疯狂英语口语绝招 confidence

Key Words [00:01.07]关键词 [00:02.14]The Most Common Expressions [00:03.76]最常用表达法 [00:05.38]I have no doubt about it . [00:07.60]我对此深信不疑。 [00:09.82]There is no doubt about it. [00:12.59]这点毫无疑问。 [00:15.36]I

新东方商务口语[57]:买咖啡机

买咖啡机 Salesperson: May I help you? 您要买什么东西？ Customer: I'm just looking at these coffee machines. 我只想挑个咖啡壶。 Salesperson: I'd recommend this brand. It's been a popular seller. 您买这个牌子的吧，这种牌子

A Difficult Customer

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

名人演讲 "A Crisis of Confidence"

Good Evening: This a special night for me. Exactly three years ago, on July 15, 1976, I accepted the nomination of my party to run for President of the United States. I promised you a President who is not isolated from the people, who feels your pai

BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

英语博客-北美风情 245 Customer service

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

Powell Expresses Confidence in Saudi Ability

David Gollust Secretary of State Colin Powell says Tuesday he has no reason to doubt the ability of the Saudi government to maintain stability and continue oil exports, despite the weekend terrorist a

UNIT 8 Celebrating Me! Lesson 62:Confidence

[ti:UNIT 8 Celebrating Me! Lesson 62:Confidence] [0:00.808]UNIT 8 第八单元 [0:02.123]Celebrating Me! 赞美我！ [0:04.393]Lesson 62: 第62课： [0:06.545]Confidence 自信 [0:08.775]THINK ABOUT IT! [0:10.568]What words do you think are hard to

办公室英语口语第187:An angry customer 气愤的顾客

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

礼节美语 Business Etiquette 235-Calling-Customer-Service-I

Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

Five Countries Where People Have Confidence in Trump

Only one in five people in 37 nations are confident President Donald Trump will do the right thing when it comes to international issues. But the United States president enjoys strong support from people in five countries the Philippines, Vietnam, Ni

自信的力量 The Power of Confidence

I am a shy girl, when there is activity in my class, I will run away from it and try to be nobody. But in my heart, I want to be noticed and show my talent. My friend encourages me to take part in the activity, she helps me to finish the task.At last

US Consumer Confidence Hits 2-Year High

By Kerry Sheridan The U.S. Consumer Confidence Index has hit a two-year high, according to a New York-based business research group. The findings signal an improved outlook for more jobs and an upswin

Any customer can get a 15,000-yuan insurance policy

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

Consumer confidence slightly up despite CPI rebound

BEIJING, April 9 (Xinhua) -- China's consumer confidence increased slightly in March even though inflation rose last month from February. The Bankcard Consumer Confidence Index (BCCI), jointly compiled and released by Xinhua News Agency and China Uni

China has confidence on EU market, says central bank

China has confidence on EU market, says central bank TOKYO, Oct. 13 (Xinhua) -- China is willing to offer the eurozone support on getting through the difficulties, said Yi Gang, the vice governor of the People's Bank of China on the annual meetings o

商务礼节美语第188期:Calling Customer Service 客服热线(上)

Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

US Consumer Confidence Surges

US Consumer Confidence Surges Two new reports are pointing to an improving U.S. economy. A research group, the Conference Board, reported Tuesday that consumer confidence in the U.S. jumped this month, reaching a seven-month high. Rising home values

US Consumer Confidence Rises

A series of reports paint a mixed picture of the U.S. economy Tuesday, as consumer confidence rises, home prices fall, and an iconic retailer shuts a number of stores. U.S. consumer confidence hit its highest level in eight months in December as the