顾客选择

Graduates' Best Choice: Back to College With the job market offering few opportunities for advancement, many in the workforce are going back to school, as a result applications to the nation’s gradu

发表于:2018-11-28 / 阅读(138) / 评论(0) 分类 疯狂英语2003年

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(156) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(73) / 评论(0) 分类 纯正地道美语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(120) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(115) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(81) / 评论(0) 分类 英语博客-北美风情

On Mondays we bring you our series: This I Believe. For thirty years, Catherine Royce of Dore Chester Massachusetts was a dancer. 3 years ago at the age of 55, she was diagnosed with ALS, Lou Gehrig's disease. She has developed her belief as she has

发表于:2018-12-17 / 阅读(146) / 评论(0) 分类 2006年NPR美国国家公共电台

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(66) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(65) / 评论(0) 分类 礼节美语

Bargaining讨价还价S: Salesclerk 售货职员 C: Customer 顾客情景对话 Dialogue对话1S: Hello, welcome! 您好!欢迎光临! C: OK, let me have a look first. 好的!让我看看。 S: Please take your time. 请慢慢看。 C: How much

发表于:2018-12-26 / 阅读(84) / 评论(0) 分类 外贸服装口语

One day, John was back home after work. He found that his wife was shaking their daughter who was only half a year old. She said

发表于:2019-01-03 / 阅读(193) / 评论(0) 分类 英汉幽默故事选读

Time now for business news. A key assumption behind the idea of creating private social security accounts is that people will make better choices with their money. It's generally assumed that consumers benefit when they have more options. Steve V. re

发表于:2019-01-06 / 阅读(177) / 评论(0) 分类 2005年NPR美国国家公共电台

When Is a Choice Not Really a Choice 选择 Now, the VOA Special English program WORDS AND THEIR STORIES. 现在是美国之音慢速英语词汇掌故节目。 Making choices is necessary, but not always easy. Many of our expressions tell about this

发表于:2019-01-12 / 阅读(97) / 评论(0) 分类 2014年VOA慢速英语(一)月

A: When you insured your car, what kind did you buy? B: I decided to buy from GEICO. A: What influenced your choice of companies? B: I looked at the customer satisfaction rating of the company. A: How did you figure out what services to buy? B: Every

发表于:2019-01-15 / 阅读(71) / 评论(0) 分类 英语情景对话-买车

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(95) / 评论(0) 分类 英语新闻

Michael is the kind of guy you love to hate. He is always in a good mood and always has something positive to say. When someone would ask him how he was doing, he would reply, If I were any better, I'd be twins! He was a natural motivator. If an empl

发表于:2019-02-07 / 阅读(79) / 评论(0) 分类 阅读空间

Life is full of choices 选择积极地生活 Michael is the kind of guy you love to hate. He is always in a good mood and always has something positive to say. When someone would ask him how he was doing, he would reply, If I were any better, I'd be

发表于:2019-02-07 / 阅读(78) / 评论(0) 分类 阅读空间

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(104) / 评论(0) 分类 商务礼节美语

unit 339 网上购物介绍 dialogue 英语情景对话 A:Today more and more families have personal computers. People have wider range of choice to communicate with the outside world. A:如今越来越多的家庭拥有个人电脑,人们与外部世

发表于:2019-02-15 / 阅读(225) / 评论(0) 分类 高频英语口语对话

Do you like to work with people? 你喜欢与人接触的工作吗? Yes,I love working with people. 是的,我喜欢与人接触。 When I worked in a boutique,I met and dealt with all kinds of people every day. 当我在时装店工作时,每天都

发表于:2019-02-27 / 阅读(145) / 评论(0) 分类 必背英文面试口语
学英语单词
4/3 breaker configuration
adequate gold and foreign exchange reserve
adynamic fever
Aletris megalantha
alternating-current winding
anianthus
anterior nare
anti-convection device
araucaria
aristarchuss
Arteria suprarenalis inferior
atoms-for-peace program
automorphic soil
axis of heart
azimuth change pulse
bend slider
blow nozzle
bridal wreath
calsil
cardholders
celothelium
clean-up demineralizer
clewlows
computes
Cyclohexylpropionic
D-control
daidzein
daimonistic
dense subalgebra
dihydroxydihydrobenzopyrenes
dorting
double dong
Dushanzi Formation
elliptone
escape literature
eupatene
faired contour balance
faulf-free
fineness maturity tester
fire response
flat covered steel belt for drive
flow strucure
froshes
gabbroid
game-winner
gansh
Gelendzhik
globulus
half-wheeling
hinze herpesvirus lymphoma
hyperphosphatase
identity moratorium
imparking
induced over-voltage
john hustons
kashi
killick hitch
Kinashi-yama
ladakh ra.
lambda parameter
Lemaire Channel
leptosporangium
lysergol
main valve stem
many a
marigny
martele
message queuing
monowheel chassis
Māsimpur
nabila
neuroactive steroids
Nicolaia elatior
no-foundation compressor
normal contact
normal sand
Nuria, Altipianicie de
oven-to-table
pavlovsk
penambo ra. (tama abu ra.)
plastic hardware
point of frog (nose of crossing)
prolabial
pyrexy
quilted surface
quinquinas
reboundeth
rickson
salesmanlike
scalar date
separate tank
series printer
start-stop tape drive
starting weight
stem fiber
strongly separated
tectaria impressa
triple-layer
unattributively
virtual machine control program
vital sign
whisky voice