[经] 临时顾客

[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(294) / 评论(0) 分类 商务英语分类核心1000词汇

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(308) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(168) / 评论(0) 分类 纯正地道美语

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(201) / 评论(0) 分类 每天一课英语口语365

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(271) / 评论(0) 分类 金融英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(206) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(202) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(162) / 评论(0) 分类 英语博客-北美风情

[00:02.52]Friends and Friendship [00:06.44]Part Two [00:09.76]Listening-Centered Activities [00:14.15]Listening 1 [00:17.75]Exercise 1 [00:21.31]Identifying Pictures [00:25.16]Directions: [00:28.62]The following are the pictures of Steve, Susan, Jenn

发表于:2018-12-11 / 阅读(190) / 评论(0) 分类 新编大学英语听力浙大版

2.Today I’ve come shopping in Next fashion store in the high street and with me is Juli Right, the assistant store manager. Juli, tell me a bit about Next, what sort of customers do you get here? 3.

发表于:2018-12-12 / 阅读(131) / 评论(0) 分类 华尔街基础英语

[00:05.80]3.While you read We can work it out. [00:14.94]Getting a good job in Britain today is far from easy. [00:22.10]More and more young people are going to university, [00:27.38]so a degree has become the minimum qualification required, [00:32.8

发表于:2018-12-13 / 阅读(269) / 评论(0) 分类 创新英语教程第三册

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(130) / 评论(0) 分类 办公室英语口语

339. It has nothing to do with me. W: He got drunk in the bar yesterday. M: It has nothing to do with me. W: He got drunk because she didn't pay attention to him. M: Why is shy crying? W: I don't know. It has nothing to do with me. M: Is it that her

发表于:2018-12-25 / 阅读(148) / 评论(0) 分类 越说越地道英语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(137) / 评论(0) 分类 礼节美语

上次的节目我们讨论了写简历的技巧,那面试的时候要注意什么呢?今天我们就来讨论一下吧。 重点词汇: 1. interview 面试 2. punctual 准时的 3. casual 随意的 4. fancy 精致的 5. show off 炫耀 6. set

发表于:2018-12-26 / 阅读(142) / 评论(0) 分类 美国文化脱口秀

Casual Days 便服日 New Employee: I can't believe you wear jeans to the office! Are you trying to lose your job? 真想不到,你竟然穿着牛仔裤来上班了。你不想干了? HR Administrator: Of course not. I'm just observing casual day

发表于:2018-12-31 / 阅读(195) / 评论(0) 分类 新东方商务口语

[00:02.55]第18单元 总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课 对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(242) / 评论(0) 分类 高中英语人教版高二

Take it off follow me now let me in don't shut me out Don't tell me you love me if that's not how it really is Take it off follow me now let me in don't shut me out Don't tell me you love me if that's not how it really is Is it casual Or are you tryn

发表于:2019-01-11 / 阅读(163) / 评论(0) 分类 节奏布鲁斯

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(212) / 评论(0) 分类 英语新闻

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(205) / 评论(0) 分类 商务礼节美语
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Berry Ratio
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