[网络] 客户访谈;客户回访管理;客户访问

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(233) / 评论(0) 分类 初级口语教程

[00:00.00]Applying for a job by Phone [00:04.52]电话求职 [00:09.04]I Call for Inquiry [00:12.29]一、电话查询 [00:15.54]Model Sentences [00:17.04]典型例句 [00:18.55]I was wondering if you are hiring at this time. [00:21.04]我想知道你们

发表于:2018-12-05 / 阅读(138) / 评论(0) 分类 求职英语

[00:00.00]VI Education Status 3 [00:02.17]六、教育状况(3) [00:04.34]Model Sentences [00:05.49]典型例句 [00:06.64]What kind of activities were you involved in? [00:08.63]你曾经参加过哪些课外活动? [00:10.63]Were you in a lea

发表于:2018-12-05 / 阅读(211) / 评论(0) 分类 求职英语

[00:00.00]XIII Abilities [00:02.42]十三、个人能力 [00:04.83]Model Sentences [00:06.23]典型例句 [00:07.63]What is your greatest strength? [00:10.48]你的最大长处是什么? [00:13.32]Have you any experience with a computer? [00:15.27]你

发表于:2018-12-05 / 阅读(184) / 评论(0) 分类 求职英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(160) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(165) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(128) / 评论(0) 分类 英语博客-北美风情

Carrie: How did the job interview go? Jock : It went very well. Thanks. Carrie: What's the name of the company? Jock : Chunghwa Computers. Carrie: I've heard it has a good reputation. Jock : That's why I applied for a job there. 工作面试 卡丽:面

发表于:2018-12-08 / 阅读(625) / 评论(0) 分类 赖世雄初级美国英语

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(101) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(105) / 评论(0) 分类 礼节美语

1. What is one service NOT included in the special price at the beauty salon? A. a hair wash B. a manicure, or nail trim C. a massage 2. What does the customer do for a living? A. He's an attorney. B. He works in the health care industry. C. He's emp

发表于:2018-12-28 / 阅读(100) / 评论(0) 分类 听英文对话做选择

Youve already heard our interview with Harp, now heres the interview with Maura! How much do you know about Maura already? Do you know which countries she visited when she travelled around Europe? Do you know in which country she taught English? Set

发表于:2019-01-01 / 阅读(102) / 评论(0) 分类 英语博客-北美风情

An interview 面试 I had an interview today 今天我有面试 I set the alarm for fear that I would get up late. 为了怕睡太晚,我设定了闹钟 I arrived at company very early for making a first impression. 我很早就抵达那家公司,以

发表于:2019-01-02 / 阅读(100) / 评论(0) 分类 不用背句型学英语

The Office - Job Interview II (C0062) A: Thanks for coming in today, did you have any trouble finding us? Please take a seat. B: Thank you. A: So, lets get started; tell me a bit about your educational background. B: Sure! Well, I graduated with hono

发表于:2019-01-08 / 阅读(120) / 评论(0) 分类 纯正地道美语

The Office - Job Interview III (C0065) A: Very good. Now, I have a couple of final questions. B: I hope theyre not too hard! A: Well, why should we hire you? B: I think that I would be a perfect fit in this company.I have a unique combination of stro

发表于:2019-01-08 / 阅读(106) / 评论(0) 分类 纯正地道美语

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(153) / 评论(0) 分类 英语新闻

watch now to an NBC news Exclusive---an interview with Britain's new Prime Minister Gordon Brown. After several days of meetings with the President, he is in New York this morning to give a speech at the United Nations. Earlier this morning he sat d

发表于:2019-02-07 / 阅读(108) / 评论(0) 分类 访谈录

BEIJING, Jan. 15 (Xinhuanet) U.S. top rank cyclist Lance Armstrong confessed to Oprah Winfrey during an interview on Monday that he used performance-enhancing drugs to win the Tour de France. Armstrong said he was prepared to speak candidly during th

发表于:2019-02-07 / 阅读(136) / 评论(0) 分类 英语新闻

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(144) / 评论(0) 分类 商务礼节美语

? Traditional-- what are your strengths and weaknesses or why do you want to work for this company. ? Behavioural--tell me about a time when had to face a difficult problem or have you ever failed to achieve a goal. ? The telephone interview comes wh

发表于:2019-02-18 / 阅读(154) / 评论(0) 分类 求职英语
学英语单词
adiantum edgeworthii
article-mix
autoenzyme
Bearer Independent Call Control
belt conveyor protection device
bibliotheque
blache
bore evacuation
casting rate (casting speed)
cavolina gibbosa
ChartBeat
choroid gland
consistency restriction
corroboree frogs
corynebacterium diplitheriae
cripple leapfrog test
current survey
debts
decennoval
demonomist
depth molded
dilaram (delaram)
electron energy loss spectrometer
emelda
employee profit sharing
enclosed type grab
English-weed
fish cream
fixation time
flat bush
Font conversion
garbage chute lid
geodetic astronomic observations
give it to sb
glucolactone
glycerin triisovalerate
gutbucket
hand grenade
inferior transit
injector filter element
intermediate ionization
intracarpellary
iTouch
kilted sausages
lattice disorder
leg-pulling technique
Leipzig yellow
lesploitation
leucaenia glauca
lincolnia
linear thinking
lipophile
lithoscopy
marine biotechnology
membranous neurocranium
metadysentery
mid-batch recovery
modified rosin sizing agent
mongerings
Montagnais
new sync
night eating syndrome
non-action message
only element of chain
opposition procedure
out-flank
p-dimethylaminobenzaldehyde
Pacheco Pass
pericardial biopsy
plateau slope
prefectorial
product data management
proliferative strands
quantity used this year
quinquarticular
remailed
rigidization
round nozzle
rubberer
Sanipirol
says who
scissura
seclusion of the pupil
separated manager
series matching resistor
skotse trije (netherlands)
stalacite growth
stoichiometric impurity
synchrotron process
São Simão R.
talipes planovalgus
testicularis
Thermal Stresses
they are calling
transcondyloid
ultrahigh-speed
venenation
ventral pericardial sinus
web-browser
well-formednesses
wooden bottom landing craft
Zend-Avesta