[化] 用户检查

商务英语词汇客服：售后服务

[00:03.81]assemble :v.聚集，组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(201) / 评论(0)

商务英语分类核心1000词汇

A Difficult Customer

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(204) / 评论(0)

初级口语教程

英语情景对话-Home Inspection(2)

A: Can you tell me the results of my home inspection? B: Before I answer that, I want to make sure that you know what I was looking for. Are you clear on what I was looking for? A: I never had a home inspection before. B: I inspect the home for probl

发表于:2018-12-02 / 阅读(109) / 评论(0)

英语情景对话-买房

英语情景对话-Home Inspection(3)

A: I came in to see how my home inspection went. B: First of all, I need to share what the purpose of a home inspection is. Do you understand what I was doing there? A: I had a home inspection before, but didnt really understand it. B: I help you spo

发表于:2018-12-02 / 阅读(80) / 评论(0)

英语情景对话-买房

纯正地道美语第1期(讲解篇):Difficult Customer

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(91) / 评论(0)

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金融英语 chapter5

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权（I） [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(217) / 评论(0)

金融英语

BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(145) / 评论(0)

商务电话英语

BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(147) / 评论(0)

商务电话英语

英语博客-北美风情 245 Customer service

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(112) / 评论(0)

英语博客-北美风情

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A: I heard that you finished my home inspection, and I was wondering how it went. B: First of all, we need to understand what I was looking for. Do you know what the purpose of an inspection is? A: I am not sure what a home inspection is all about. B

发表于:2018-12-16 / 阅读(99) / 评论(0)

英语情景对话-买房

办公室英语口语第187:An angry customer 气愤的顾客

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(85) / 评论(0)

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礼节美语 Business Etiquette 235-Calling-Customer-Service-I

Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(87) / 评论(0)

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法律英语：66 Store Security Part 2

by Michael W. Flynn First, a disclaimer: Although I am an attorney, the legal information in this podcast is not intended to be a substitute for seeking personalized legal advice from an attorney licensed to practice in your jurisdiction. Further, I

发表于:2018-12-30 / 阅读(64) / 评论(0)

法律英语 Legal Lad

商檢英語Commodity Inspection

（一） Shall we take up the question of inspection today? 今天咱们讨论商品检验问题吧。 The inspection of commodity is no easy job. 商检工作不是那么简单。 Mr. Black is talking with the Chinese importer about inspecting the

发表于:2019-01-08 / 阅读(100) / 评论(0)

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[00:02.55]第18单元总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(185) / 评论(0)

高中英语人教版高二

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Shall we take up the question of inspection today? 今天咱们讨论商品检验问题吧。 The inspection of commodity is no easy job. 商检工作不是那么简单。 Mr. Black is talking with th

发表于:2019-01-11 / 阅读(101) / 评论(0)

实用英语

Any customer can get a 15,000-yuan insurance policy

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(132) / 评论(0)

英语新闻

China to Start a Nationwide Inspection of Chemical Plants

In the wake of several serious chemical pollution incidents, China's Ministry of Environmental Protection says it will begin a nationwide inspection of all certified producers of dangerous chemicals of their pollution control measures. As Liu Yan rep

发表于:2019-01-19 / 阅读(107) / 评论(0)

世界各地新闻集锦

商品检验 Commodity Inspection

商品检验 Commodity Inspection （一） Shall we take up the question of inspection today? 今天咱们讨论商品检验问题吧。 The inspection of commodity is no easy job. 商检工作不是那么简单。 Mr. Black is talking with the Chin

发表于:2019-01-20 / 阅读(125) / 评论(0)

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商务礼节美语第188期:Calling Customer Service 客服热线(上)

Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(129) / 评论(0)

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