单词：solbes
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This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step
商务电话英语
The World Community Grid is joining together individual personal computers to create massive processing power. The technology is helping reduce research time from years to months. Transcript of radio broadcast: 29 June 2008 This is the VOA Special E
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Paula Wolfson Two key Senate members predict more American soldiers will face military courts in the Iraqi prisoner abuse scandal. Senator Lindsey Graham says those who are responsible for the abuse w
VOA2004（上）--国际时事
1. soliloquy /səˈlɪləkwi:/ -- speech made to oneself when alone What an actor says in a soliloquy is heard by no one except the audience. 演员的独白只有观众听得到。 2. solitude /ˈsɔlitju:d/ -- condition of being alone; loneliness;
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Peter Heinlein The United States and Britain have presented the U.N. Security Council a draft resolution on Iraq, outlining the transfer of full sovereignty to an interim Iraqi government. The handove
VOA2004（上）--国际时事
By Mil Arcega Washington, D.C. 23 August 2006 watch Diesel report Drivers looking for alternatives to high gasoline prices are increasingly turning their attention to hybrids and so-called smart cars. But as VOA's Mil Arcega reports some are taking
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VOA标准英语2008年（一月）
Top-level talks between Thailand and Cambodia have failed to resolve a dispute over who owns an ancient temple. The talks were called after Thai soldiers entered Cambodia and troops from both countries gathered along the disputed border. Liam Cochra
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VOA标准英语2010年(五)月
One of the most popular books in the United States right now is by an author who has been dead for a century. The Autobiography of Mark Twain is the first of three volumes which make up writer Samuel Clemens' final work. On hold for 100 years This is
VOA标准英语2010年(十二)月
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By Phuong Tran Dakar 13 April 2007 A change in U.S. visa policy is giving citizens in the West African nation of Burkina Faso a chance to make more frequent trips to the United States. Businessmen and others who travel often to the United States can
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2007年VOA标准英语（九月）
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