BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

VOA慢速英语-Development Report - Using Personal Computers to Sol

The World Community Grid is joining together individual personal computers to create massive processing power. The technology is helping reduce research time from years to months. Transcript of radio broadcast: 29 June 2008 This is the VOA Special E

US, Britain Submit Revised Iraq Draft Resolution

Peter Heinlein The United States and Britain have offered the U.N. Security Council a fresh draft resolution that would grant sovereignty to Iraq's interim government at the end of this month. The res

Key US Senators Predict Charges against More American Soldie

Paula Wolfson Two key Senate members predict more American soldiers will face military courts in the Iraqi prisoner abuse scandal. Senator Lindsey Graham says those who are responsible for the abuse w

【突破英文词汇】sol, soli -- single 单一

1. soliloquy /səˈlɪləkwi:/ -- speech made to oneself when alone What an actor says in a soliloquy is heard by no one except the audience. 演员的独白只有观众听得到。 2. solitude /ˈsɔlitju:d/ -- condition of being alone; loneliness;

字源大挪移 Prefix - 表示数字的字首 40 sol-

Sorry,there is not text temporarily, Please help tingroom to look for it! 如果您能找到更好的听力原文，请发贴到 听力原文收集区 ，您将会获得10到30积分的奖励! Thank you！

US, Britain Present Draft Iraq Resolution to UN

Peter Heinlein The United States and Britain have presented the U.N. Security Council a draft resolution on Iraq, outlining the transfer of full sovereignty to an interim Iraqi government. The handove

英语情景对话-Picking a Suspect out of a Line-up(3)

A: Were you able to get a look at the suspect's face? B: Yes. I know exactly what he looks like. A: I must ask you to pick him out of a line-up. B: That won't be a problem. A: Look closely at the five men in this line-up. B: I am looking. A: Do you s

英语情景对话-Picking a Suspect out of a Line-up(2)

A: Did you see who the suspect was? B: I got a perfect look at the suspect. A: Would you be able to pick him out of a line-up? B: That'll be easy. A: Please take a careful look at these five men. B: Okay. A: Is the suspect in this line-up? B: I see h

英语情景对话-Picking a Suspect out of a Line-up(1)

A: Did you get a good look at the suspect? B: I got a great look at him. A: Do you think you could pick him out of a line-up? B: I can do that. A: Could you please look at the five men in this line-up? B: All right. A: Do you recognize the suspect? B

2006年VOA标准英语-Terror Suspect to Lead Somali Group

By Cathy Majtenyi Nairobi 26 June 2006 A recent agreement between Somalia's transitional government and the Islamic Courts may be put in jeopardy following Saturday's appointment of a hard-line cleric on the United States' most wanted list to head t

voa标准英语2008-African Union Suspends Guinea

The African Union has suspended Guinea following last week's military coup while Guinea's new military leaders have demoted many of the country's generals. Junta leader, Captain Moussa Dadis Camara, speaks at meeting at Camp Alpha Yaya Diallo milita

VOA标准英语2012--Suspect in Wildlife Reserve Attack Escapes

Suspect in Wildlife Reserve Attack Escapes The manhunt has resumed for the leader of a DRC militia that attacked a wildlife reserve in June. Six people were killed and 14 endangered forest giraffes, known as Okapi were slaughtered. He had been in the

VOA标准英语2010年-American Obstetrician Offers Solar Sol

Standard medical supplies might seem like an important donation in developing countries but American obstetrician Laura Stachel saw the need for something even more basic: reliable power. Basic need Stachel is crouching on the floor of her Berkeley k

VOA标准英语2011--G20 Experts to Meet on Food Security Sol

G20 Experts to Meet on Food Security Solutions G20农业专家将召开食品安全会议 Agricultural experts from the G20 countries will meet next week to find ways to match the latest research and technology to the growing demand for more food. It

美国国家公共电台 NPR Thom Yorke On Scoring The New 'Suspiria'

SCOTT SIMON, HOST: The new film Suspiria is a remake of a cult 1977 Italian horror film. An elite dance company in Berlin might just be a front for a coven of witches. For the film's score, the director, Luca Guadagnino, reached out to one of the hig

VOA常速英语2007-Lawmakers Seek Changes in US War Powers Resoluti

By Dan Robinson Capitol Hill 25 October 2007 A group of lawmakers from both parties is proposing to change a law approved by Congress more than three decades ago aimed at limiting the ability of the president to go to war without the approval of Cong

German club Cologne sack coach Solbakken

BERLIN, April 12 (Xinhua) -- Struggling Bundesliga side Cologne sacked Norwegian coach Stale Solbakken owing to the hammering 4-0 loss at Mainz this week, the club announced on Thursday. The club introduced former coach Frank Schaefer for the final f

9/11 Suspects Could Face Death Penalty

The cases of the five suspected al-Qaida militants believed to have planned the September 11, 2001, terror attacks on the United States have been formally referred to a military tribunal. The self-proclaimed mastermind of the 9/11 attacks, Khalid She

学个词Learn a Word 第1182期 Suspend

今天我们要学的词是suspend。 Suspend, 暂停。 Three high school students were suspended for gang-related activities, 三名高中学生因为参加帮派活动被学校暂停学籍。 Egypt's military dissolved the country's parliament and