单词：customer capital
单词：customer capital 相关文章
[00:03.81]assemble :v.聚集，组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo
商务英语分类核心1000词汇
Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.
初级口语教程
Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and
纯正地道美语
[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权（I） [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue
金融英语
Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit
商务电话英语
This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step
商务电话英语
Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers
英语博客-北美风情
An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to
办公室英语口语
Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis
礼节美语
A Dell is running Dell again. Michael Dell, who began Dell Inc. by building computers in his University of Texas dorm room for other students, is moving back into the position of chief executive at the company. He replaces Kevin Rollins after a year
初级商务英语听力2007
US, France Increase Troop Strength in Haiti Capital Jim Teeple U.S. and French troops in Haiti say they are increasing troop strength at friction points in the capital, Port-au-Prince . U.S. Marines t
VOA2004（上）--各类新闻
By Valer Gergely Washington 23 April 2008 Kazakhstan enjoys a booming economy fueled by the country's oil revenues. As Valer Gergely reports, the country's new capital, Astana is not only one of the fastest growing cities in the world, but has also b
VOA常速英语2008年（四月）
Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He
英语新闻
By Kari Barber Dakar 04 February 2008 U.N. officials say thousands of Chadians have been fleeing the capital N'Djamena to neighboring Cameroon after two days of heavy fighting between rebel groups and government forces. Kari Barber reports from our W
VOA常速英语2008年（二月）
By Peter Heinlein Addis Ababa 11 November 2007 Several neighborhoods in the Somali capital, Mogadishu are virtually deserted as residents flee to avoid fighting between Ethiopian troops and Islamist-led insurgents. From the Ethiopian capital, Addis A
VOA常速英语2007年（十一月）
By Nico Colombant Dakar 06 March 2008 Government troops were able to fight back a second rebel advance on Chad's capital recently, but as VOA's Nico Colombant and Tatiana Mossot report, residents of N'Djamena are finding life is not the same anymore.
VOA标准英语2008年（三月）
1. Use a capital letter for the personal pronoun 'I': What can I say? 2. Use a capital letter to begin a sentence or to begin speech: The man arrived. He sat down. Suddenly Mary asked, Do you love me? 3. Use capital letters for many abbreviations and
实用英语
By Lisa Schlein Geneva 03 August 2007 The U.N. refugee agency reports between February and May, more than 400,000 civilians fled the Somali capital Mogadishu. This was sparked by heavy fighting between the Ethiopian-backed Transitional Federal Govern
2007年VOA标准英语（八月）
Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan
商务礼节美语