时间:2019-01-10 作者:英语课 分类:北师大版高中英语模块9(选修)


英语课

[00:00.00]We may also fall into the trap of not listening

[00:02.33]enough to what the other person has said

[00:04.15]because actually we may be becoming emotional

[00:05.99]too and therefore we listen less actively 1 to

[00:08.99]what the person's saying to us and they in turn

[00:12.26]may not listen very well to us either so the

[00:14.41]whole erm complaint may become totally out of

[00:19.22]hand and we may end up completely falling out

[00:21.46]with one another

[00:22.65]So, that's probably why complaints

[00:24.12]can be very difficult to er to handle

[00:26.91]So those are the problems you might encounter

[00:28.42]when you're complaining

[00:29.94]How do you make a successful complaint

[00:32.05]Well, the first thing to do is to think and

[00:35.02]plan how you're going to voice your concerns.

[00:38.25]So don't go straight in to it--

[00:39.97]you've really got to think and consider

[00:42.30]what's going what needs to be said

[00:44.33]Make sure the sentences are short

[00:46.38]Take out any language which could be seen

[00:48.20]as being emotional

[00:49.68]and irritating 2 to the other party

[00:51.62]And then wait and be prepared to get a response

[00:55.60]from the other person

[00:56.61]whom you've made the complaint to-

[00:57.99]and really listen,actively

[00:59.71]to what they are saying and summarise 3

[01:01.66]or test your understanding

[01:03.10]of what they've said to make sure you totally

[01:05.18]understand their point of view

[01:05.18]



adv.积极地,勤奋地
  • During this period all the students were actively participating.在这节课中所有的学生都积极参加。
  • We are actively intervening to settle a quarrel.我们正在积极调解争执。
adj.使愤怒的;气人的;恼人的;v.使恼怒
  • She found his preoccupation with money irritating.她对他一心只想着钱感到很厌烦。
  • He has this irritating mannerism of constantly scratching his nose.他老是挠鼻子,这个习惯真让人不舒服。
vt.概括,总结
  • I will summarise what I have done.我将概述我所做的事情。
  • Of course,no one article can summarise the complexities of china today.当然,没有哪一篇文章能概括出中国今日的复杂性。
标签:
学英语单词
4-methylsalinomycin
acetilenic
airspace prohibited area
aporheidine
ataxiameter
Barytheres
bismarckia nobilis hiddebr et wendel
boiler blowdown water
Carloforte
cassette lid
cellulose propionate fibre
chapel of love
chobes
closing of root
commuting time
crassament
cultural immediacy
cushion moss
differential instrument
dilatant fluia
diveroli
documentary
ecomap
electrovoice
enqueuers
enquiry (enq)
everall
Fahry alloy
fire-prevention pipe
forest-police
game laws
gastos
geographical variant of association
grievance provision
grouped controls
had a cow
high tensile reinforing steel
highway bus station
historiosophical
hydraulic gate valve
information system for process control
inverse-feedback filter
jtc
Krishnapur
kuehneola japonica
lift someone's face
Ligularia atroviolacea
martingality
melolontha minima
Mendhein kiln
military ordinary mail
Murker
musico-
national resource industries
nickelization
niprs
nostalgie
occluded rubber
off-market offsetting
ornela
pansy orchid
pat test
per incuriam
pesterings
piston (pneumatic)
platydema terusane
production campaign
projection tract
pronunciable
pseudo-cumene
radial ventilated type
response circuit
scanzoni
seien
selective bias
semi passive
set an objective
shock tube
shotblaster
shriveling
Sinmyong
Soromaya
stowings
subarea
systems audit
Taihei-yama
taken your own life
talastine
the Alps
traceability of measurements
transient condition
truanted
truth drug
two-pass symbolic language assembler
typical model
UK-6558-01
unisolvent
Ur of the Chaldees
vapor pressure method
water fennel oil
weather notations