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11. Complaint 1. Could you hurry up the bus? 2. Do you think you could turn your TV down a bit? 3. Im afraid I have a complaint to make. 4. Im afraid, sir, it just isnt good enough. 5. He just wont do. 6. Well, this is most unsatisfactory. 7. Would

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AA: I'm Avi Arditti with Rosanne Skirble, and this week on Wordmaster: a lesson in complaining. RS: English teacher Lida Baker is with us from Los Angeles to discuss a topic suggested by one of our listeners, an English teacher in Iran. His students

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Today we're going to focus on that better writing part with a show about how to write a better complaint letter. Negotiation If you usually start letters of complaint with Dear Stupid-head and end them with Threateningly yours, they may not be as eff

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Feifei: Hello! Im Feifei and this is 6 Minute English, with me is Neil. How are you Neil? Neil: Ah tell you what, Im going to write a very strong letter to the train company - it took 4 hours to get to work today. Feifei: I know, it took me ages yest

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COMPLAINT AND CLAIM 申诉及索赔 Introduction In international business, claims do not happen in every transaction but often occur. Sometimes when the loss is not serious, the party suffered the loss may not lodge a claim for compensation. In stea

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AA: I'm Avi Arditti with Rosanne Skirble, and this week on Wordmaster: a lesson in complaining. RS: English teacher Lida Baker is with us from Los Angeles to discuss a topic suggested by one of our listeners, an English teacher in Iran. His students

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到不满意的事情和对待需要投诉时，礼貌地说比较奏效。而且有趣的是，你可能先要说SORRY，再提出你的投诉，这样显得很有教养和礼貌，你的问题才会得到更圆满的解决。 比如，在商店里，

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MADRID, Oct. 27 (Xinhua) -- Real Madrid coach Jose Mourinho responded ironically to questions over who will play at left back for his side on their visit to Mallorca on Sunday night. Real Madrid are still without full backs Alvaro Arbeloa, Marcelo an

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Broadcast on COAST TO COAST: October 7, 2004 AA: I'm Avi Arditti with Rosanne Skirble, and this week on Wordmaster: a lesson in complaining. RS: English teacher Lida Baker is with us from Los Angeles to discuss a topic suggested by one of our listene