单词:plastomer
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Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and
In a recent Business English Podcast (BEP 22), we looked at how to deal with technical problems when speaking on the telephone in English. Today, were going to talk how to deal with problems with the caller, which are of course much harder to handle!
Simon got a monthly bill that he didnt like. His Internet service provider, Wink, automatically withdrew $15 from his checking account each month. This was called direct payment. It made things simpler for him because it meant one less check to write
Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers
DOUG JOHNSON: Im Doug Johnson. FAITH LAPIDUS: And Im Faith Lapidus with EXPLORATIONS in VOA Special English. Mars Day at the Smithsonian Air and Space Museum in Washington is a celebration of our solar systems most famous planet. The event, on July s
A blog devoted to Michelle Obama's fashion sense has inspired a book. The woman behind both says there hasn't been a first lady in more than 40 years who has attracted this much attention for what she wears. Susan Logue | Washington 27 November 2009
Todd: So, Shifani, you are an expert in urban planning, and more specifically, in transport. What do you envision in the future, let's say, in fifty years from now? Shifani: Fifty years from now is quite a long time to project, but future cities woul
By Mignon Fogarty I decided to write about comma splices because my friend Scott Sigler has a book coming out this week, Ancestor, published by Crown. Over three years ago, when he was publishing an earlier version of the book with a smaller publishe
Grammar Girl here. Today's topic is how a verb and an adverb messed up the inauguration. I took a break from work Tuesday to watch Barack Obama's inauguration, and like millions of other people, I saw a bit of confusion between Chief Justice John Rob
by Mignon Fogarty Today, I'm gonna get crazy. I said that if people wrote reviews at iTunes, I would split infinitives, and you wrote a lot of reviews. So, to say thank you, I'm going to purposefully split as many infinitives as I can! My secret, tho
By Noel King Kigali 08 September 2007 Humanitarian aid groups are sounding the alarm as fighting in the eastern Democratic Republic of Congo forces tens of thousands of civilians from their homes in North Kivu Province. Noel King has more in this rep
FAITH LAPIDUS: Im Faith Lapidus. STEVE EMBER: And Im Steve Ember with PEOPLE IN AMERICA in VOA Special English. Today we remember six interesting people who died in the past year. FAITH LAPIDUS: We start with Elizabeth Edwards. She was the wife of fo
Split Tribal Allegiances Deepen Yemen's Crisis As battles in Yemen raged Thursday, the deadly fighting in the streets of the capital between forces loyal to President Ali Abdullah Saleh and members his own tribe highlights some deeply personal faultl
Todd: So, Shifani, you are an expert in urban planning, and more specifically, in transport. What do you envision in the future, let's say, in fifty years from now? Shifani: Fifty years from now is quite a long time to project, but future cities woul
GWEN IFILL: Congress is on the verge of finally approving a rewrite of the education law known as No Child Left Behind. The Senate is expected to pass it easily tomorrow. The House did so last week, and the president is expected to sign it. It will g
Spain's acting interior minister says the suspected ringleader behind the March 11 train bombings in Madrid killed himself as police closed in on him. He and others who blew themselves up were prepari
-Every year from July 6 through 14, hundreds of thousands of revelers, dancing to traditional pipe bands, pack into the center of Pamplona to kick off Spain's most famous bull-running fiesta in honor of the Navarre capital's patron saint, San Fermin.
A blonde was being interviewed by the Chief of Police for an opening in the local Police Department. The chief said that before I hire you I have to ask a few questions. Chief: First how much is 1 and 1. Blonde ElevenChief: Well I guess I will accept
By Lisa Schlein Geneva 06 August 2007 The World Health Organization says all countries, with the exception of Indonesia, are sharing their avian influenza viruses. WHO says the failure to share virus samples could retard the development of an effecti