) / 评论(0)

英语经典听力对话

英文短篇故事（纽约）216 The School Job Interview

Clyde went for a job interview. The school was on 8th Avenue. He told the receptionist, I have a 3 o'clock interview with Jessica. She said, She'll be with you shortly. Clyde examined some books while he waited. They were ESL books called Interchange

发表于:2018-12-12 / 阅读(81) / 评论(0)

经济学人文艺系列

英语PK台第770期:词根词缀背单词(20)

一个英语单词可分为三部分：前缀（prefix）词根（root）后缀（suffix）。位于词根前面的部分就是前缀。前缀，可以改变单词的意思。 inter-表示在......之内 interchange = inter + change 在两者之间进行

发表于:2018-12-19 / 阅读(84) / 评论(0)

英语PK台

办公室英语口语第187:An angry customer 气愤的顾客

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(71) / 评论(0)

办公室英语口语

礼节美语 Business Etiquette 235-Calling-Customer-Service-I

Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(69) / 评论(0)

礼节美语

赖世雄英语新闻听力通第83期:公交车事故致通道封闭

Traffic entering Taipei along the Sun Yat Sen freeway will have a long wait. 沿着中山高速公路进人台北的交通要堵塞上好一段时间。 The Songqiang Interchange is closed due to a bus accident. 由于发生一场公交车事故，因此

发表于:2018-12-28 / 阅读(100) / 评论(0)

赖世雄英语新闻听力通

高中英语人教版高二下06

[00:02.55]第18单元总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(171) / 评论(0)

高中英语人教版高二

Any customer can get a 15,000-yuan insurance policy

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(101) / 评论(0)

英语新闻

有关物流的术语

有关物流的术语物品 article 物流 logistics 物流活动 logistics activity 物流作业 logistics operation 物流模数 logistics modulus 物流技术 logistics technology 物流成本 logistics cost 物流管理 logistics management 物流

发表于:2019-02-03 / 阅读(80) / 评论(0)

实用英语

商务礼节美语第188期:Calling Customer Service 客服热线(上)

Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(111) / 评论(0)

商务礼节美语

Lesson 39-2 Cooking 烹饪

Listen to the customer's complains to the foods and check the proper answers. 1.Excuse me. This chicken is undercooked. 2.Hmm... sir. Is the fish raw? 3.Sir, the steak is overcooked.lt's too hard to chew. 4.Excuse me, sir, this side of the bread is b

发表于:2019-02-17 / 阅读(73) / 评论(0)

英语听力练习题

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学英语单词

AAAN

absorption anisotropy

actias selene ningpoana

ahmadu

allons

anopheles patton

automatic coil winding