时间:2019-01-10 作者:英语课 分类:北师大版高中英语模块9(选修)


英语课

[00:00.00]We may also fall into the trap of not listening

[00:02.33]enough to what the other person has said

[00:04.15]because actually we may be becoming emotional

[00:05.99]too and therefore we listen less actively 1 to

[00:08.99]what the person's saying to us and they in turn

[00:12.26]may not listen very well to us either so the

[00:14.41]whole erm complaint may become totally out of

[00:19.22]hand and we may end up completely falling out

[00:21.46]with one another

[00:22.65]So, that's probably why complaints

[00:24.12]can be very difficult to er to handle

[00:26.91]So those are the problems you might encounter

[00:28.42]when you're complaining

[00:29.94]How do you make a successful complaint

[00:32.05]Well, the first thing to do is to think and

[00:35.02]plan how you're going to voice your concerns.

[00:38.25]So don't go straight in to it--

[00:39.97]you've really got to think and consider

[00:42.30]what's going what needs to be said

[00:44.33]Make sure the sentences are short

[00:46.38]Take out any language which could be seen

[00:48.20]as being emotional

[00:49.68]and irritating 2 to the other party

[00:51.62]And then wait and be prepared to get a response

[00:55.60]from the other person

[00:56.61]whom you've made the complaint to-

[00:57.99]and really listen,actively

[00:59.71]to what they are saying and summarise 3

[01:01.66]or test your understanding

[01:03.10]of what they've said to make sure you totally

[01:05.18]understand their point of view

[01:05.18]



adv.积极地,勤奋地
  • During this period all the students were actively participating.在这节课中所有的学生都积极参加。
  • We are actively intervening to settle a quarrel.我们正在积极调解争执。
adj.使愤怒的;气人的;恼人的;v.使恼怒
  • She found his preoccupation with money irritating.她对他一心只想着钱感到很厌烦。
  • He has this irritating mannerism of constantly scratching his nose.他老是挠鼻子,这个习惯真让人不舒服。
vt.概括,总结
  • I will summarise what I have done.我将概述我所做的事情。
  • Of course,no one article can summarise the complexities of china today.当然,没有哪一篇文章能概括出中国今日的复杂性。
标签:
学英语单词
-just
17-hydroxycorticosteroid
40
absorbent papers
Actinidia polygama
alphanumeric characters
another story
aquileges
Armenophobes
bassen'd
basting brush
berberidaceaes
biennia
Brinell microscope
bung down
chewing insect
co2 incubation
computer simulation for dyeing process
Coogoon R.
Cuttack
definite proportion
dicranella rufescence (dicks.) schimp.
esse
evomitation
EWNP
exhalants
extruded aluminum
final-salary
friction gearing
general bill of lading
germon
grouping of population
hairspring type
helianthus laetifloruss
heterodimerises
high level efficiency
Home Bias
in a ratio of
jumping wheel jumper
keep one's eye upon
kind of work
kiss of life
labeled common block name
liquid penetration inspection
Lučani
m.c.
Machiavel
Malyy Yenisey
mammy wagon
matrix in block form
metaremarks
misrouteing
Mitomi
modal notation
modulo reduction
monniker
multicuspid teeth
national enquiry
olibene
optimal control equation
orbital branch
outsiderhood
overhead counter shaft
overmodulated
pantograph frame
penirolol
plant lectin
plate and tube condenser
plea to indictment
Porm
potassium octaborate
preachership
purpura of the newborn
resmelting
rockallia jongkuei
rustle ... up
sacred kingfisher
sand preparation plant
Sao Jorge do Limpopo
screamadelicas
secting
seppanen
series-parallel starter
shift register generator
shoal detector
social indicators movement
Spurway syndrome
stair turret
steady-state approximation
surface shape
tall gallberry hollies
temporal and spatial variation
tetraphenylborates
throat-paint
to snake
triethylammonium
Tussabid
usles
veggiedog
vestibular branches
yellow trefoil