标签:商旅酒店 相关文章
Unit 7 Emergency 处理客房突发事件 一, 经典对话: A:I have a bad stomack-ach, may be I had too much sea food. B:Shall I call a doctor for you? A:Yes,please do it and make it quick. B:By the way Sir, may I have your room number? A:Room 1879. B:I see
Unit 5 Room Service 客房送餐服务 2、经典对话 A:Good morning,room service.May I help you? B:I'd like to have a meal in my room. A:Certainly Sir. We offer two types of breakfast,American and Continental.Which one would you prefer? B:What does Continen
Unit 3 Reception 登记入住 经典对话 C=Front Office Clerk 前台服务员 G=Guest 顾客 C: Good afternoon. Welcome to XX hotel. May I help you? 下午好!欢迎光临XX酒店。能为您效劳吗? G: Yes, Id like check-in, please. 我要登记
Room Reservation 八.经典对话 --Good morning! Room reservations, may I help you? --Yes, I'd like to reserve a room. --Thank you, sir. For which date and how many person will there be in your party? --From April,16th to 20th. Just my wife and myself.
Unit 3. Cleaning the room 客户清理服务 2. 经典对话 Housekeeping, may I come in? Come on in ,please. Good evening, Ma'am. May I do your room now? Sure. Could you tidy up the bathroom first? I've just taken a bus, and it's quite a mess. Certainly Ma'a
投诉枕头套是脏的,浴缸也是脏的。 A: No pillow cases are stained and the bathtub is not clean. There ore no towels in the bathroom. 不好。枕头套是脏的,浴缸也是脏的。而且卫生间里也没有浴巾。 B: I'm terribly s
提供帮助 有什么需要帮忙的吗? A: Hongyun Restaurant. What can 1 do for you? 鸿运酒店。有什么需要帮忙的吗? B: Id like to make a reservation. 我要订个桌位。 同类问句: This is the Hongyun Restaurant May I h
自报家门 客房预订部 A:Room Reservations. Good afternoon. 客房预订部!下午好! B: I'd Iike to book a double room for Tuesday next week.我想预订一间下周二的双人房。 同类问句: Advance Reservations. Can I help you
介绍酒店设施 我们这儿有全套一流的餐厅和酒吧。 A: Could you tell me something about the facilities in your hotel? 你能给我介绍一下酒店的设施吗? B:Of course, sir. There's a fail range of top-class restaurants and
Unit 3 At the Cloakroom 一、经典对话 B=Bellman of Cloakroom 寄存处服务员 G=Guest 顾客 B:Good afternoon.Can I help you? 下午好,有什么能为您效劳吗? G:I`d like to leave this bag with you. 我想把这个袋子存在你这儿 B:Certainly sir.Is there anything val
三 经典对话 C=Clerk of Ticket Service Center 票务中心职员 G=Guest 客人 C:Good afternoon. What can I do for you ? 下午好,有什么能为你效劳吗? G:Is there any flight to Beijing on July ,4th ? 7月4日有飞往北京的班机吗? C:Let me see. Yes, there are two
G=Guest C=Clerk 一、经典对话 G:We're going to have a congress next Monday . I'd like to book some facilities and personnel for it. C:No problem . Sir. Here is the rate list . G:Thank you. C:Welcome,sir. Next Monday... that's July 2nd , isn't it? G:Y