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A Difficult Customer

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(171) / 评论(0)

初级口语教程

纯正地道美语第1期(讲解篇):Difficult Customer

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(79) / 评论(0)

纯正地道美语

[单词解析速记].JV447.(Yoke.and.Vapid)

Sorry,there is not text temporarily, Please help tingroom to look for it! 如果您能找到更好的听力原文，请发贴到听力原文收集区，您将会获得10到30积分的奖励! Thank you！

发表于:2018-12-04 / 阅读(95) / 评论(0)

单词解析速记

BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(128) / 评论(0)

商务电话英语

BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(127) / 评论(0)

商务电话英语

英语博客-北美风情 245 Customer service

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(93) / 评论(0)

英语博客-北美风情

常春藤解析英语【62】Five Minutes to Midnight

Five Minutes to Midnight 滴！答！滴！毁灭倒数计时 by Kevin Lustig The University of Chicago publishes the Bulletin of the Atomic Scientists, a magazine about topics related to nuclear technology. On the cover of every issue of the magazin

发表于:2018-12-08 / 阅读(85) / 评论(0)

常春藤解析英语

It's Not Easy Being a Kid!

It's Not Easy Being a Kid!－儿童英语故事三

发表于:2018-12-14 / 阅读(110) / 评论(0)

儿童英语故事三

办公室英语口语第187:An angry customer 气愤的顾客

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(71) / 评论(0)

办公室英语口语

礼节美语 Business Etiquette 235-Calling-Customer-Service-I

Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(70) / 评论(0)

礼节美语

【一起闲话英语】去取身份证—Getting an ID card

Transcript: Admin worker: International Student ID card? Student: Yes, thats right. Admin worker: Have you got the form? Student: Yes, here it is. Admin worker: OK, lets see. Name Ahmed, surname Saeed, age 14, address ... (pause) ... oh, whats your a

发表于:2018-12-28 / 阅读(96) / 评论(0)

一起闲话英语-English Chitchat

[单词解析速记].JV517.(Vivid.and.Inane)

发表于:2018-12-30 / 阅读(78) / 评论(0)

单词解析速记

[单词解析速记].JV542.(Penchant.and.Intrepid)

发表于:2018-12-30 / 阅读(129) / 评论(0)

单词解析速记

英语新词:这些id后缀单词你理解对了么?

英语新词:这些id后缀单词你理解对了么? afraid adj. 害怕的；恐怕；担心的。 devoid adj. 缺乏的；全无的。 flaccid adj. [医] 弛缓的；软弱的；无活力的。 florid adj. 绚丽的；气色好的。 fluid adj. 流动

发表于:2019-01-18 / 阅读(104) / 评论(0)

英文语法词汇

Any customer can get a 15,000-yuan insurance policy

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(103) / 评论(0)

英语新闻

英语语法：42 Did I Tweet or Did I Twitter?

Grammar Girl here. Today I have exciting language news from the new 2009 AP Stylebook. Last week the Associated Press released the updated 2009 edition of its famous AP Stylebook. This is the language rule book used by all the journalists in the Asso

发表于:2019-01-22 / 阅读(79) / 评论(0)

英语语法 Grammar Girl

the Perseid meteor shower

77 流星雨成因探索 Date=8-2-01 Ttle=science report - the Perseid meteor shower Bline=Mario Ritter （Start at 59

发表于:2019-01-30 / 阅读(98) / 评论(0)

科技之光

A Midshipman

One of my fellow midshipmen at the U. S. Naval Academy was performing poorly in class and reported to his company officer for counseling., Your marks are deplorable! the officer scolded. Is there a problem-that has kept you from studies?No, sir, the

发表于:2019-02-03 / 阅读(108) / 评论(0)

趣味英语

China's new Internet ID policy triggers online discussion

BEIJING, Jan. 3 (Xinhua) -- A policy that requires users to use their real names when registering for Internet access has triggered heated discussion, with some for and some against it. On Dec. 28, China's top legislature passed rules on protecting o

发表于:2019-02-08 / 阅读(144) / 评论(0)

英语新闻

商务礼节美语第188期:Calling Customer Service 客服热线(上)

Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(112) / 评论(0)

商务礼节美语

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学英语单词

antirecipocal circuit

arteriae mediastinales ventrales