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Unit 30 Something about Telephone533 电话点滴 现在，电话已经成为世界上最普通的音频通讯工具，今天的电话较之当时贝尔发明的简陋装置，是无以伦比的精巧和有效，而且，今天使用电话的方式也是贝尔当年不可能预见的 When imaginative scientists first suggested the

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carry ... to 把 带到 cover 超过 cover the distance 本课指 飞完全程 distance 距离 in this way 这样，用这种方法 message 信息 pigeon 鸽子 request 请求，要求 service 业务，服务 spare part 备件 up to now 到目前为止

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BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

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Because Debra had just bought a new laptop computer, she decided that she must start cutting back on some expenses if she could. Her long distance phone bill was one expense that sprang to mind. She was paying almost $30 a month to Horizon, her local

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088 distance and speed Words Near/close far rush hurry crawl pace velocity wide tall long short length deep narrow broad high depth shallow short-cut long-distance rapid slow fast quick height low faraway Phrases Take(time) A drive/walk A distance of

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Welcome. What can I do for you, Madam? 欢迎光临。我能为您做些什么吗，女士？ I hope you can give me some advice. 我希望你能给我一些建议。 I'm sick and tired of coming here or to the post office to pay my utility bills. 我非

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A: Hello, and welcome to IBJ. Which service do you require? 您好，欢迎光临IBJ银行。您需要办什么业务？ B: Hello, Shelly, is it? I'm here on behalf of my company, so I'll need the Corporate Banking Services. 你好，是Shelly吧？我

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Unit 5 DIALOGUE I Communicating by Pay Phone in the United States A: Hi, Frank. B: Hi, Weiwei, it's some time since I saw you last. You look upset. Do you need help? A: Yes. Can you tell me where the

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(man) Let's proceed to the main exhibit hall and look at some of the actual vehicles that have played a prominent role in speeding up mail delivery. Consider how long it used to take to send a letter across a relatively short distance. Back in the 1

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Secure Internet Protocols - A set of security rules or standards that determines how computers talk to each other on a network. Serial Line Internet Protocol (SLIP) - See Dialup Service Shell Access -

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SAN FRANCISCO, March 23 (Xinhua) -- Yahoo Inc. on Wednesday introduced a new feature to its search engine, which the company said can deliver answers and direct access to websites before users complete their query or hit the search button. The new fe

the furthest distance in the world

The furthest distance in the world Is not between life and death But when I stand in front of you Yet you don't know that I love you 世界上最遥远的距离 不是 生与死 而是 我就站在你面前 你却不知道我爱你 The furthest dista

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Love is a matter of distance (英国超级偶像Will Young) love is a matter of difference between you and me love is a matter of distance that you are too far away love is a matter of growing and knowing true feelings love is a matter of showing tha

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In theory telephone triage was a good idea, in practice at times it was anything but. -Realistically on the weekends we still are unsafe, we don't have the staff to deal with the calls that are coming in. This investigation by two undercover reporter

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Key Sentences（重点句子） 157．Please get Mr. Jones for me at the ABC Company. 请给我接ABC公司的琼斯先生。 158．The number and extension are in the card file on your desk. 电话号码在你办公桌上的卡片上。 159．Call s