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Our Business English news story today is about the changes in management style taking place around the world. After you listen to the story, well explain some of the new English vocabulary and provide further examples of how they can be used.

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Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

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Because when you look at it, when you look at it as it is which is what you said the other day, its very easy for someone in an abuse relationship to go back. But I loved him, but I trusted him and nobody says she has to be a role model. Okay, Im jus

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A: Thanks for coming in today, did you have any trou- ble finding us? Please take a seat. B: Thank you. A: So, lets get started; tell me a bit about your edu- cational background. B: Sure! Well, I graduated with honors from Chester- ton University wi

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