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生活英语手册 068（4.外出旅游－4.2住宾馆－办理

我在这儿订了房，我叫 ... I have a reservation here, may name is ... 你以什么名字订的房？ What name is the booking for? 早上好，我想办理住房手续。 Good morning, I'd like to check in. 你有证件吗？ Have you got any

发表于:2018-11-30 / 阅读(98) / 评论(0)

生活英语手册

初级英语听力 lesson 14

One night, Mrs. Riley, an elderly widow, was walking along a dark, London street. She was carrying her handbag in one hand and a plastic carrier bag in the other. There was nobody else ill the street

发表于:2018-12-03 / 阅读(84) / 评论(0)

听力每日练习补充

第65期: unfold, join, identification, key, lady

说一口流利的英语，从简单的单词开始。听听，读读，背背，今天你的词汇量又增加了5个。单词/词义中英例句单词听读 unfold [ Qn5fEuld ] The landscape unfo

发表于:2018-12-05 / 阅读(104) / 评论(0)

每日攻克5词

人人说英语初级24

Unit 24 At the bank key words and phrses change money dollar bill Conversation 1 Clerk:Good afternoon,madam.Can I help you? Customer:Yes,I'd like to change these dollars ,please? Clerk: OK,How do you like your money,madam? Customer:In fifty yuan bill

发表于:2018-12-17 / 阅读(104) / 评论(0)

人人说英语初级

礼节美语 Business Etiquette 235-Calling-Customer-Service-I

Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(72) / 评论(0)

礼节美语

听见英国 UNIT 12 LISTENING 2 Opening a New Bank Account 在银行开户

LISTENING 2 Opening a New Bank Account 在银行开户 Vocabulary 接下来听到的对话中，用到了 1~4 所列出的片语，请从（ A ） ~ （ E ）中选出意思最接近的选项。 1. application form (A) legal paper showing the details

发表于:2018-12-26 / 阅读(64) / 评论(0)

听见英国

BEP161 Dealing with Customers on the Phone (Part 1)

This is the first in a two-part Business English Pod lesson on dealing with telephone inquiries. Its natural to feel a little nervous when answering questions on the phone, especially when youre using a different language. You cant see the other pers

发表于:2018-12-31 / 阅读(149) / 评论(0)

商务电话英语

电信专业英英词典L-2

Loop Length Typically, loop length is a complete electrical circuit; the pair of wires that winds its way from the central office to the telephone set or system at the customer's premises. Loop Signal

发表于:2019-01-03 / 阅读(74) / 评论(0)

电信英语

2007年VOA标准英语-Ivory Coast Resumes Identification Project

By Phillip Wellman Dakar 25 September 2007 A program to issue identity papers to millions of undocumented northerners has begun in Ivory Coast, a step many say is necessary to reconcile the divided nation as elections draw closer. Phillip Wellman rep

发表于:2019-01-09 / 阅读(142) / 评论(0)

2007年VOA标准英语（九月）

2006年VOA标准英语-Ivory Coast Identification, Disarmament Slowly

By Franz Wild Abidjan 24 May 2006 Charles Konan Banny greets villagers in Meagui In war-divided Ivory Coast disarmament and personal identification, the two obstacles to elections, saw partial success in a pilot program this week. There is little si

发表于:2019-01-13 / 阅读(141) / 评论(0)

2006年VOA标准英语（五月）

原汁原味商务英语播客第54课:电话上处理问题(上)

This is the first in a two-part Business English Pod lesson on dealing with telephone inquiries. 这是2节商务播客中的第1节，将涉及电话上处理客户的问题。 Its natural to feel a little nervous when answering questions on the pho

发表于:2019-01-18 / 阅读(65) / 评论(0)

原汁原味商务英语播客

美国文化脱口秀第169期:海淘商品退换货

网上购物却遇到问题？想退想换？今天的课程就要教你如何与客服沟通以解决购物时遇到的问题！网上购物本节课的重点词汇: 1. customer support rep 客服代表2. Hi, Im calling about a dress I ordered rece

发表于:2019-01-22 / 阅读(58) / 评论(0)

美国文化脱口秀

AGRICULTURE REPORT - Identification System Proposed for U.S.

AGRICULTURE REPORT - Identification System Proposed for U.S. Farm Animals By Mario Ritter Broadcast: Tuesday, May 17, 2005 I'm Gwen Outen with the VOA Special English Agriculture Report. The United St

发表于:2019-01-30 / 阅读(146) / 评论(0)

农业与发展

电信类英语词汇表大全-11

中文英文缩写被缓存的锚点 cached anchor 被叫侧 called side 被叫的终端适配器 called terminal adapter 被叫地址不全 called address incomplete 被叫方 called party 被叫分

发表于:2019-02-01 / 阅读(138) / 评论(0)

电信英语

Step by Step 3000 第1册 Unit5:Net changes Life(4)

Part 4. Short talks on listening skills. Listen to the short talk entitled Be careful with numbers. Some important words are taken away from the written passage. Supply the missing words. Be careful with numbers. Quick and accurate response to number

发表于:2019-02-03 / 阅读(91) / 评论(0)

step by step 3000 第一册

商务礼节美语第188期:Calling Customer Service 客服热线(上)

Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(113) / 评论(0)

商务礼节美语

ESL Podcast 384 – Accepting Credit Cards

Danny: Are you sure we should start accepting credit cards from our customers? Weve always been a cash-only business. Katy: I think we need to for the convenience of our customers. It wont be as big a nuisance as you think, with this new cash registe

发表于:2019-02-19 / 阅读(54) / 评论(0)

地道美语播客

【英语对话对对碰】安装电话

Sean: I'd like to have a phone installed, please. Customer Service: May I have your name and address, please? Sean: Sure. My name is Sean Kobluk. K-O-B-L-U-K. My address is 1600 Iowa Avenue, Apartment 16. Customer Service: May I have your date of bir

发表于:2019-02-27 / 阅读(120) / 评论(0)

英语对话对对碰

【英语对话对对碰】电话注销

Customer Service: Pacific Bell. May I help you? Jefferey: I'd like to have my phone disconnected. Customer Service: May I ask why? Jefferey: Well, I'm graduated and am moving to California for a new job there. Customer Service: Congratulations! Jeffe

发表于:2019-02-27 / 阅读(119) / 评论(0)

英语对话对对碰

美国文化脱口秀第458期:海淘坑多快学英语维权!

现在大家经常出国购物、海淘。海外消费如果遇到问题，怎么用英语维权？今天的节目告诉你！关键词：国外也庆315 March 15th is World Consumer Rights Day: 315是世界消费者权益日 Consumer rights: 消费者

发表于:2019-03-05 / 阅读(115) / 评论(0)

美国文化脱口秀

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学英语单词

an(a)erobic fermentation

aromaless

as plumy as a partridge

autoscopophilia

backside cooling method

besmirched