日常生活英语-Calling Credit Card Company(1)

A: I'm calling today about a bill that I never received. B: Can you tell me which credit card it was for? A: It was for my Master Card. B: You should've gotten that bill two weeks ago. A: I haven't got it in the mail yet. B: The computer is showing t

日常生活英语-Making Requests to the Hairdresser(1)

A: I want to try something different today. B: What do you mean? A: I want a different hair style. B: What style do you want? A: Can you make my hair short? B: Exactly how short do you want it? A: Make it a few inches long. B: Are you sure you want m

日常生活英语-Calling Credit Card Company(2)

A: I haven't received my credit card bill yet. B: Which credit card are you speaking of? A: My Master Card. B: We sent that bill out a couple of weeks ago. A: I never got it. B: Your bill was mailed already. A: What am I going to do since I haven't r

日常生活英语-Service Interrupted(1)

A: Hello, I am calling about my cable service. B: What's the problem? A: For the past week my cable hasn't been working. B: I apologize, but the cable has been down lately. A: Do you know when it is going to start working again? B: Give it a couple d

日常生活英语-Reporting a Problem(3)

A: Can you send someone to fix my internet? B: Are you having a problem with it? A: My internet is having problems connecting. B: Can you tell me how long your internet has been messing up? A: I've been having this problem for the last few days. B: W

日常生活英语-Ordering Cable Services(2)

A: I want to get some cable. B: Do you know what package you want to get? A: What packages do you have? B: We have movie channel packages. A: What else have you got? B: You can get the sports package. A: Is there a package with basic and movie channe

日常生活英语-Calling Credit Card Company(3)

A: I was inquiring about a bill that I never got. B: Which credit card was the bill for? A: The bill was for my Master Card. B: That bill should have been mailed about two weeks ago. A: It never came in the mail. B: My computer shows that it has alre

日常生活英语-Installing High Speed Internet(3)

A: When can I get high speed internet installed? B: You're going to have to make an appointment. A: Can I make one right now? B: When would you like the installation to be done? A: I'm off this Friday. B: The only time we can come on Friday is at 3:0

日常生活英语-Making Requests to the Hairdresser(2)

A: Let's do something different today. B: Like how? A: I would like you to give me a different hair style. B: What did you have in mind? A: Give me a short haircut. B: Do you know how short you want your hair to be? A: I want you to cut it to a few i

日常生活英语-Have a Haircut(3)

A: How are you? B: I'm fine. How can I help you? A: I need to get a haircut, so can I schedule an appointment? B: What day would you like to make the appointment? A: I was thinking Saturday. B: All right. Let me check to see if we have any openings t

日常生活英语-Disputing a Charge(3)

A: There is something wrong with my credit card. B: What's the problem? A: There is a charge on here that I never made. B: What charge was made? A: It was a charge for a $350 purse that I never bought. B: You didn't make this purchase? A: I think I w

日常生活英语-Disputing a Charge(2)

A: I have a problem with my credit card. B: What's wrong with it? A: There is a charge on my card that I didn't make. B: Can you tell me what the charge was? A: It's for a purse that cost $350. B: Are you positive that you didn't buy the purse? A: I

日常生活英语-Service Interrupted(3)

A: I have a problem with my cable. B: What about it? A: My cable has been out for the past week or so. B: The cable is down right now. I am very sorry. A: When will it be working again? B: It should be back on in the next couple of days. A: Do I stil

日常生活英语-Service Interrupted(2)

A: I have a question about my cable. B: What do you need? A: I haven't been able to watch my cable for the past week. B: Right now the cable isn't working. A: Could you tell me when it will be back on? B: The cable should be running again in a couple

日常生活英语-Making Requests to the Hairdresser(3)

A: I really want to switch things up. B: What were you thinking? A: I think I want to try a new style. B: What would you like me to do? A: I want you to cut my hair shorter. B: How short? A: I want my hair to be only a few inches long. B: Do you real

日常生活英语-Complaining to the Hairdresser(1)

A: You're spending a very long time on my hair. B: I'm almost done. A: I needed you to be finished an hour ago. B: I'm all done now. A: Are you sure you're finished? B: I don't understand. A: You did a horrible job on my hair. B: What's wrong with it

日常生活英语-A Computer Problem(2)

A: My computer isn't working. B: Tell me what the problem is. A: I'm trying to turn it on, but it won't work. B: Try checking the connections. A: Which ones are you referring to? B: The cords that you see behind your CPU that plug into an outlet. A:

日常生活英语-Paying the Hairdresser(1)

A: Are you almost finished with my hair? B: I'm almost finished. A: How much longer is it going to be? B: I'm done now. Do you like it? A: I absolutely love it. B: You really like it? A: Yes, I truly do. B: I'm glad you like it. A: How much do I owe

日常生活英语-A Computer Problem(3)

A: Something's wrong with my computer. B: What's the problem? A: My computer won't turn on. B: Did you see if all the connections are right? A: I'm not sure I understand what you mean. B: The connections between your CPU and your outlet. A: Is that w

日常生活英语-Installing High Speed Internet(2)

A: I would like high speed internet installed in my house. B: You have to make an appointment before we can come out and install it. A: I'd like to make an appointment right now. B: What day are you available? A: I would like to have it done this Fri