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Lesson 39 New words and expressions: 1. operation While John Gilbert was in hospital, he asked his doctor to tell him whether his operation had been successful. He asked if Mr. Gilberts operation had been successful. The doctor is performing an opera
1. President Barack Obama laying out his plan Tuesday to close the detention center in Guantanamo bay. Obama said the prison is counterproductive and is used as propaganda to recruit terrorists. The proposal calls for transferring the remaining detai
UNIT 3 MEETING STRANGERS Lesson 5 Part ⅠWarming-up Exercises Lesson 5 Part Ⅰ Warming-up Exercises A . Sentence Structure Directions: Listen carefully. Draw a circle around the letter beside the
communication 通讯 1 on the phone 电话英语 call center 电话客服中心 Adam had a job at a call center during his college years. 亚当大学时代曾在某家电话客服中心工作过。 call waiting 电话插拨 The new office phones hav
Hi everyone, welcome again to Radio English on Sunday. This is Bruce,/ and this is Peter. / Today on page two hundred sixty eight, we begin unit thirty two: Professional Telephone Etiquette. / 礼貌 is very important, not only in day to day relation
Lesson 39:Am I all right? 我是否痊愈? First listen and then answer the question. 听录音,然后回答以下问题。 Why did Mr. Gilbert telephone Dr. Millington? While John Gilbert was in hospital, he asked his doctor to tell him whether h
Topics: The Jonestown Massacre; Square Dancing; perspective versus prospective versus prospect; scheme versus schema; heart condition Words: massacre to be affiliated with temple charismatic to owe (someone) (something) to be blackmailed commune to b
1. Which statement is NOT true about the apartment for rent? A. It includes a washer and a dryer. B. The apartment is partially furnished. C. The rent is over $900 a month. 2. What utilities are included in the rent? A. gas and water B. electricity a
Unit 17 How are you feeling? Vocabulary Task Answers/Script 1. A: What’s the matter? B: My stomach hurts. I have a bad stomachache. 2. A: How are you doing? B: I feel really great today. I’m final
MUSIC: Hanging on the Telephone/Blondie AA: I'm Avi Arditti with Rosanne Skirble, and this week on WORDMASTER: some tips on telephone etiquette. RS: One person you don't want to leave hanging on the phone is Nancy Friedman. She's been traveling the c
When youre helping a caller on the phone, unexpected things can happen. You might need to get some additional information from another source or have the caller to speak to someone else. Or, there may be some interference with the telephone connectio
Cache - Generally, a place to temporarily store something. Regarding computers and telecommunications, it is a place where data is temporarily stored during transmission. Call - This is a connection b
Voice MailTransferring Calls without Causing a Stir 语音邮件:便于查找 陈豪在北京的ABC美国公司工作,他在走廊里遇到了美国同事Amy。 (Office ambience) C: 碰到你可真是太好了,Amy。 A: It's nice to see you, to
This Business English Pod lesson is the second of a two-part series on telephone skills and dealing with customers on the phone. 这是2节商务播客中的第2节,将涉及一些打电话时的技巧和电话上处理客户的问题。 When youre
陈豪在北京的ABC美国公司工作,他的美国同事Amy来找他谈事儿。 (Office ambience) A:Hi Chen Hao, have you got a minute? C:Amy, 刚才你过来的时候,我正在电话上。 A:It's not polite to hang around when someone i
MUSIC: Hanging on the Telephone/BlondieAA: I'm Avi Arditti with Rosanne Skirble, and this week on WORDMASTER: some tips on telephone etiquette. RS: One person you don't want to leave hanging on the phone is Nancy Friedman. She's been traveling the co
[00:07.18]Listen and Share [00:10.34]Super power line 超级电线 [00:25.47]词汇扫描 [00:29.34]blackout ['bl?kaut] 断电 [00:32.81]ferry ['feri] 轮渡 [00:35.40]inquire [in'kwai?] 询问 [00:38.74]plug [pl?g] 塞入 [00:41.10]英文原文 [00:
Travel Agent: Freedom Travel. How may I help you? Caller: Yes, I'd like to make a flight reservation for the twenty-third of this month. Travel Agent: Okay. What is your destination? Caller: Well. I'm flying to Helsinki, Finland. Travel Agent: Okay.
V: Hey. I made you some tea. S: Oh, thanks. V: Wren called, to see how you and Melissa were. S: That was nice of him. V: It's a good thing your father didn't answer. He would have hung up.