adj. 面向客户的
[网络] 面向用户的

[00:00.00]Unit 4 Would you like some apples? [00:15.93]1.Let's talk. [00:22.73]Would you like some apples?Yes,I'd love some. [00:29.10]Would you like some apples?Yes,please [00:34.69]Would you like some apples?No,thank you. [00:39.89]Would you like a

发表于:2018-11-30 / 阅读(243) / 评论(0) 分类 新版剑桥少儿英语二级 (下)

[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(283) / 评论(0) 分类 商务英语分类核心1000词汇

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(305) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(163) / 评论(0) 分类 纯正地道美语

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(265) / 评论(0) 分类 金融英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(201) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(199) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(159) / 评论(0) 分类 英语博客-北美风情

心灵歌汤 facing death

发表于:2018-12-06 / 阅读(207) / 评论(0) 分类 心灵歌汤

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(128) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(136) / 评论(0) 分类 礼节美语

One of the most pressing problems facing our world today is the advance of deserts and the droughts this causes. June 17 is officially the World Day to Combat Desertification and Drought. It was created by the United Nations to draw attention to the

发表于:2018-12-29 / 阅读(125) / 评论(0) 分类 英语课程学习计划和讲义

1. Don't trouble trouble until trouble troubles you. 别自找麻烦了,顺其自然吧。 2. Some of us like to have our future mapped out, others like to go with the flow. 有些人喜欢规划未来,有些人喜欢顺其自然。 3. It's best

发表于:2019-01-08 / 阅读(166) / 评论(0) 分类 英语日常口语

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(207) / 评论(0) 分类 英语新闻

Selfies could soon be even sharper, if claims about Apple's next iPhone are confirmed. 若关于下一代iPhone的推测属实,自拍体验或许会更加炫酷。 Experts analysed the recent test version of iOS 9 released by the firm - and founds

发表于:2019-02-02 / 阅读(145) / 评论(0) 分类 阅读空间

People always say in one life, they cant be sailing plainly, it means people will meet all kinds of difficulties and they are easy to feel frustrated, the one who gets over frustration, the one who becomes successful. When we meet difficulties, we mu

发表于:2019-02-03 / 阅读(198) / 评论(0) 分类 英语作文

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(198) / 评论(0) 分类 商务礼节美语

至少要平静 Keep calm at least When you had fallen to the bottom of your life, every people around you would tell you: Be hard-bitten and be happy! 在你跌入人生谷底的时候,你身旁所有的人都告诉你:要坚强,而且要快乐。

发表于:2019-02-14 / 阅读(174) / 评论(0) 分类 实用英语

One windy spring day, I observed young people having fun using the wind to fly their kites. Multicolored creations of varying shapes and sizes filled the skies like beautiful birds darting and dancing. As the strong winds gusted against the kites, a

发表于:2019-02-25 / 阅读(219) / 评论(0) 分类 阅读空间

1. Don't trouble trouble until trouble troubles you。 别自找麻烦了,顺其自然吧。 2. Some of us like to have our future mapped out, others like to go with the flow。 有些人喜欢规划未来,有些人喜欢顺其自然。 3. It's b

发表于:2019-03-13 / 阅读(247) / 评论(0) 分类 英语口语
学英语单词
abc model of behavior
air snatch
alternate month
Azopolye
ballast piping arrangement
balmaceda
Banner Advertising
bet his boots
biometrical genetics
bond by writing under seal
bottom shed
busy oneself
carbon-steel bit
caudomedial
chargeing flue
chiretta
circling mark
cleymare
Comanchero
command control and communication system
commodities output value
Congo snakes
Copalita, R.
cross-flow
delicate flute cast
Dendrophthoe
depositionally
detected fault
diphenic acid
disencharms
earth-moon relation
egg-and-anchors
elastoplastic system
electronic publishing system
ELF emission
epilithon
equal-pressure method
European Molecular Bioglogy Laboratory
fell off
fetch violation
field code station
first love
flange of pipe
freezing tunnel
green porosity
hardbody
Hart-Scott-Rodino Act
hicksteads
highly-variables
initial water level
input output table
interventricular valve
inventroy
killing rolls
Kirkwood gaps
kleinite
labo(u)r turnover rate
long-range material requirement
low-down-payment
mental files
metertonsecond
midsubstance
molded lens
Native American Church
no lond losses
non-stationary random walk model
non-threadable conduit
nonxylose
olfactophobia
other single mode optic fibers
out-strive
out-taken
paktongs
pedicular muscle
photo sensitized initiation
possessor bona fide
predetector
price-wealth pair
project scope
quantitative microscope
rationally equivalent
recovery on the sea
rotatory-inversion axis
Santiago Astata
saucepans
SD-NA
service courses
shakis
Shannon, River
slip bar
speaking terms
special demands
stability chart
status signal
tachometer wheel
trade regulations
Trimethyl-1-pentene
unforbade
University Heights
upper lip
uranous-uranicoxide
whole-music