This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(101) / 评论(0) 分类 商务电话英语

EXPLORATIONS -January 30, 2002: Population and the Environment By Cynthia Kirk VOICE ONE: This is Bob Doughty. VOICE TWO: And this is Steve Ember with the VOA Special English program EXPLORATIONS. Tod

发表于:2018-12-07 / 阅读(74) / 评论(0) 分类 Explorations

President Obama is set to visit Saudi Arabia on June 3 to meet with King Abdullah, just a day before visiting Cairo, and many Saudis are speculating about what the two men will discuss. As the guardian of Islam's holy sites and the author of a 2002

发表于:2018-12-16 / 阅读(53) / 评论(0) 分类 VOA标准英语2009年(五月)

AS IT IS 2013-06-13 City Gardens Provide Healthy Food Hello, again! Im Jim Tedder in Washington. Today we talk about food, sleep, getting older, and your health. We all know that fresh fruits and vegetables not only taste good, but they are also very

发表于:2019-01-12 / 阅读(67) / 评论(0) 分类 2013年VOA慢速英语(六)月

THIS IS AMERICA - Lessons in Small Business Survival CHRISTOPHER CRUISE: Welcome to THIS IS AMERICA in VOA Special English. Im Christopher Cruise. FAITH LAPIDUS: And Im Faith Lapidus. Many small, family-owned businesses in the United States are strug

发表于:2019-01-12 / 阅读(67) / 评论(0) 分类 2012年VOA慢速英语(六)月

A group of Darfurian refugees who recently fled the war in Sudan have gathered across the border in the northern Central African Republic. But rather than living in a displacement camp as is usually the case for refugees, they live on their own, in

发表于:2019-01-13 / 阅读(101) / 评论(0) 分类 VOA标准英语2008年(八月)

The U.S. Army general nominated to be commander of American and NATO forces in Afghanistan says the conflict is winnable, but foreign forces need to be careful about how they go about defeating the Taliban. Lt. Gen. Stanley A. McChrystal, testifies

发表于:2019-01-13 / 阅读(41) / 评论(0) 分类 VOA标准英语2009年(六月)

'Test Tube Burger Provides Meatless Alternative Paying $330,000 for a hamburger might seem like a lot, but that's what it cost for scientists in the Netherlands to prove it's possible to make a meat-like pattie from a cluster of muscle cells. At the

发表于:2019-01-13 / 阅读(63) / 评论(0) 分类 VOA标准英语2012年(三月)

George Washington was born into a world where slavery was an accepted part of life. When his father died in 1743, Washington - at the age of 11 - inherited 10 slaves. When the nation's first president died in 1799, more than 300 slaves lived in quart

发表于:2019-01-13 / 阅读(52) / 评论(0) 分类 VOA标准英语2010年(十二)月

By Cindy Saine Washington 02 October 2007 The U.S. commander of the multi-national corps in Iraq says violence in the country has decreased consistently over the past three months. As VOA's Cindy Saine reports from Washington, Lieutenant General Raym

发表于:2019-01-16 / 阅读(48) / 评论(0) 分类 2007年VOA常速英语(十月)

By Naomi Schwarz Dakar 19 February 2008 As President Bush visits Ghana during his six-day tour of five African nations, some Ghanaians say they hope his visit will mean increased aid and more trade with the United States. Naomi Schwarz has more from

发表于:2019-01-20 / 阅读(58) / 评论(0) 分类 VOA常速英语2008年(二月)

The World of Avatar The blockbuster film Avatar has been a smash hit at the box office in the UK and around the world, becoming the fastest film ever to earn $1bn (7bn yuan) in ticket sales. But as well as being an entertaining feast for the eyes, th

发表于:2019-01-22 / 阅读(62) / 评论(0) 分类 英语时差8,16

By Robert Berger Jerusalem 22 February 2008 Thousands of Israelis have rallied in small town that has been the target of Palestinian rockets. As Robert Berger reports from VOA's Jerusalem bureau, the Israeli government is facing mounting public press

发表于:2019-01-31 / 阅读(51) / 评论(0) 分类 VOA常速英语2008年(二月)

今天我们要学的词是survival。 Survival, 是幸存的意思。大家都知道,适者生存,在英语里就是 Survival of the fittest, 美国总统布什星期三抵达以色列访问。与此同时,Israeli Prime Minister Ehud Olmert is

发表于:2019-02-02 / 阅读(53) / 评论(0) 分类 英语单词荟萃

By Phuong Tran Dakar 05 April 2007 Watch Corner Kitchen report According to most poverty indicators, almost half the population of Sub-Saharan Africa is living on less than one dollar a day. One Senegalese food stand owner shows how far a dollar goe

发表于:2019-02-03 / 阅读(69) / 评论(0) 分类 2007年VOA标准英语(四月)

By Scott Stearns Washington 07 July 2007 President Bush says he will veto domestic spending bills if opposition Democrats want to spend more money than he is asking for. VOA White House Correspondent Scott Stearns reports, Democrats say the president

发表于:2019-02-04 / 阅读(115) / 评论(0) 分类 2007年VOA标准英语(七月)

By Paul Sisco Washington 22 October 2007 Twenty college and university teams from around the world competed inthe recentSolar Decathlon that is held every two years in Washington, D.C. The U.S. Energy Department sponsors the event, and this year's wi

发表于:2019-02-04 / 阅读(69) / 评论(0) 分类 2007年VOA常速英语(十月)

French President Nicolas Sarkozy arrives in Damascus Wednesday, in the first visit to Syria by a Western head of state in five years. From Paris, Lisa Bryant reports the visit marks a change in French foreign policy and an effort to bring Syria back

发表于:2019-02-06 / 阅读(54) / 评论(0) 分类 VOA标准英语2008年(九月)

By Stephanie Ho Washington 04 April 2007 The top U.S. envoy for final status talks on the Serbian province of Kosovo says he fully supports the U.N.-administered region's independence, under supervision of the international community. VOA's Stephanie

发表于:2019-02-07 / 阅读(113) / 评论(0) 分类 2007年VOA标准英语(四月)

U.S. President Barack Obama held a town hall meeting Monday using an unusual venue - the YouTube Internet Web site. He took questions submitted via e-mail and video during and following his State of the Union address last week. The president has enga

发表于:2019-02-07 / 阅读(50) / 评论(0) 分类 VOA标准英语2010年(二月)