CNN 2010-02-28

You can expect to have more money stay in your own pocket. That's the point of all of these credit card new rules, and finally, they are here as of today. This is what the benefits should be for you. The design of it -- no rate heights on existing ba

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This is the VOA Special English Economics Report. Buy now, pay later. Credit cards give people that choice. Those billions of small pieces of plastic in use all over the world make it easy to buy things. But people who use credit cards irresponsibly

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[00:00.00]I wonder if I can draw on my account in order to pay for things I buy in Beijing. [00:02.54]我想知道我是否能提款来支付北京购物的费用。 [00:05.08]May I draw money with the credit card here? [00:06.80]我可以用这份信用

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We hope that all of our customers are satisfied ones. Indeed, a basic goal in business is to keep customers happy and coming back. But we cant please all of the people all of the time. Angry callers are often upset because they dont understand why so

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Weve all dealt with angry people before. But dealing with an angry person on the phone, in a business setting, can be tricky. Sometimes you dont know the person, so his or her situation may be completely new to you. You cant see the person, so you ca

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Danny: Are you sure we should start accepting credit cards from our customers? Weve always been a cash-only business. Katy: I think we need to for the convenience of our customers. It wont be as big a nuisance as you think, with this new cash registe

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