单词:dealing-only service
单词:dealing-only service 相关文章
Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit
This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step
022 banks Words Borrow lend mortgage load interest deposit withdraw overdraft overdrawn Cash point/ATM cheque/checkl currency exchange rate convert transaction bank clerk Phrases Cash a cheque Open an account Exchange currency Conduct a transaction
This is AP News Minute. The National Weather Service says Oklahoma is dealing with its most dangerous wildfire conditions in at least a decade. Heat, wind and low humidity are all fueling massive fires. A federal judge says she may appoint a neutral
A prestigious Chinese university has recently released a report, assessing the public service capacity of 19 municipal governments across China. The government of southern China's Guangzhou city ranks top of the list. The result has aroused controver
Chapter 17 Negotiations Staff Who to Bring 谈判成员的筛选 Dialog 1 Disk 3-10 The first dialog shows a well-prepared woman, Lilly, at a sales meeting selling computer sound cards. She's up against a team, led by Hank representing the buyer. This is t
A: Good afternoon, welcome to IBJ. How can I be of service? 下午好,欢迎光临IBJ银行。我能如何为您效劳? B: I'd like to talk to somebody about the Group Account Deposit Service. 我想和有关的人谈谈集团账户存款业务。
Dialogue 1: (Xiao Gao has returned to the store where he bought his phone, he hassome complaints about the customer service) (小高又回到他买手机的那个店,他想要投诉一个店员的服务态度) Jingjing: Yes, how can I help you?
By Sonja Pace London 05 April 2007 The 15 British sailors and marines detained in Iran for nearly two weeks have arrived home in Britain. VOA's Sonja Pace reports from London, Prime Minister Tony Blair welcomed their return, but says no deals were ma
By Efam Dovi Accra 29 July 2006 Health officials from six African countries meeting in Accra have resolved to work together to improve health screening during pregnancy to control and prevent the spread of malaria and transmission of HIV from mother
Poachers Kill Elephant Family in Kenya A manhunt has been underway since the weekend in Kenya for a gang of poachers that killed a family of elephants. The Wildlife Service says 12 of the animals were slaughtered. Poaching is on the rise across Afric
New York City's Post-Sandy Cleanup Crawling In the aftermath of superstorm Sandy, New York city is dealing with water in tunnels, electrical conduits, and in the basements of major financial institutions. On Tuesday, the Brooklyn Bridge was covered w
ARI SHAPIRO, HOST: Nearly 7,000 service members have lost their lives since the U.S. went to war in 2001, first in Afghanistan, then in Iraq and other countries. Every death is followed by an elaborate choreographed ritual that requires a very human
Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit
Local authorities in Xinjiang's regional capital, Urumqi, are working to help turn the city into a major transportation hub along the Belt and Road. At the service hub for China Railway Express in Urumqi, a cargo train loaded with construction materi
By Gilbert da Costa Abuja 17 November 2006 Military personnel in Nigeria are getting free HIV/AIDS treatment under an initiative funded by the U.S. government. Authorities are hoping service personnel will now be encouraged to take voluntary HIV tes
The caller was enraged long before Beverly Smith was asked to pick up the phone. He had already yelled at her boss for an hour. But staying calm in the face of other people's anger is routine business for Ms. Smith, who takes outpatient calls at a Sa
Key Sentences(重点句子) 114.Excuse me.Have you any laundry? 对不起,请问有没有要洗的衣服? 115.The laundry man is here to collect it. 洗衣房服务员来这儿收要洗的衣服了。 116.If you have any,please
雅思高分作文:投诉的方式 When people need to complain about a product or poor service, some prefer to complain in writing and others prefer to complain in person. Which way do you prefer? Use specific reasons and examples to support your