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SALESPERSON: May I help you? SARAH: Yes, I would like to return these slacks. SALESPERSON: Alright. Do you have your receipt? SARAH: Yes. Here it is. I bought them last week. SALESPERSON: And why are you returning them? SARAH: I bought them to go wi

发表于:2018-11-28 / 阅读(202) / 评论(0) 分类 从零开始学口语

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(196) / 评论(0) 分类 初级口语教程

LISTENING 2 Booking Theatre Tickets 预定剧院门票 Vocabulary 接下来听到的对话中,用到了 1~5 所列出的单字和片语,请从( A ) ~ ( F )中选出 一个 意思最接近的选项。 1. theatre (A) a building for the pres

发表于:2018-12-03 / 阅读(161) / 评论(0) 分类 2008年ESL之商务英语

Im not the worlds biggest fan of banks. Ive had too many bad experiences of them. I really dont know how they can advertise and say they look after you. They dont. Bank charges are way too high; you spend ages waiting to be served; and then they say

发表于:2018-12-04 / 阅读(84) / 评论(0) 分类 听一分钟英文-B

Mr. Johnson: Can you tell me, Ms. Smith, about the training programs you initiated this year? Smith女士,你能向我介绍一下今年你发起的培训计划的情况吗? Ms. Smith: We ran a call center training service and language program to ens

发表于:2018-12-05 / 阅读(80) / 评论(0) 分类 新东方商务口语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(110) / 评论(0) 分类 英语博客-北美风情

一.本课要点及示例 在这一课里, 我们学习动词加上宾语再加上动词不定式的用法, 比方

发表于:2018-12-08 / 阅读(195) / 评论(0) 分类 VOA双语新闻(Bilingual News)2010

15Accepting Credit Cards GLOSSARY cash-only business a company that lets its customers pay only with cash, notwith credit cards or checks* The store decided to become a cash-only business, because too many customers were writing checks without having

发表于:2018-12-18 / 阅读(122) / 评论(0) 分类 2008年ESL之商务英语

Unit Five Check out counter ( a customer approaches the check out counter) A: How much do I owe you? B: Let me see. There are two thousand four hundred and sixty Yuan all together. A: Oh, its a big money. Do you take cheques? B: Sorry, we only accept

发表于:2018-12-25 / 阅读(115) / 评论(0) 分类 移动英语

Im not the worlds biggest fan of banks. Ive had too many bad experiences of them. I really dont know how they can advertise and say they look after you. They dont. Bank charges are way too high; you spend ages waiting to be served; and then they say

发表于:2018-12-26 / 阅读(87) / 评论(0) 分类 纯正英语一分钟

Charging 收付款S: Salesclerk 售货职员 C: Customer 顾客情景对话 Dialogue对话1C: How much are these things altogether? 这些一共要多少钱? S: Three hundred US dollars. How would you like to pay? 300美元。你要怎么付款?

发表于:2018-12-26 / 阅读(94) / 评论(0) 分类 外贸服装口语

LISTENING 2 In a Shop 在店里 Vocabulary 接下来听到的对话中,用到了 1~7 所列出的单字和片语,请从( A ) ~ ( G )中选出 一个 意思最接近的选项。 1. ornament (A) to complete by writing in details 2. unfortun

发表于:2018-12-26 / 阅读(118) / 评论(0) 分类 听见英国

A: Hello, Sir. What can we do for you today? 您好,先生。今天我们能为您做些什么吗? B: Hello. I've been asked to come and see about something called L/C? What is it exactly? 你好。我被派来办理那个叫做L/C的事情?它究

发表于:2018-12-27 / 阅读(132) / 评论(0) 分类 银行英语情景口语

Transcript: Shop assistant: Can I help you? Customer: Yes, have you got this T-shirt in other colours? Shop assistant: Weve got it in white, black, red and purple. What size do you want? Customer: Medium. Shop assistant: OK, in medium weve got black

发表于:2018-12-28 / 阅读(124) / 评论(0) 分类 一起闲话英语-English Chitchat

We hope that all of our customers are satisfied ones. Indeed, a basic goal in business is to keep customers happy and coming back. But we cant please all of the people all of the time. Angry callers are often upset because they dont understand why so

发表于:2018-12-31 / 阅读(146) / 评论(0) 分类 商务电话英语

Weve all dealt with angry people before. But dealing with an angry person on the phone, in a business setting, can be tricky. Sometimes you dont know the person, so his or her situation may be completely new to you. You cant see the person, so you ca

发表于:2018-12-31 / 阅读(176) / 评论(0) 分类 商务电话英语

SALESPERSON: May I help you? SARAH: Yes, I would like to return these slacks. SALESPERSON: Alright. Do you have your receipt? SARAH: Yes. Here it is. I bought them last week. SALESPERSON: And why are you returning them? SARAH: I bought them to go wit

发表于:2019-01-17 / 阅读(97) / 评论(0) 分类 实用英语

Grace: Did you already pay the bills for this month? Will: No, I haven't gotten around to it yet. Why? Grace: We got a late notice from the credit card company. The notice says that they haven't received the payment yet and it's past the due date. We

发表于:2019-01-28 / 阅读(82) / 评论(0) 分类 地道美语播客

Danny: Are you sure we should start accepting credit cards from our customers? Weve always been a cash-only business. Katy: I think we need to for the convenience of our customers. It wont be as big a nuisance as you think, with this new cash registe

发表于:2019-02-19 / 阅读(62) / 评论(0) 分类 地道美语播客

unit 353 退裤子 dialogue 英语情景对话 A:May I help you? A:我能为你效劳吗? B:Yes, I would like to return these slacks. B:是的,我想退回这些长裤。 A:Alright. Do you have your receipt? A:好的,你有收据吗? B:Yes. H

发表于:2019-02-22 / 阅读(289) / 评论(0) 分类 高频英语口语对话
学英语单词
acid blue
agitated drier
antipyrine rash
atmospheremonitor satellite
azo catalyst
baight
c-c
cadmium-sulphide detector
came-stone
Ceboruco
chamos
Cheltonian
Clara Barton
control deficiency
counteroffered
countertextually
croquet equipment
cum-drawing
cylindrical attenuation
diarylpyrimidine
Diessenhofen
diversifiers
dumple
eclectick
electrical operating area
endermic medication
equipped ship
eudaemonic
extramalleolus
factitate
family Phyllidae
flower fly
Futunan
gas cleaning device
gauge constant of transducer
geoeconomy
good credit risk
gray(grey)matter
gwennaps
hebecker
hesseman
homogeneous turbulence
hovater
inductive topology
intersegmental membranes
kettle fault
kiln placing
Kuhn, Bernard Friedrich
law of sufficient reason
lohock
Lokichokio
loopway
loss of consciousness
mammelated
martingale problem
mislays
miswanted
molded lens
monochrome glaze
most-to
multipurpose cultivator steerage hoe
multistripe coupler
nautica
nedims
Nizhneyeniseyskaya Vozvyshennost'
on a peace footing
polyneural
portable terminal
previous question
punching drilling
radiation-sensitive material
railway-transport court
rarefier
Rathbunella
regular lot
reimbursement limit
release clause
rendel
report entry
reschly
reverse configure
Riceflower
secondary cyst
SIGART
solar heater
sprase
stateway
steamship freight contract
swinsdherd
torque pillar
transducted
transport vehicle
trench duct
trinks
twenty-nines
two-resonator klystron
unpasteurized
uptakings
walk in the park
wet rendering
will act
Ziziphus lotus