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A: There's a problem with my credit card. B: Tell me what the problem is. A: A charge came up on my bill that I didn't make. B: What was the charge for? A: The charge was for a $350 purse, but I did not buy it. B: Are you sure that you didn't make th

日常生活英语-Reporting a Problem(2)

A: I need to get my internet fixed. B: What's the problem with your internet? A: It won't connect. B: How long has this been happening? A: This problem has been happening for a few days now. B: The internet doesn't come up at all? A: It just won't co

日常生活英语-Disputing a Charge(3)

A: There is something wrong with my credit card. B: What's the problem? A: There is a charge on here that I never made. B: What charge was made? A: It was a charge for a $350 purse that I never bought. B: You didn't make this purchase? A: I think I w

新东方商务口语[24]:兑换外币 Changing Money

2. 兑换外币 Changing Money Mr. Lee: I would like to exchange Chinese money into German currency please. 我想把人民币兑换成德国马克。 Teller: Certainly. How much will you be exchanging today? 可以。您想换多少钱？ Mr. Lee: H

英语听力训练连载 listen 5

Dialogue 5 GETTING SOMETHING FIXED (between customer and repairman) Laurance- How long do you think it'll take to fix it? Soony- Hard to tell. Sometimes we can find the problem right away and sometime

GETTING SOMETHING FIXED

Dialogue 5 (between customer and repairman) Laurance- How long do you think it'll take to fix it? Soony- Hard to tell. Sometimes we can find the problem right away and sometimes it may take an hour or

地道英语对话：Explaining the Problem to the Plumber(1)

A: Thank you for coming. B: Youre welcome. Whats the problem? A: I have a leaky pipe. B: Where exactly is the pipe? A: The pipe is behind a wall in my bathroom. B: How long has the pipe been leaking? A: It began leaking a couple of days ago. B: I mus

新英语交谈译注版 unit9_conbersation2_new

[00:03.68]CONVERSATION 2 [00:08.72]COULD YOU CHANGE MY ROOM? [00:12.98]Guest: Excuse me. [00:17.35]Clerk: Yes? What can I do for you? [00:21.71]Guest: I just checked in, and there's a problem with my room. [00:27.38]Clerk: And what is the problem? [0

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Dialogue 5 GETTING SOMETHING FIXED (between customer and repairman) Laurance- How long do you think it'll take to fix it? Soony- Hard to tell. Sometimes we can find the problem right away and sometime

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Do you think you could wait for me once we get there? 我们到那里之后，你可以等我吗？ That's no problem. 没有问题。 Is there much of a charge for waiting? 停车等候收费多吗？ No, it's not much. Take your time. 不多。您不

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Jake and Larry are brothers. They used to be friends. They used to talk to each other. But now they arent friends. Now they dont talk to each other. They have a problem. The problem is money. Jake had borrowed $500 from Larry. Larry had lent $500 to

商务英语：用科技工作

Feifei: Hello and welcome to another episode of 6 Minute English with me Feifei. Neil: And me Neil. Feifei: How are you Neil and what have you been up to? Neil: Im annoyed - I was doing all this work on the script for this programme on my smartphone

客户投诉

Feifei: Hello! Im Feifei and this is 6 Minute English, with me is Neil. How are you Neil? Neil: Ah tell you what, Im going to write a very strong letter to the train company - it took 4 hours to get to work today. Feifei: I know, it took me ages yest

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A: You owe $36.78. B: Heres my VISA card. A: Im sorry, but your card isnt working. B: Whats the problem? A: The machine says your card was declined. B: It was? A: Do you have another card? B: Thats my only one. A: Maybe you can just pay in cash? B: N

地道英语对话：Explaining the Problem to the Plumber(2)

A: Thank you for coming so quickly. B: No problem. Whats wrong? A: A pipe in my apartment is leaking. B: Where is the pipe? A: The pipe is in my bathroom. B: Can you tell me how long the pipe has been leaking? A: The pipe has been leaking for a coupl

客服人员应该如何保持冷静

The caller was enraged long before Beverly Smith was asked to pick up the phone. He had already yelled at her boss for an hour. But staying calm in the face of other people's anger is routine business for Ms. Smith, who takes outpatient calls at a Sa

美国习惯用语: Lesson 272 No problem

有些词汇美国人每天都要讲，而且还可能要讲上无数遍。他们在办公室里用，在饭馆里，商店里以及其他任何场合都用这些词汇。所以有的人认为它们都成了老调，听都听腻味了。今天我们要

江苏一餐厅收取1元钱"空气净化费"

A restaurant in eastern China has been caught charging customers an air cleaning fee on top of their food bills. 中国东部的一家餐厅被物价局警示，原因竟然是在他们的结账单上有一项是收取顾客的空气净化费。 Dine

学会7个例句成老鸟

Here are a few career-damaging statements to avoid. 下面有些可能对职业造成损害的话语要记得避免。 1. At 8 a.m. Monday morning, walking into the office 1. 周一早上8点，走进办公室 Dont say: Before you settle in, I need t

【租住公寓】跟水管工说明问题-Explaining the Problem to the Plumber

A: Thank you for coming. B: You're welcome. What's the problem? A: I have a leaky pipe. B: Where exactly is the pipe? A: The pipe is behind a wall in my bathroom. B: How long has the pipe been leaking? A: It began leaking a couple of days ago. B: I m