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A: I'm returning this radio. B: No problem. You do have your receipt, don't you? A: Here you are. B: What seems to be the problem? A: It doesn't have a headphone jack. B: If you'd like, I can show you a different one. A: No, thanks. A refund will be
Unit 61 Renting an apartment(2) 第61课 租公寓(2) An apartment manager is showing an apartment to a potential renter. 公寓经理正向一位准备承租的人介绍公寓。 M: The mailboxes are right down there, and the laundry room with coin-
Unit 46 Looking for a good book(2) 第46课 寻找一本好书(2) The customer wants to buy a good novel and the clerk is recommending some. 顾客想买一本好的小说,而店员正在向他介绍一些书。 S: There are a number of science fic
Unit 35 In a hotel(1) 第35课 在旅馆里(1) T: Hi, I'd like a single room. 旅客:嗨,我要一间单人房。 R: Do you have a reservation? 接待员:您预订了吗? T: No, I'm afraid not. 旅客:不,我没有。 R: Let me check if w
A: I'd like to return this radio. B: Okay. Do you have your receipt? A: I lost it. B: I am sorry, but you need a receipt for a refund. A: But I purchased it yesterday. B: Perhaps you would like to talk to customer service. A: Well, that's a start, I
A: I'm planning on going to the market soon. B: What are you buying? A: I don't know what we need. B: I can check for you, if you'd like. A: I'll make a list. B: First, we need eggs, milk, and bread. A: Okay, do we need any meat? B: How about some ch
A: I am really interested in buying this television. B: That's great! A: How much are you selling it for? B: This t.v is $2500. A: You can't be serious. B: That's how much this t.v costs. A: That's too expensive for me. B: This television is of very
A: I have a problem. B: What's the problem? A: My mattress was supposed to be delivered today. B: Is there a problem? A: The delivery people showed up four hours late. B: I apologize for their tardiness. A: I was late for work because of them. B: Aga
A: I'm having a problem. B: What can I help you with? A: I was supposed to have my mattress delivered today. B: Was there a problem with the delivery? A: The delivery people were four hours late. B: I do apologize. A: Since I had to wait for them, I
A: I have an issue. B: What is it? A: I had scheduled a delivery for today. B: So, what is the problem? A: The delivery was four hours late. B: I'm so sorry for them being late. A: I was late for work, because I had to wait up for them. B: I do apolo
A: How can I help you today? B: I am returning something that I bought yesterday. A: What would you like to return? B: I'm returning a cellphone. A: Was there somethinig wrong with it? B: It's defective. A: What isn't working on it? B: It keeps turni
A: I'm looking for the produce section, please. B: All of the produce is in aisle A. A: Are bananas on sale today? B: Here you go. Look in this flyer, or check with the produce person.
A: Which aisle has the produce? B: Aisle A is where you'll find all the produce. A: Are cherries on sale today? B: I don't know, but I'm sure the produce person can tell you.
A: Where can I find the produce? B: Aisle A is where you'll find all the produce. A: What sales do they have today? B: I'm sure something is on sale. Please check with the produce person.
A: I need to exchange this DVD player, please. B: That won't be a problem if you have your receipt. A: Here you go. B: Now, if you'll just tell me the problem, please. A: It won't play my DVDs. B: This is a good product. I wonder what went wrong. A:
A: Can I exchange this DVD player? B: Let me see your receipt, please. A: I always keep my receipt. Here. B: Could you tell me what the problem is? A: When I hit Play, nothing happens. B: Yours is the first one that's been returned. A: Nothing I trie
A: Excuse me. Can you help me? B: Certainly. What can I do for you? A: May I exchanged an opened DVD? B: Certainly, as long as you have your receipt. A: Here you are. B: I'm sorry, but you're only allowed to return items within 30 days. A: Is there a
A: Can you help me, please? B: No problem. What is your question? A: Is it possible to return an opened DVD? B: Sure, as long as you have your receipt. A: Here you go. B: I'm sorry. You can't return something you bought more than 30 days ago. A: Well
A: I'm looking for your pots and pans section. B: We have a huge pots and pans section right over there. A: Thank you for your help. B: You know, we have a store credit card. A: No, thank you. I already have 1,000 credit cards. B: But our credit card