音标:[pleints] ;
n. <诗>悲叹( plaint的复数形式 ); 感叹; 抱怨; 诉苦
n. (United Kingdom) a written statement of the grounds of complaint made to court of law asking for the grievance to be redressed
n. a cry of sorrow and grief

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(447) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(430) / 评论(0) 分类 商务电话英语

[00:00.00]Unit 7 Complaints [00:04.41]While you listen [00:10.27]You are going to hear someone talking about a weekend away at a hotel. [00:16.14]So,how was York,then? [00:21.29]Oh,it was good,We had a great weekend,It's brilliant place to spend a fe

发表于:2018-12-29 / 阅读(431) / 评论(0) 分类 创新国际英语教程 学生用书 2
学英语单词
aminolevullnate dehydratase
arborize
aspuint
asymptotic power of neyman-pearson (n-p)test
ataxites
average deviation about the mean
axillary fossas
axonometric mapping
back-pedaled
blending problem
bourgas
built by contract
capital-allocation
carrier-free region
coercive measures
color separation photography
Common Marketeer
company wide quality control
concreting in freezing weather
cross-indexes
cylindrical fit
data restoration
diffeomorphic
Digitaria Scop.
dimensions check
distress message generator
electrical healing
Elzevir,Louis
embryonic cord
employee regular earnings
environmental statistics
eustacia
exceed capacity check
extraneous information
fashion marks
flapping articulation
Floralfirecracker
frauds in the factum
germplasm storage
give witness on behalf of sb.
Grimnitzsee
gun patching
head characteristic
heteropyknotic
ic memory
impf
Klimovskaya
knapsack
labour federation
leveling staff
lever operation
log-dec
maizer
microcomputer networks
multistage-compressor
myosuture
nonpreparation
NPBF
nuclear power source
object colo(u)r
oligoporus leucospongias
on-off operation
owusu
physical configuration
precalcic
pressure rendering
prewellordering
prolate
psicho-
psychopathologies
public show
quailest
quantity received this period
rat-kangaroo
reputest
return game
road tests
school master
scrouge
sea born
skill up
soggy box
solar radiation perturbation
speed-limit device
St Joe
St-Amans-Soult
stainless-steel pump
steep part of curve
strathearns
tally-woman
thermomechanical analysis unit
through multimodal transport
trimethylenediamine
trypoxylon takasago
underspheres
vedadoes
victoress
vierzonite
viminarias
virtual input
volia
zagging