And reaching success, I always did what I loved. 为了成功,我总是做我最喜欢的事。 But then I got into stuff that I didn't love, like management. 但不喜欢的事慢慢接踵而来,像管理。 I am the world's worst manager, but I
Why do so many people reach success and then fail? 为什么有这么多人在成功以后失败? One of the big reasons is, we think success is a one-way street. 最主要的原因之一是,我们把成功当作一条单行道。 So we do everyt
I think we need to be teaching these skills to kids and adults at every stage of their development, 我认为我们应该向所有小孩和大人都教授这些技巧, if we want to have thinking organizations and a thinking society. 如果我们想要
And yes, there was a lot of conflict and debate and argument, 当然,这其中有很多的矛盾和辩论, but that allowed everyone around the table to be creative, to solve the problem, and to change the device. 不过这使得所有人都变得有
If we aren't going to be afraid of conflict, we have to see it as thinking, and then we have to get really good at it. 如果我们不惧怕矛盾的话,我们必须把它当作思考,然后我们必须变得很擅长。 So, recently, I worked wi
So how do organizations think? Well, for the most part, they don't. 那么这些组织是怎么想的呢?其实大多数情况下,他们是不思考的。 And that isn't because they don't want to, it's really because they can't. 这不是因为他
So in other words, we know most of what we know about regret by the study of finance. But it turns out, when you look overall at what people regret in life, you know what, our financial decisions don't even rank. 换句话说,我们是通过金融研
Now within that framework, we can obviously experience regret about a lot of different things. 在这个模式下,我们显然常常后悔很多事情。 This session today is about behavioral economics. And most of what we know about regret comes
The second characteristic component of regret is a sense of bewilderment. 后悔第二波就是困惑感。 So the other thing I thought about there in my bedroom that night was, How could I have done that? What was I thinking? 那天晚上我在卧室
But I want to suggest that there's also a fifth one. 但我想说还有第五阶段。 And I think of this as a kind of existential wake-up call. 我想这是一种自我觉醒。 That night in my apartment, after I got done kicking myself and so for
It is dangerous for patients to recover from heart attacks at home. 让心脏病人在家康复是危险的。 They should be in hospital. 他们应该留在医院里。 And there's this uproar, and all the doctors start pounding the table and saying
In Oxford in the 1950s, there was a fantastic doctor, who was very unusual, named Alice Stewart. 在20世纪50年代的牛津,有一位相当优秀而又极不寻常的医生,她叫Alice Stewart。 And Alice was unusual partly because, of course,
Now, Alice had trouble getting funding for her research. 当时,Alice很难为她的研究筹备到资金。 In the end, she got just 1,000 pounds from the Lady Tata Memorial prize. 最后,她只得到了1000英镑,从Lady Tata纪念奖得来的。
It flew in the face of conventional wisdom, which was huge enthusiasm for the cool new technology of that age, which was the X-ray machine. 这对于这一观念是很大的冲击,尤其是对于当时的新科技X光机器的巨大热情。 And it
She worked with a statistician named George Kneale, and George was pretty much everything that Alice wasn't. 她当时与一位名叫George Kneale的统计学家合作,而George刚好与Alice互补。 So, Alice was very outgoing and sociable, and G
So what does that kind of constructive conflict require? 那么这种建设性的矛盾要求什么呢? Well, first of all, it requires that we find people who are very different from ourselves. 首先呢,它需要我们去找到十分不同的人们
Are you going to do that soon? 你会很快去做鉴定吗? Is there somebody that you can't...Well, I'm only one side. I'm only one side of the test. But I'm happy to participate. 你不能我只是鉴定的一方。但是我很乐意进行鉴定。
Why do they do that? Well, we all do the same thing. 嫌疑人为什么会这样?这其实是人之常情。 We rehearse our words, but we rarely rehearse our gestures. 我们会事先想好说什么,但很少事先想好做什么样的动作。
Now this brings us to our next pattern, which is body language. 这引出了下一个模式,那就是肢体语言。 With body language, here's what you've got to do. You've really got to just throw your assumptions out the door. 讲到肢体语言,
An honest person is going to be cooperative. They're going to show they're on your side. 诚实的人会很合作。让你感觉他们站在你一边。 They're going to be enthusiastic. They're going to be willing and helpful to getting you to the t
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