[网络] 客户咨询；客户询价；客户需求

商务英语词汇客服：售后服务

[00:03.81]assemble :v.聚集，组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(222) / 评论(0)

商务英语分类核心1000词汇

A Difficult Customer

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(226) / 评论(0)

初级口语教程

纯正地道美语第1期(讲解篇):Difficult Customer

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(106) / 评论(0)

纯正地道美语

金融英语 chapter5

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权（I） [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(227) / 评论(0)

金融英语

BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(157) / 评论(0)

商务电话英语

BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(161) / 评论(0)

商务电话英语

英语博客-北美风情 245 Customer service

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(125) / 评论(0)

英语博客-北美风情

在超市里

（结束篇） Amber goes to a department store to buy some empty videotape cartridges. She has become enthralled by a TV program called 'Cops', and is recording every episode. She also wants to chec

发表于:2018-12-08 / 阅读(100) / 评论(0)

英语抢先学

办公室英语口语第187:An angry customer 气愤的顾客

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(94) / 评论(0)

办公室英语口语

礼节美语 Business Etiquette 235-Calling-Customer-Service-I

Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(101) / 评论(0)

礼节美语

BEP161 Dealing with Customers on the Phone (Part 1)

This is the first in a two-part Business English Pod lesson on dealing with telephone inquiries. Its natural to feel a little nervous when answering questions on the phone, especially when youre using a different language. You cant see the other pers

发表于:2018-12-31 / 阅读(178) / 评论(0)

商务电话英语

新东方商务口语[29]:Inquiry 查询

Inquiry 查询 Brian:Is this the Law Firm of A B ? 请问是AB律师事物所吗 ? Operator:Yes,sir.how can I help you ? 是的,先生.您找谁? Brian:I need to speak to an attorney regarding filing corporate govemance. 我要找一位专长报告上市

发表于:2018-12-31 / 阅读(155) / 评论(0)

新东方商务口语

搞砸了？四步教你轻松做好危机处理

Screwing up is part of life. Even great geniuses make mistakes. When you do screw up, however, what's important isn't the screwup (that's history) but what you do afterward. Here's a step-by-step approach: 生活中总有时候我们会把事情搞砸，

发表于:2019-01-08 / 阅读(88) / 评论(0)

求职英语

询盘 Inquiry

询盘 Inquiry （一） Heavy enquiries witness the quality of our products. 大量询盘证明我们产品质量过硬。 As soon as the price picks up, enquiries will revive. 一旦价格回升，询盘将恢复活跃。 Enquiries for carpets are

发表于:2019-01-11 / 阅读(141) / 评论(0)

实用英语

VOA常速英语2008年-Chad Creates Inquiry into Rebel Attack

By Naomi Schwarz Dakar 03 March 2008 Chad's government has created an official inquiry to look into the events surrounding a rebel attack on Chad's capital, N'Djamena, a month ago. But human rights activists say the inquiry will not be independent. F

发表于:2019-01-11 / 阅读(116) / 评论(0)

VOA标准英语2008年（三月）

原汁原味商务英语播客第54课:电话上处理问题(上)

This is the first in a two-part Business English Pod lesson on dealing with telephone inquiries. 这是2节商务播客中的第1节，将涉及电话上处理客户的问题。 Its natural to feel a little nervous when answering questions on the pho

发表于:2019-01-18 / 阅读(100) / 评论(0)

原汁原味商务英语播客

Any customer can get a 15,000-yuan insurance policy

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(148) / 评论(0)

英语新闻

IOC asks for further inquiry into badminton match-throwing scandal

LONDON, Aug. 2 (Xinhua) -- The investigation into the match-throwing scandal in Olympic badminton competition is not over yet. The International Olympic Committee (IOC) has asked for further inquiry to know if coaches and team officials were involved

发表于:2019-02-04 / 阅读(141) / 评论(0)

英语新闻

询盘（Inquiry）-外贸常用英语系列

1. What is it in particular you're interested in? 你对哪些产品感兴趣？ 2. I'm interested in your bicycles. 我对你们的自行车感兴趣。 3. I think they will find a ready market in Malaysia. 我觉得它们在马来西亚会很有销路

发表于:2019-02-11 / 阅读(120) / 评论(0)

实用英语

商务礼节美语第188期:Calling Customer Service 客服热线(上)

Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(142) / 评论(0)

商务礼节美语

最新学习文章

热门学习文章

热门标签

英语听力 VOA标准英语 VOA 英语歌曲口语听力提高听力材料听力教程英语学习 NPR 英语口语 VOA慢速英语美国国家电台儿童英语 VOA英语小学英语 cnn VOA常速英语标准英语英文歌曲听电影学英语英语单词英文电影慢速英语 CRI 美联社新闻美国有线新闻加州分级澳洲新闻流行歌曲常速英语 ABC新闻快递疯狂英语英语读物听力棚车少年经济学人英语词汇商务英语 VOA双语新闻 BBC 中国电台大学英语 Treasures 加州语文 BBC英语英语听力网站 VOA英语教学词汇万花筒 SSS VOA英语听力 AP 新概念分级英语英语广播听力精选英语播客英文绘本 TED演讲赖世雄英语MP3 CCTV9英语新闻 lesson 英语新闻初中英语学英语英语语法历史上的今天英文广播剧英语游戏原版英语小说英语有声读物书虫英语牛津英语读物访谈录新闻一分钟考研英语英语每日在线听新闻 Us 新概念英语地道英语单词第二册自然百科高中英语 sports 实用英语 MP3听力辛沛沛 ESL英语第一册英语每日一句 unit 新东方 GRE 每日一词 BBC听力

学英语单词

biserial symmetrical gill filter

Brass Screws