Creating an Online Store Kay: Id say were well on our way to establishing our new online store. Greg: I cant wait for this to get off the ground. Orders will pour in and well make money hand over fist. Kay: Lets not get ahead of ourselves. Lets see w

发表于:2018-12-03 / 阅读(90) / 评论(0) 分类 2012年ESL之商务英语

Training Salespeople Our company brought in a consultant to do sales training for our store. For some reason, wed been getting some complaints from customers. Consultant: My job in this training is to help your store improve its customer satisfaction

发表于:2018-12-03 / 阅读(79) / 评论(0) 分类 2012年ESL之商务英语

Daily Life - Hes not a Good Fit (C0035) A: So, Lauren, I just wanted to talk to you quickly about our new customer support representative, Jason Huntley. B: Sure, whats up? A: Basically, Ive got a few concerns about him, and the bottom line is, I don

发表于:2018-12-03 / 阅读(54) / 评论(0) 分类 英语播客-EnglishPod

useful sentence:Partial shipment is alloweduseful sentence 允许分批装运。 customer complains apologize v. 抱歉;致歉 We ap

发表于:2018-12-05 / 阅读(60) / 评论(0) 分类 商务英语必备1000字

Mr. Johnson: Can you tell me, Ms. Smith, about the training programs you initiated this year? Smith女士,你能向我介绍一下今年你发起的培训计划的情况吗? Ms. Smith: We ran a call center training service and language program to ens

发表于:2018-12-05 / 阅读(53) / 评论(0) 分类 新东方商务口语

By Ariadne Budianto, Nadia Madjid and Ade Astuti New York City 31 August 2007 Subtle tea, speciality tea Coffee houses are very popular in the U.S.; places where people go to socialize or just hang out. Two young entrepreneurs in New York City are ho

发表于:2018-12-08 / 阅读(96) / 评论(0) 分类 2007年VOA标准英语(八月)

一.本课要点及示例 在这一课里, 我们学习动词加上宾语再加上动词不定式的用法, 比方

发表于:2018-12-08 / 阅读(175) / 评论(0) 分类 VOA双语新闻(Bilingual News)2010

2.Today I’ve come shopping in Next fashion store in the high street and with me is Juli Right, the assistant store manager. Juli, tell me a bit about Next, what sort of customers do you get here? 3.

发表于:2018-12-12 / 阅读(63) / 评论(0) 分类 华尔街基础英语

Holset recognizes the link between a skilled, trained and motivated workforce and the company's overall performance. 我们公司认识到,一支技能熟练、训练有素、士气高昂的员工队伍和公司的整体表现密切相关。 In all

发表于:2018-12-18 / 阅读(48) / 评论(0) 分类 林超伦实战口译练习笔记

It takes you certain lime to learn new methods and accept the new theories. 需要花一定时间学习新方法、接受斩理念。 It takes you certain lime to learn new methods and accept the new theories. 需要花一定时间学习新方法、接

发表于:2018-12-18 / 阅读(78) / 评论(0) 分类 商务英语初阶

15Accepting Credit Cards GLOSSARY cash-only business a company that lets its customers pay only with cash, notwith credit cards or checks* The store decided to become a cash-only business, because too many customers were writing checks without having

发表于:2018-12-18 / 阅读(103) / 评论(0) 分类 2008年ESL之商务英语

BEP 23 Telephoning: Handling a Difficult Customer Today, were going to talk how to deal with problems with the caller, which are of course much harder to handle! But, with the proper language and phrases, you can show the caller that you want to help

发表于:2018-12-18 / 阅读(63) / 评论(0) 分类 原汁原味商务英语播客

Bob向一家软件公司订购的软件没按时到,Bob要求赔偿,但是对方热线客服Gloria却坚持说是Bob一方取消了订单。Bob生气地说: B: Look...if you review our file you'll find that we are long-term loyal customers who

发表于:2018-12-25 / 阅读(41) / 评论(0) 分类 礼节美语

本单元是关于对 Tim 回报的对话 Tim: Hello I'm calling from McCarthy's. I helped you when you were looking at watches the other day. Customer: Yes? Tim: I think I've found something of yours. Have you lost anything? Customer: Not that I've noticed.

发表于:2018-12-26 / 阅读(53) / 评论(0) 分类 公寓伙伴

About Stock 关于库存S: salesclerk 售货职员 C: customer 顾客实用句型 Practical Key SentencesS1: Out of stock. 没现货。 S2: We are out of stock now. 我们现在没有货了。 S3: I'm sorry, we don't. 对不起,我们没有该货。

发表于:2018-12-26 / 阅读(50) / 评论(0) 分类 外贸服装口语

Charging 收付款S: Salesclerk 售货职员 C: Customer 顾客情景对话 Dialogue对话1C: How much are these things altogether? 这些一共要多少钱? S: Three hundred US dollars. How would you like to pay? 300美元。你要怎么付款?

发表于:2018-12-26 / 阅读(79) / 评论(0) 分类 外贸服装口语

处理客户的抱怨 Handling the Customer's ComplaintsS: Salesclerk 售货职员 C: Customer 顾客实用句型 Practical Key SentencesS1: What's the problem? 你有什么问题? S2: Do you have receipt? 你有收据吗? S3: What seems to be th

发表于:2018-12-26 / 阅读(94) / 评论(0) 分类 外贸服装口语

Anangrycustomerinarestaurantsaidthistoawaiter.What'sthemeaningofthiscockroachinmysoup? Hereplied,Sir , I'mawaiter,notafortune-teller. Notes: 1.Anangrycustomerinarestaurantsaidthistoawaiter. 在餐厅里,一位生气的顾客对一位服务生这样

发表于:2018-12-26 / 阅读(53) / 评论(0) 分类 英语笑话(MP3+文本)

A: Hello. What can I do for you today? 您好。我今天有什么可以效劳的? B: I've got some documents here that go with the L/C our company opened 10 days ago. I think there is something wrong. 我这里有一些我们公司10天前开的信用

发表于:2018-12-27 / 阅读(103) / 评论(0) 分类 银行英语情景口语

1. Why does the customer not buy the recommended sandwich at the beginning of the conversation? A. It is too expensive. B. He is not interested in ordering a burger. C. He fears the food will make him sick. 2. What does the combo meal NOT come with?

发表于:2018-12-28 / 阅读(104) / 评论(0) 分类 听英文对话做选择