单词:complaint management
单词:complaint management 相关文章
[00:00.00]Unit 9 Apologizing and Expressing Regret [00:13.19]第九单元 道歉和遗憾 [00:26.38]Sentence Patterns [00:32.03]基本句型 [00:37.67]81.Im sorry. [00:39.47]抱歉 [00:41.27]82.Im sorry that I couldnt come on time. [00:53.37]抱
A: What may I help you with? B: I need to file a complaint. A: What is your complaint about? B: I got robbed. A: When did this happen? B: It happened this morning. A: What was taken? B: My wallet and cell phone. A: Did you get a good look at the pers
A: What can I do for you? B: I would like to file a complaint. A: What happened? B: I was robbed. A: When did this happen? B: It happened this morning. A: What was taken from you? B: My wallet and my cell phone. A: Were you able to get a look at this
A: May I help you? B: I want to file a complaint. A: What's the problem? B: A man robbed me today. A: When? B: I was robbed this morning. A: What did he take? B: He took my phone and my wallet. A: Did you see his face? B: I saw him perfectly. A: Coul
AA: I'm Avi Arditti with Rosanne Skirble, and this week on Wordmaster: a lesson in complaining. RS: English teacher Lida Baker is with us from Los Angeles to discuss a topic suggested by one of our listeners, an English teacher in Iran. His students
[00:01.91]有关索赔、投诉和善后内容的信 [00:03.81]Relevant Knowledge [00:04.56]相关知识 [00:05.30]Once damages occur,the party who suffers will lodge a claim against the insurance company. [00:08.88]一旦发生损坏,遭受损失的一方将向保险公司提起索赔。 [
Shopping Buying a coat E A:I'm looking for a coat. B:What sort of coat?man ,one like this? A:Well,not quite ,I don't like the floor design,besides I want one with a bigger collar,and with pocket at the side. B:I see ,do you like this one ,man? A:mh,n
Today we're going to focus on that better writing part with a show about how to write a better complaint letter. Negotiation If you usually start letters of complaint with Dear Stupid-head and end them with Threateningly yours, they may not be as eff
本单元是关于投诉的对话 Tim: How can I help you sir? Customer: It's about this watch. Tim: What seems to be the problem? Customer: The alarm doesn't work and the strap leaves a green mark on my wrist when I take it off. Tim: Have you worn the watch i
[00:00.00]Exercise 2.2 [00:05.74]Now adays, parents tell us that [00:09.03]teenagers complain all the time. [00:11.24]Is this true? [00:12.62]Well, yesterday we went out into the street and [00:16.38]we asked teenagers to tell us their problems. [00:
[00:03.81]break down :故障 [00:05.74]claim :n.(保险)理赔;费用申请 [00:07.39]complaint :n.抱怨;不满 [00:09.21]criticism :n.批评 [00:11.12]defective :a.瑕疵的;有缺陷的 [00:12.92]feedback :n.意见反映 [00:14.93]improve :v
The legendary political economist Peter Drucker has died at age 95. Drucker wrote more than 3 dozen books and countless articles, but for such a prolific writer, he offered rather pithy advice. The most important thing is to know what you're good at,
[00:00.00]And what about eye contact? [00:02.60]Well, if we don't look at someone they [00:04.18]immediately think that they can't trust us [00:06.08]or we're not telling the truth, [00:07.63]so eye contact is very important. [00:08.85]We've got to m
[00:00.00]We may also fall into the trap of not listening [00:02.33]enough to what the other person has said [00:04.15]because actually we may be becoming emotional [00:05.99]too and therefore we listen less actively to [00:08.99]what the person's sa
DEVELOPMENT REPORT - Home-Based Management of Malaria By Karen Leggett Broadcast: Monday, May 31, 2004 This is Robert Cohen with the VOA Special English Development Report. Malaria is estimated to kil
COMPLAINT AND CLAIM 申诉及索赔 Introduction In international business, claims do not happen in every transaction but often occur. Sometimes when the loss is not serious, the party suffered the loss may not lodge a claim for compensation. In stea
AA: I'm Avi Arditti with Rosanne Skirble, and this week on Wordmaster: a lesson in complaining. RS: English teacher Lida Baker is with us from Los Angeles to discuss a topic suggested by one of our listeners, an English teacher in Iran. His students
Broadcast on COAST TO COAST: October 7, 2004 AA: I'm Avi Arditti with Rosanne Skirble, and this week on Wordmaster: a lesson in complaining. RS: English teacher Lida Baker is with us from Los Angeles to discuss a topic suggested by one of our listene